The shed I ordered was delivered quickly and perfect condition. All shipping information was clearly provided. The product was well packaged with no missing parts. The assembly instructions were very... See more
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Review summary
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It was easy to place my order on line. Delivery was quick and efficient. The instructions were long and descriptive. Mostly clear when putting it together. Did lose the little tool halfway through ass... See more
Product was exactly as described and arrived when expected. This is actually a reorder. We put up one of these roller blinds and wanted to extend the coverage to keep the direct sun off the rest of o... See more
We bought a 10x10 gazebo from this company. We had never used it before but it was recommended from a family member. We had an issue with the final step in the instructions. We called and spoke to... See more
Company details
Information provided by various external sources
Shop online with Aosom.ca and discover our wide range of products for your home, office, pets, as well as outdoor and party items. All with free shipping!
Contact info
Finch Avenue East 5590, M1B 1T1, Toronto, United States
- aosom.ca
4.5
Excellent
8K reviews
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Good quality product
25 June 2026
excellent product and service
The website is easy to navigate, delivery as expected.
The product is excellent and the price is reasonable.
4 June 2026
Your products are always of excellent…
Your products are always of excellent quality and delivery is fast and efficient.
1 July 2026
Very happy with our order
It was easy to order and shipping was easy to follow. We are very happy with our shopping experience and with the product that we ordered.
25 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The scooter sucks
The scooter sucks. The instructions were terrible. It squeals and doesn’t work well at all.
1 July 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
At Aosom, we highly value the opinions of our customers. We greatly apologize for any inconvenience caused. We are reaching out to you to solve this issue in a timely manner.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you again for your patience and looking forward to hearing back from you.
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
At Aosom, we highly value the opinions of our customers. We apologize for any inconvenience caused and will ensure to pass on your feedback to the relevant department for further action.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you for choosing Aosom.
The fountain works and it is lovely
The fountain works and it is lovely - out of the way hanging - nice lights, nice ambiance. The item came quickly with no issues. Good customer service.
26 June 2026
Patio Cushions
I have ordered from this company three times. The product (patio furniture cushions) was well made and is comfortable. Happy with the product and do recommend to others.
1 July 2026
Very nice product…a bit hard to put…
Very nice product…a bit hard to put together for old folks (lol) but all good…we love it!
1 July 2026
The customer service is very good
The customer service is very good. They provide prompt reply to questions on product after delivery, and helpful information to solve problem on the product.
30 June 2026
Service great!
24 June 2026
Product was as advertised
Product was as advertised, on time and something I could not find in stores
1 July 2026
The delivery with up to dates...The…
The delivery with up to dates...The quality of the product is excellent
24 June 2026
Everything arrived on time and fit…
Everything arrived on time and fit together perfectly. Quality is good for the price point. Would recommend.
24 June 2026
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