Aquatropics London  Reviews 

Absolutely thrilled with my Red Claw Blue Lobsters order from Aquatropics! The livestock quality is amazing, and the careful shipping really shows.
​Even better, their customer service is fantastic. When one lobster arrived with a missing antenna, they were super supportive and immediately offered a refund for it. It's rare to find a business that cares this much about its customers and products. I’ll definitely be ordering again and highly recommend them! If you're on the fence about ordering live stock online, look no further!

The fish were all healthy and colourful, suggesting good care had been taken. I have never before had a delivery with no casualties. The packaging was professional. For the first time ever, I will be making another order with the same supplier ( when I can afford it! ). Thank you.

Second order now and absolutely flawless. Great communication every time.
Will definitely recommend 👍👍👍

Excellent service from Aquatropics. Great selection of fish. Order arrived in quick time and were well insulated and packaged. Thanks.

All fish arrived safely,very well packed and as usual all fish were very healthy

Easy ordering. Fish arrived on time with up to date notifications of arrival. Fish were packed very well and arrived healthy and have been in our tank for two weeks now and doing well. Fish were of same quality as shown on website. Will definitely use again

Grate service fantastic fish arrived in good order and packed very well defiantly be buying again

The fish arrived as orderd and were in great condition.
Great service, will use them again

Ottos and whip tail plecos arrived safe and sound packed with care well done. ive bought lots of fish from aquatropics.5 star will order again soon.
A±++++ thank you

They sent a totally different fish to the one ordered. When we raised the matter and sent them pictures of the fish the response was that the fish would change colour within a day of settling into the tank. When pressing them about the fish, saying that it wasn't even the same 'style' fish, they finally admitted that the fish we were sent was not the same as the one ordered and they offered to either trying to source a similar one or refund. Sourcing a similar fish would mean that the one they have online is not actually in stock. So you don't actually know what you might get when you order one from their website. 2 stars as the snails were fine, but now we are stuck with a fish that we don't want and a very disappointed daughter.

I’ve had brilliant experience with this company. Just received my 3rd order and I’m over the moon with my fish. All happy and healthy and delivered by APC by 9am this morning! A fish on my list didn’t pass quality control ant the shop and was refunded with an apology AND a free gift straight away, You wouldn’t get that anywhere else. I’d much rather a refund than an unhealthy fish for sure! Will continue to use, contact via WhatsApp is answered almost immediately and they are full of info! Great, Thanks very much

Excellent service - 3 different species arrived healthy! I ordered 3 different species of tropical fish and I am satisfied. Ordering several species of fish at once can be risky, but they all arrived in absolutely perfect condition. The delivery was fast, safe and well-maintained. Each fish is very active, healthy and settled into the aquarium immediately. I highly recommend them to anyone looking for fish and reliable delivery!

I contacted the shop to see if i could arrange a visit whilst on holiday in the UK. I ended up ordering blind from the website after discussions of the stock and the delivery process. I ordered the fish and had them delivered to where i was staying and then travelled back to Jersey the following day. Nearly all fish arrived safely one bag of tetra were dead on arrival, these were refunded instantly. I'm happy with the selection of fish I received with a couple of extra added in for free. Would definitely recommend this seller. 👌👍

Reliable delivery, fish are good stock and arrive in good condition.

Great communication fish arrived on time and very well packaged
My new go to shop for all my fish

Received my first order, all arrived safe and well, happy fish, fit and active, I would definitely use again 😊

Order recieved with no issues and when they said it would be delivered, all fish healthy and some great colours. Will definitely order from again

I received my order in full with no dead fish on arrival!!!

I will be ordering from this company again. 😀

All the fish arrived alive and are doing well. They were well packed and were all as described.

Excellent service arrived when stated via email. I have had a few orders of stock from them and they have arrived well packed, these were healthy. I would use these again.