Adventure 001 Reviews 2,006

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 453 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making every interaction pleasant. The overall service is frequently described as excellent, with many highlighting the smooth and enjoyable user experience. People also appreciate the well-chosen locations for the experiences. However, some people were dissatisfied with the booking process, citing issues with cancellations, difficulties in rebooking, and unexpected requirements to upgrade tickets for desired dates. A few other people also felt that the "hospitable" aspect of some experiences was misrepresented, and some reported rude staff interactions or a lack of clarity regarding flight paths and included sights.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

User experience

Customers had positive experiences with user experience. Many reviewers describe it as a memorable, amazing,... See more

Service

Users describe positive interactions with service, highlighting amazing helicopter and falconry experiences.... See more

Location

People report positive experiences with location, often highlighting easy accessibility and beautiful... See more

Booking process

Clients share ambiguous opinions on the booking process. Many customers found the booking process easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Today we had our flight experience, a Christmas present from our son. An amazing experience from start to finish. The ground crew were polite, helpful and knowledgeable. The flight itself was wonder... See more

Company replied

Rated 5 out of 5 stars

Amazing helicopter experience! Would highly recommend. My son and I enjoyed a 30 minute helicopter ride over Nottinghamshire. It was a gift for him so I upgraded him to the front seat, which was well... See more

Rated 5 out of 5 stars

Fantastic helicopter flight over Derbyshire and Chatsworth House. Bought as a birthday gift for my husband. Easy booking process. On the day the staff were friendly, professional and helpful. Safety t... See more

Rated 5 out of 5 stars

Myself and my wife took a 75 kilometre trip on one of the adventure 001 helicopters for our wedding anniversary out of balinrobe race track five weeks ago.Thanks so much to captain Dominic and all the... See more


Company details

  1. Helicopter Tour Agency

Written by the company

Looking for a day out with the family? An adventure? Look no further, visit our website today for your next experience!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

The Falconry Experience for two was…

The Falconry Experience for two was excellent. The birds were beautiful, we learnt so much about them and Ryley was so informative. It wasn't rushed and has made us want to do it again. We would definately recommend this.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Clay Shooting; a fantastic introduction to a new sport!

We tried Clay Shooting for the first time at Cloudside Shooting Grounds, Congleton - the venue and staff were warm and welcoming, and the scenery is amazing.

Our voucher stated 'Private', so had expected 1-2-1 coaching, and while that was not the case (nine visitors to one instructor), it was far better being part of a group for the following reasons: two people firing 25 rounds each takes no time at all even if moving between traps; holding a gun for the first time is tiring so a rest while others fire is a welcome break; and there's a greater sense of camaraderie in a larger group.

We didn't expect to be greeted with hot drinks, bacon rolls, or cake, but we were, all added to our overall enjoyment, relaxation, and time at Cloudside.

Would thoroughly recommend to others.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

An amazing experience- book it!

Wowee, what a great experience today. The flight was really smooth due to the superb pilot. All of the staff are fabulous and great to see that they support the Air Ambulance with donations from the photos. Don’t hesitate booking this experience, great memories made today that will last a lifetime x

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Once in a lifetime experience

All staff very welcoming and helpful pilot was very pleasant and we both enjoyed the full experience as neither of us had done this before I would highly recommend this once in a lifetime experience thanks to all involved for making this so enjoyable

11 April 2026
Unprompted review
Rated 5 out of 5 stars

A brilliant experience!

The falconry experience was fascinating and an amazing opportunity get close to these extraordinary birds. The guys leading the event were friendly, good fun and incredibly knowledgeable. Would thoroughly recommend.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Experience

This was the first time I had the controls of a helicopter and the whole experience really did exceed my expectations.
First of all the instructions, H&S and the ground-handling folk - excellent and safety No.1.
Next the actual flight with my Instructor (Tom) - spot-on thanks.
Couple of further points while I'm here: 1) Don't be concerned if the hands-on time seems limited, it is actually plenty enough time to experience what it is all about. 2) A wee request would be that the Instructor makes it more clear that they are not controlling whichever aspect you have control of (ie hands/feet right off the controls etc.).
Overall a Highly Recommended Experience

22 March 2026
Unprompted review
Rated 4 out of 5 stars

Great falconry experience

We had a great experience getting up close to some beautiful birds. The handler had a lot of knowledge about the birds, which was good to learn. Lots of opportunities to get close to a variety of birds. Would highly recommend.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

The staff were really organised and…

The staff were really organised and welcoming as soon as we arrived. They did great safety briefs and then it was our turn to fly. Photos taken with the helicopter we took of. Despite a bit of wind our pilot was so skilled and took us for a tour of the Liverpool skyline! Brilliant

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Great time

Easy location, good coaching, really enjoyable time. Wish I'd booked longer. Safety excellent and will definitely book again, highly recommend

4 April 2026
Unprompted review
Rated 5 out of 5 stars

A great experience

I initially was a bit apprehensive about trip but staff explained everything and I felt reassured. The flight was fantastic, great views over Lanarkshire with Glasgow on sight. I cannot recommend this experience enough. It was a great day and the staff are so lovely and friendly. 10/10

6 April 2026
Unprompted review
Rated 5 out of 5 stars

GREAT EXPERIENCE

Very helpful staff . Very good safety briefing . Great flying experience and very informative updates . Greatly enjoyable day . Will surely do it again.

4 April 2026
Unprompted review
Adventure 001 logo

Reply from Adventure 001

Dear Christian,

Thank you so much for your kind review!

We’re delighted to hear that you found our team helpful and the safety briefing clear and reassuring. It’s great to know you enjoyed the flying experience and the informative updates throughout the day as we always aim to make every moment both exciting and engaging.

We’re especially pleased to hear you had such an enjoyable day and that you’d consider flying with us again , we’d absolutely love to welcome you back!

Rated 5 out of 5 stars

Exciting and Thrilling Experience

From start to finish the experience was brilliant and I was so proud to see an all-female helicopter ground crew being professional, kind, helpful and funny.
Nicole was a pure joy and told us about the other experiences on offer.
Our pilot Captain Tom was fabulous, a wonderful pilot, we felt so safe.

6 April 2026
Unprompted review
Adventure 001 logo

Reply from Adventure 001

Thank you so much for your wonderful 5-star review!

We’re absolutely delighted to hear that you had such a brilliant experience with us from start to finish. It means a great deal to know that our all-female ground crew made such a positive impression, we’re incredibly proud of the professionalism of our team!

Nicole will be thrilled to hear your kind words, and we’ll be sure to pass along your compliments. We’re also so pleased that Captain Tom made you feel safe and provided such a fantastic flight experience.

Thank you again for choosing Adventure001. We hope to welcome you back for another unforgettable experience very soon!

Rated 5 out of 5 stars

Just sensational!! 5 star service!

Just sensational. The crew were amazing, the pilot was phenomenal, the flight was smooth and we had the most exciting time! Thank you for making our day so special!

6 April 2026
Unprompted review
Adventure 001 logo

Reply from Adventure 001

Dear Matthew,

Thank you ever so much for your wonderful feedback, we will be sure to pass this on to the crew!

We hope to welcome you back soon.

Rated 4 out of 5 stars

Booking hard,be patient, great experience

Myself and hubby just had a very exciting flight over London ( the 50 minute flight time one, 4th April 2026.) All staff were lovely from the lady who greeted us to the pilot. Although arranging this has taken time( one flight cancelled and trying to book a suitable time and non upgrade flights took over 2 years? which at the time was frustrating) we were very grateful that we did pursue this dream and just had to be patient. If you do have any queries the online form was easy to use and communication from 001 quick. Beware they do weigh you on the day so make sure your weight is quite accurate fully clothed ( when i checked the day before flight my weight had gone over there max ! ) a quick message to them and they kindly sorted it ( cost us an extra 30 pp surcharge) lesson learnt there! We still had an amazing probably once in a lifetime helicopter flight so thankyou Adventure001.

4 April 2026
Unprompted review
Adventure 001 logo

Reply from Adventure 001

Dear Charlotte,

Thank you so much for taking the time to share your experience . We’re delighted to hear that you and your husband enjoyed your 50-minute flight over London!

It’s wonderful to know that our team, from your welcome on arrival to your pilot, helped make the experience a memorable one. We do appreciate your patience while arranging your booking and we’re so pleased that it was all worthwhile in the end.

Thank you as well for highlighting the importance of accurate weight information as this is very helpful for future customers and ensures we can operate safely while providing the best possible experience.

We’re thrilled that your flight was such a special, once-in-a-lifetime moment, and we truly appreciate your kind words and support.

We hope to welcome you again in the future!

Rated 5 out of 5 stars

Helicopter flight

My dad had a helicopter flight booked for his 80th birthday it was cancelled once due to weather conditions but we were kept up to date on new dates available when he got his helicopter flight he really enjoyed it the staff were amazing and so helpful sorting out a problem that we had and the pilot was really good my dad really enjoyed his flight so much that he wants to book a longer flight would definitely recommend them

28 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently went on a helicopter ride in…

I recently went on a helicopter ride in Nottingham with my son, and it was an absolutely amazing experience from start to finish.
The pilot was incredibly informative throughout the journey, pointing out landmarks and making the whole flight even more enjoyable. Everything was well-organised and ran smoothly, which made us feel completely at ease.
It was a truly memorable experience that we’ll both cherish, and I would highly recommend it to anyone considering something a bit special or different.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience.

Well organised. Friendly people who had the knack to make some of the nervous flyers feel at ease. A great experience.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, there have been no issues with communication , location or the ground colleagues.
I can certainly recommend the 12 mile helicopter ride.

29 March 2026
Unprompted review

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