Perfect service. Delivered to other address 15 minutes away on short notice. This is not normal - this is outstanding. THANK YOU SO MUCH!
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Extremely good service. The delivery guy was very friendly and helpful. He called in advance to ensure we were home; arrived on time and help in delivering the washing machine in the exact place I ne... See more
Company replied
Perfekter Service, pünktlich, zuverlässig – auch bei Abwesenheit. Perfect service – punctual and reliable, even when no one was present. Das schwere, sperrige Teil hat super funktioniert. The heavy, b... See more
Company replied
It was good, that I got notified 3 days and 1 day before via SMS and mail. The delivery guy also called 15 minutes before arrival to assure someone is at home. And he was perfect within the planned t... See more
Company replied
Company details
Written by the company
NEXT-DAY 2-MANN-HANDLING Ein reibungsloser und professioneller 2-Mann-Handling Service. AIT bietet einen erstklassigen 2-Mann-Lieferservice direkt zu Ihnen nach Hause. Wir konzetrieren uns darauf, dass Ihr Kunde jederzeit im Mittelpunkt steht – von der Auftragsersteilung bis zur Zustellung. Wir wissen, wie wichtig Ihre Kunden sind. Deshalb haben wir einen Service entwickelt, der die Bedürfnisse des Kunden in den Mittelpunkt stellt. Mit unserem Standard- und Premiumservices sorgen wir für eine stressfreie und einfache Zustellung, die durch eine perfekte Kundenkommunikation unterstützt wird.
Contact info
Europastraße 3-5, 31275, Lehrte, Germany
- +4951328634904
- kundendienst.AITHDDE@aitworldwide.com
- aithomedelivery.com/de
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I call it: perfect customer service!
-Very friendly and kind staff member!
-He delivered alone a heavy sending due to the fact a coworker had an accident and wasn't available
-Perfect scheduling of the delivery, including a phone call 30 min upfront
-that is what I call a perfect customer service
-thank u AIT

Reply from AIT Home Delivery GmbH
I was always up-to-date thanks to their…
I was always up-to-date thanks to their great messaging-system.

Reply from AIT Home Delivery GmbH

Reply from AIT Home Delivery GmbH

Reply from AIT Home Delivery GmbH
Super Service
Super Service! I don’t need to say more!
Early information with time slot. I couldn’t be there at this time so they called me to find together a solution. Perfect!

Reply from AIT Home Delivery GmbH
Perfect on time delivery
Perfect on time delivery. Excellent service by the team. Pre- notice by sms and email. Even prior notice was 30 minutes before arrival. Totally good job!
Polite and friendly drivers helping to carry heavy stuff.

Reply from AIT Home Delivery GmbH
Communication with AIT wasn't possible
Communication with AIT wasn't possible. I tried the contact form on their website but never received a response. They informed me about a delivery date without asking if the date would be convenient for me, it wasn't possible to change or reschedule the delivery. Only the two drivers contacted me an hour beforehand. They were super friendly and helpful and made it possible for me to be at home to receive my delivery.

Reply from AIT Home Delivery GmbH
Great service
The driver, Gabriel, was very friendly and respectful of the property and delivery instructions. The company sent me an email ahead of time with the name of the driver and when I should expect him to arrive.

Reply from AIT Home Delivery GmbH
Great Job
Very Quick delivery in the mentioned time window. Friendly Staff. Perfect job.

Reply from AIT Home Delivery GmbH
Excellent service from a professional delivery service
Excellent service! The notification process of the delivery provided continuous updates which included a reasonable delivery window. On the date of delivery the driver called to notify me on the new anticipated time of delivery. The driver arrived earlier than planned and was incredibly professional.

Reply from AIT Home Delivery GmbH
👍👍👍👍
👍👍👍
Instructions were followed 100%.
Very good service, Delivery was placed protected against rain without advice from my Side. Thank you so much!

Reply from AIT Home Delivery GmbH
Dimitris
Delayed delivery by 6 days with no specification, no way to interact. Irresponsible and bad business behavor

Reply from AIT Home Delivery GmbH
The delivery arrived exactly within the…
The delivery arrived exactly within the planned time window, and the driver called me 30 minutes before arrival, which was very convenient. Great service!

Reply from AIT Home Delivery GmbH

Reply from AIT Home Delivery GmbH
Absolute clear and comprehensible…
Absolute clear and comprehensible delivery, the staff was polite and helpful, its a recommendation, keep this service up!

Reply from AIT Home Delivery GmbH
Excellent service from start to finish.
Excellent service from start to finish.
The online announcement was perfectly clear and accurate, and the vehicle could be checked at any time without any issues. The staff contacted me both by SMS and by phone before their arrival, which made the whole process very transparent and reliable. Communication was clear, professional, and flawless throughout. The personnel were friendly and courteous, and the delivery directly to my doorstep was extremely convenient.
First-class service – keep up the great work!

Reply from AIT Home Delivery GmbH
Fast and reliable delivery
Fast and reliable delivery. Also friendly and helpful staff!

Reply from AIT Home Delivery GmbH
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