AL ZAIN Jewellery Reviews 

129
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

I didn't receive my order ,, it tooks too long Also, the FedEx contacted me and ask for additional charges of 321 S.R for clearance from customs. Why should pay this? I already paid the total charg... See more

Company replied

Rated 5 out of 5 stars

Amazing experience buying from Al Zain Jewellery online boutique especially customers service Zaineb was fast and reply to all my questions and advised me many nice items didn't know about them ...Tnx... See more

Rated 5 out of 5 stars

the jewelry is very elegant and beautiful , love the traditional flare kept in very modern design of each HEBA ALHEEL pieces .. although I have one note regarding the packaging I didn't like the p... See more

Rated 5 out of 5 stars

Thank you Zain jewellery for making it easy for me to order online since I couldnt go to your showroom due to my busy lifestyle. Moreover, the online payment options were very convenient, I used th... See more

Company details

  1. Jewelry Store

Information provided by various external sources

Established in 1930, Al Zain Jewellery is recognized as a leading Designer, Manufacturer & Retailer of luxury & affordable fine jewellery in the Gulf region. Al Zain has gained international recognition for their designs and craftsmanship in both modern and traditional jewellery making it a sought after brand to celebrate and preserve local Arabian traditions and heritage.


Contact info

4.2

Great

TrustScore 4 out of 5

129 reviews

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4.2

All reviews

(129)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy web site and smooth service

Very easy web site and smooth service. The packaging is a plus. Very satisfied with what I received.
I would recommend though a couple of things. One the search option in the website to be available and the delivery status and tracking to follow orders.

28 May 2019
Unprompted review
Rated 1 out of 5 stars

I have a bad experience with you

I have a bad experience with you ,I didn’t get my purchase until now and the last message from you that I should get it within one week and now it has been more than 2weeks ...!!!

3 March 2019
Unprompted review
AL ZAIN Jewellery logo

Reply from AL ZAIN Jewellery

We're very sorry that until now the item is still in the customs for clearance, and we're following up with FedEx since the day that the item was on-hold in customs. We will do our best to resolve this issue.

Thank you!

Rated 4 out of 5 stars

Loved the product

Loved the product. The delivery was prompt. But when I emailed them, the customer service response wasn’t clear about when delivery would happen.

24 February 2019
Unprompted review

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