Imagine FashionReviews 

288
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Postal service. Delivery wonderful service is good and prompt. Clothes could use better attention to detail. That is how about using wide elastic in your skirts instead of the cheap skinny widths... See more

Company replied

Rated 4 out of 5 stars

Hi Your service was amazing and delivery quicker than expected given the Covid situation. The pants a bought however are faulty. The right lower leg is narrower than the left and the silve... See more

Company replied

Rated 5 out of 5 stars

Unique designs, top quality fabrics, meticulous finish. the business owners are a delight to deal with. I am a returning customer. And a fussy one at that!

Rated 4 out of 5 stars

Do not state item is final sale against item when you buy it and then you cannot get a refund if size is an issue. That is not acceptable when you buy online and cannot see or try it first. Response f... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store

Information provided by various external sources

Italian Made And Designed Garments. Taking Pride In Our Italian Linen And Silks With Compliments Of Amazing Jewellery And Accessories To Perfectly Capture The Pure Elegance Of A Women With Taste.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

288 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.3

All reviews

(288)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Something different

Unique designs, top quality fabrics, meticulous finish.
the business owners are a delight to deal with. I am a returning customer. And a fussy one at that!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

I love these clothes

I love these clothes. I go for linen and cotton, so their natural, textured garments are a delight to wear. Cozy and comfortable. Their orders arrive promptly and sizes are accurate for me. Thank You Imagine!

26 July 2025
Unprompted review
Rated 2 out of 5 stars

Order placed and received unlike the display picture.

I placed an order 16.04.25 for 1 x Angerona Linen Blend Top Size ML as well as 1 x Miranda Pants in Navy Size M. Total $124.96
The items were received promptly which was great. Top as expected, no problems. Pants in the Medium were large and baggy and not the fitting that I have received for similar pants in the Medium size. Looking at the picture supplied on the model for these pants they are far from baggy. They look a hugging fit in the picture.
I have so far sent Imagine Fashion 3 emails to explain the position of the pants and asking if I am able to exchange the pants and as at 27.04.25 there has not been any reply at all from them.

16 April 2025
Unprompted review
Imagine Fashion logo

Reply from Imagine Fashion

Thank you for your feedback and for taking the time to let us know.

Firstly, I’m so sorry to hear about the trouble you had reaching us. After checking, we found your emails had unfortunately landed in our junk inbox, which is why there was a delay in our response. We completely understand how frustrating that must have been.

We’re so glad to hear you were happy with the Angerona Top! Regarding the Miranda Pants, we do our best to make sure our sizing and product images are as accurate as possible, but sometimes the fit can vary slightly depending on the style and fabric.

You absolutely can get these exchanged! However, we're currently out of stock of the Small in the pants! We're happy to take them back from you for a full credit or refund, and we will even cover the cost of postage. You can start your return by clicking "Returns" at the bottom of our website.

If you need any help with the return process, or for any future help where you're not getting a reply via email, please don't hesitate to give us a call on 07 5632 5705

Thanks again for your patience and understanding. We really appreciate it!

Rated 5 out of 5 stars

Excellent Customer Service

If you want excellent customer service and great quality in product, do not go passed this store! A company that respects its buyers, listens to their concerns and is willing to offer solutions. It is like finding a diamond store after visiting cubic zirconia stores! If you want the best in service and quality of product, Imagine Fashion is a store not to be missed. I speak from experience!

4 February 2025
Unprompted review
Imagine Fashion logo

Reply from Imagine Fashion

Thank you so much for your amazing review! We're thrilled to hear that you've had such a great experience with Imagine Fashion. Your kind words mean the world to us, and we truly appreciate your support. We’ll continue to do our best to bring you top-quality products and exceptional service. Hope to see you again soon!

Rated 4 out of 5 stars

Same issue as others before me

Do not state item is final sale against item when you buy it and then you cannot get a refund if size is an issue. That is not acceptable when you buy online and cannot see or try it first. Response from imagine,below, says item was more than 60 percent off. It was 21 percent off with a temporary (one week offer)of an additional 20 percent off. It was not more than 60 percent off. I have since contacted them and clarified the misunderstanding with pricing and they were very helpful and sorted the issue out

1 November 2023
Unprompted review
Imagine Fashion logo

Reply from Imagine Fashion

Hi Karen,

As we discussed via our email conversation and as our transparent return policy states we are unfortunately unable to offer a refund on an item that has been discounted heavily by 62% off.

We've taken onboard your great feedback to potentially show a "Final Sale" sticker on the product page and this is definitely something we will try to work on.

Rated 2 out of 5 stars

Bought quite a few items and wanted to…

Bought quite a few items and wanted to return 2 but told they told refund on sale items. Very hard when you can’t actually try them on. Very disappointed and not likely to buy from them again.

7 September 2023
Unprompted review
Rated 5 out of 5 stars

I love their clothes

I love their clothes, amazing quallity, stuff briliant!

5 September 2022
Unprompted review
Imagine Fashion logo

Reply from Imagine Fashion

Hi Maria,

Thank you so much for your amazing review!

Rated 5 out of 5 stars

I saw how great your apparel is

Because I saw how great your apparel is, I now understand why there are so many positive reviews regarding your stuff. I'm stunned at the comfort and quality! My item was well-wrapped and arrived promptly.

16 May 2022
Unprompted review
Imagine Fashion logo

Reply from Imagine Fashion

Hi Felecitas,

Thank you so much for your amazing review! You've made us all smile here in the office! ❤️

Rated 5 out of 5 stars

Your clothes make me feel beautiful

Your clothes make me feel beautiful. My clothing arrived packaged in wrapping paper and in a professional manner, which I truly appreciate. Excellent customer service. Inquiries are answered quickly.

9 May 2022
Unprompted review
Imagine Fashion logo

Reply from Imagine Fashion

Hi Halina,

Thank you so much for your amazing review! It's amazing to hear that we've made your shopping experience with us a good one!

Rated 5 out of 5 stars

Exquisite Italian silk top

Exquisite Italian silk top. Excellent "service" and swift shipping . Thankyou.

28 April 2022
Unprompted review
Imagine Fashion logo

Reply from Imagine Fashion

Hi Calee,

Thank you so much for your lovely review! We hope you love your purchase!

Rated 5 out of 5 stars

I greatly appreciate that my garment…

I greatly appreciate that my garment came wrapped in tissue paper and arrived in a prompt manner.

14 October 2021
Imagine Fashion logo

Reply from Imagine Fashion

Hi Michelle,

Thank you so much for your amazing review! We take pride in our experience, love to hear that you appreciate it!

Rated 5 out of 5 stars

Great service

Great service. Quick responses with enquiries. Lovely tops

14 October 2021
Unprompted review
Imagine Fashion logo

Reply from Imagine Fashion

Hi Sharyn,

Thank you so much for your great review! So happy to hear you love our experience!

Rated 5 out of 5 stars

Great service can’t believe how quick…

Great service can’t believe how quick my shorts came . I had already purchased the white one but wanted another colour they are beautiful great fit and very good quality

11 October 2021
Imagine Fashion logo

Reply from Imagine Fashion

Hi Audrey,

Thank you so much for your amazing review! So happy to hear you love your purchases!

Rated 5 out of 5 stars

I love these clothes

I love these clothes. I have quite a few items hanging in my wardrobe now. The staff are lovely and help just enough and are never to pushy.

8 October 2021
Imagine Fashion logo

Reply from Imagine Fashion

Hi Debby,

Thank you so much for your amazing review! Great to hear you've had such a lovely experience in our store!

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