I was kept updated all the way through the delivery, from the day delivery would take place to a two hour time slot the night before, the driver then called when he was actually on the way to my hou... See more
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AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, United Kingdom
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Good service, and kept informed of delivery time and progress.
Delivery staff not very personable
Our experience with sofa village was excellent from start to finish, the goods arrived within 2 days of ordering and good quality sofa and armchairs, the delivery team kept us informed and delivery was easy to track and the delivery team were helpful and polite.
Really helpful and polite..made sure everything was done properly before they left9
Excellent service. Prompt delivery, regular updates so you know what's going on at all times. Impressive delivery times scheduled to make my day much easier to navigate. Both lads were polite and very helpful in delivering a heavy treadmill straight into the house. Thanks all round. Normally its to much faff to write reviews but these guys deserved a fair review. As I say excellent service.
The item took 4 or 5 days to arrive, looks good but haven't fitted it yet. It would have been better if the package had at least been left outside the front door rather than on the driveway but I guess they're in a rush.
Within specified time with up to date tracking and driver calling within an hour of delivery
Many boxes damaged. Fit critical boxes which would have been loaded last onto the van (according to Wickes) was a complete mystery to the driver.
Kept up to date with delivery time.
Sofa installed and advice given as to how it worked.
Excellent and efficient service for me again.
On time, we were called with approximate time of arrival on the day.
Polite & helpful put item where we wanted it and explained any issues or we needed to return there was no worries.
Couldn’t ask for more
Arrived on time. The two guys were efficient and caring as it was a squeeze to bring the table in. We were impressed.
Courier was brilliant. Kept me informed prior to delivery 🚚. Very helpful.
Delivery on time,good communication throughout, cheerful and helpful delivery drivers .
All good, no complaints.
Barbara
The delivery men were polite and courteous. Very cheerful and made the heavy delivery easy to work through in good time.
Excellent communication, delivered on time and drivers were very friendly and happy to assist on positioning of goods!
Delivery arrived on time. Had booked take to any room and disposal of old matress. Both carried out speedily and guys were polite and very efficient.
Crashes in to cars in the street and drives off.

Reply from AIT Home Delivery UK Ltd
Need to be able to speak and understand English to a better standard
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