Audika - Cambridge Reviews 

118
TrustScore 5 out of 5

4.8

48 Regent Street, CB2 1DP CAMBRIDGE, Cambridgeshire, GB


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Rated 5 out of 5 stars

Full marks to audiologist Ali and to Anna at reception. Yesterday was my first follow-up session and as with our first meeting the service was top rate: patient and thorough explanations and I felt we... See more

Rated 5 out of 5 stars

Friendly and prompt service at a new premises in the heart of Cambridge. Lovely helpful receptionist and my audiologist and I have built up a very good working relationship to address my changing hea... See more

Rated 4 out of 5 stars

The Reception lady is a bit rough in her manner, commanding people to sit down rather than inviting them to sit down if they wish - some people prefer to stand. The consultant was polite, considerate... See more

Rated 5 out of 5 stars

Outstanding service, as ever. The audiologist, Subi Ali, has been looking after me for many years now and has always been instantly responsive and helpful if prolems arose. My check-up this week was... See more



Contact info

  • 48 Regent Street, CB2 1DP, CAMBRIDGE, Cambridgeshire, United Kingdom

  • 01223 415025

4.8

Excellent

TrustScore 5 out of 5

118 reviews

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4.8

All reviews

(118)

5,220 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Diane Dorr in Cambridge is Fab!

Diane Dorr looked after me in the Cambridge centre on Regent Street. She was so lovely and professional, explained everything in great detail and made me feel really at ease. A great experience.

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Hearing test

I enjoyed having my ears checked and was told my hearing was very good for a man in early sixties, found the consultant very helpful and easy to talk to, reception lady very friendly as well , definitely recommend

5 October 2023
Rated 5 out of 5 stars

A1 service

A1 service. Sharon was extremely friendly and helpful. Adam was friendly, patient and efficient. Overall a great experience.

27 September 2023
Unprompted review
Rated 5 out of 5 stars

First class experience.

From the greeting at reception for my wife to the consultant taking the hearing test with introduction and explaining the test and right up to the final,resulting in hearing aids giving me a first class hearing experience once again.

15 June 2023
Unprompted review
Rated 1 out of 5 stars

7 work days still no service disgrace…

7 work days still no service disgrace ng15 9hf

24 February 2023
Audika - Cambridge logo

Reply from Audika - Cambridge

Good Morning,

Thank you for taking the time to leave your review and we're sorry to see that you have been waiting for service. We have passed your details onto the local branch so they can contact you ASAP to help you.

If there is anything else we can help with, please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and we will be more than happy to help you.

Kind Regards

Hidden Hearing
01622 775191 / 0800 740 8796
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

The Hidden Hearing technician adjusted…

The Hidden Hearing technician adjusted my hearing aids to give me better volume and clarity. Unfortunately I'm losing some sound registers in my head so I can never get the quality of sound of years ago. But I suppose this is part of the ageing process.

23 November 2022
Rated 5 out of 5 stars

Very impressed to say the least.

I am very impressed with the help I have received from Hidden Hearing, Cambridge, Cambridgeshire.
I went to the not knowing what was wrong and or it was even my hearing that was at fault. Ellie showed me the results after an hour of tests just how bad my right ear was, and boay now that I have had the aids fitted I can now hear things I didn't know I was missing. Oh, and my family also say thank you as the tv does not need to be anywhere near as loud as it was.
A big thank you girls.

26 August 2022
Unprompted review
Rated 4 out of 5 stars

Swston

Adam was polite and helpful,as always, and ,in answer to my question, gave me a very helpful solution. The rest of the check up was straightforward.

25 August 2022
Rated 4 out of 5 stars

Excellent service!

Adam was very informative and professional, the hearing aids have made me realise how poor my hearing had become. Adam set the hearing aids up for my requirements and showed me how use the app on my mobile where you are connected by bluetooth to adjust the volume etc.

I would highly recommend Hidden Hearing.

2 June 2022

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