We purchased a beautiful gazebo to pur over our hot tub. We are happy with it and ordering directly from Aosom saved us a pile of money. It looks great but the assembly wasn't as seamless as we would... See more
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Review summary
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Super fast delivery. Great prices…not sure how long the “material” on the red umbrella will look good but it wasn’t too expensive so I’m okay with a couple years of usage. The base is a bit smaller... See more
Received my item perfectly. Unfortunately does not work in our space. Called customer service for assistance with my return and the representative was very helpful and emailed me the return label with... See more
Product is great. Not that difficult to assemble even for a 73 year old woman. 😁. It's a recycle bin storage box. We had a huge thunderstorm and it appears to be waterproof. Very impressed. Fast... See more
Company details
Information provided by various external sources
Shop online with Aosom.ca and discover our wide range of products for your home, office, pets, as well as outdoor and party items. All with free shipping!
Contact info
Finch Avenue East 5590, M1B 1T1, Toronto, United States
- aosom.ca
4.5
Excellent
8K reviews
Asks customers to review
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Happy Daycare Kids and Staff
Delivery was 2 days earlier than expected! The children love their new playhouse!
29 June 2026
Umbrella and base
We really like the umbrella and base we purchased. The size is perfect for the area we have placed it in and the led lights are a nice added touch. The only thing I would change, is to be able to adjust the height. Other than that we love it!
29 June 2026
Our order came on time
Our order came on time, easy to assemble. Instructions were clear, Happy wife , happy life!!!
6 July 2026
The products arrived in good condition…
The products arrived in good condition and at time. I appreciated that the information on Aosom CA web site is as I saw really on my hands.
6 July 2026
Shipping is a big deal and I have to be…
Shipping is a big deal and I have to be honest I have a very good shipping service.
26 June 2026
We got a fantastic sofa!!
We got a fantastic sofa!!
The quality is awesome and I feel like I am sitting on a cloud, it is so soft.
6 July 2026
Privacy screen
I had to reach out to customer service to see why there was a delay on my product being shipped. Then needed to contact them again as there was an issue with my product. They got back to me and helped resolve the issue.
29 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have call many times to solve my…
I have call many times to solve my problem and did not get a solution.
29 June 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
At Aosom, we highly value the opinions of our customers. We greatly apologize for any inconvenience caused. We are reaching out to you to solve this issue in a timely manner.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you again for your patience and looking forward to hearing back from you.
I buy 2
I buy 2
bed garden but i have screw and bot juste for 1
i buy at BMR for complet m'y bed but cost me $50.lm not happy!
6 July 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
At Aosom, we highly value the opinions of our customers. We greatly apologize for any inconvenience caused. We are reaching out to you to solve this issue in a timely manner.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you again for your patience and looking forward to hearing back from you.
Arrived quickly—great product!
Arrived quickly, product just right! Seemed well-packaged, well-made, and quickly got it installed under my umbrella. The weight seems very stable, and the castors drive around relatively well even on the bumps of my deck boards. Very pleased!
5 July 2026
Gazebo CurtainsGreat product at a good price
Great product at a good price. Fast shipping.
6 July 2026
Outdoor Patio Furniture
I have purchased several items from Aosom. They are fast to arrive, no issues with damaged products and definitely well priced. Will continue ordering from them.
3 June 2026
Delivery was quicker than expected
Delivery was quicker than expected, no damages and customer service replied right away when asked questions. Happy with service.
26 June 2026
Quality office chair
Very happy with the quality of the office chair we received. Very comfortable, nice material and excellent support. Delivery was quick with a good tracking system. Pricing was very competitive against other similar chairs.
1 July 2026
The final product is flimsy
The final product is flimsy, not in line with how much it cost. I had expected at least sturdiness for an item that was over $300.
The assembly was also very difficult and time consuming, and requires you to have your own tools to assemble.
4 July 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
We understand your concern about the quality. Should you experience any issues in the future, please do not hesitate to contact us. We will do our best to assist you and find a proper solution.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you for choosing Aosom.
Delivery on time and product quality is…
Delivery on time and product quality is very good
27 June 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
At Aosom, we highly value the opinions of our customers. We greatly apologize for any inconvenience caused. We are reaching out to you to solve this issue in a timely manner.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you again for your patience and looking forward to hearing back from you.
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