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Aosom CA Reviews 

8,322
•
TrustScore 4.5 out of 5

4.5

Home & Garden
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Review summary

Created with AI, based on recent reviews

Evaluating 3,709 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality, with many noting that items are exactly as described and well-made. The ordering process is often highlighted as seamless and easy, with many appreciating the competitive prices and value for money. Reviewers consistently report fast and efficient delivery, with items arriving on time or even earlier than expected. However, some customers experienced challenges with assembly, noting that certain parts were difficult to fit or required improvisation. A few other people also felt that the quality of certain materials, such as canopy fabric or storage bags, was less than expected or not durable. There were also occasional mentions of receiving damaged or incorrect items, or issues with product dimensions not matching expectations.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Quality

Customers consistently note positive experiences with quality, with many describing products as good, great,... See more

Order

Reviewers mention positive feedback about order, with many expressing satisfaction with the ease of placing... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and reasonable pricing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased a beautiful gazebo to pur over our hot tub. We are happy with it and ordering directly from Aosom saved us a pile of money. It looks great but the assembly wasn't as seamless as we would... See more

Rated 5 out of 5 stars

Super fast delivery. Great prices…not sure how long the “material” on the red umbrella will look good but it wasn’t too expensive so I’m okay with a couple years of usage. The base is a bit smaller... See more

Rated 5 out of 5 stars

Received my item perfectly. Unfortunately does not work in our space. Called customer service for assistance with my return and the representative was very helpful and emailed me the return label with... See more

Rated 5 out of 5 stars

Product is great. Not that difficult to assemble even for a 73 year old woman. 😁. It's a recycle bin storage box. We had a huge thunderstorm and it appears to be waterproof. Very impressed. Fast... See more

Company details

  1. Home & Garden

Information provided by various external sources

Shop online with Aosom.ca and discover our wide range of products for your home, office, pets, as well as outdoor and party items. All with free shipping!

Contact info

  • Finch Avenue East 5590, M1B 1T1, Toronto, United States

  • aosom.ca

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

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4.5

All reviews

(8,322)

3,613 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

nothing went wrong

nothing went wrong. I followwed the tracking and all was right on

1 July 2026
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Reply from Aosom CA

Thank you for leaving us the review and letting us know your concern about the product.
At Aosom, we highly value the opinions of our customers. We apologize for any inconvenience caused and will ensure to pass on your feedback to the relevant department for further action.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you for choosing Aosom.

Rated 4 out of 5 stars

Patio Cushions

I have ordered from this company three times. The product (patio furniture cushions) was well made and is comfortable. Happy with the product and do recommend to others.

1 July 2026
Rated 4 out of 5 stars

Customer service was great

Customer service was great. I decided the item wasn't what I wanted and they gave me a return number immediately. Still waiting for my refund but I am sure it will come through soon.

24 June 2026

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