50PlusLife Reviews 

4,370
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,632 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably helpful and knowledgeable staff for taking the time to explain insurance policies clearly without relying on confusing industry jargon. People deeply appreciate the supportive, patient, and completely unhurried approach, noting that advisors make them feel entirely comfortable during sensitive conversations about funeral plans. Consumers also mention that setting up coverage is a straightforward, smooth process designed to fit personal budget requirements without any high-pressure sales tactics. Some reviewers were not happy with communication issues, mentioning difficulties reaching a real person quickly or dealing with persistent follow-up calls.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that representatives are remarkably polite,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that advisors are exceptionally... See more

Service

Users describe positive interactions with service, highlighting that representatives are patient, explain... See more

User experience

Clients share positive opinions on user experience, highlighting how agents explain everything clearly... See more

Product

Consumers find product to be positive, noting that helpful agents explain policies in detail to suit... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke to Dan , who was very knowledgeable, polite & listened to what our requirements were. He explained everything to us in a clear & concise way. We would certainly recommend this service to any... See more

Company replied

Rated 5 out of 5 stars

Straight forward speaking. Which I believe to be the best approach to giving important information to possiblly New clients. I was impressed with the NO NONSENCE APPROACH. All my questions were a... See more

Company replied

Rated 5 out of 5 stars

Indi made the process easy. He explained everything twice over. Confirmed I understood all that was being done & didn’t mind that I strayed off topic regularly. Very patient indeed. Made the interacti... See more

Company replied

Rated 5 out of 5 stars

The absolute professionalism. The consultant I dealt with - Melina was 2nd to none!! When you're trying to put procedures in place for your passing to make it easier for your loved ones it can be rea... See more

Company replied


Company details

  1. Life Insurance Agency
  2. also in
  3. Insurance Agency
  4. Insurance Broker
  5. Insurance Company

Written by the company

50 Plus Life is a specially designed life insurance plan offering affordable, guaranteed protection for those aged 50 and over. With no medical questions required, acceptance is guaranteed, providing reassurance and peace of mind. It helps ensure that loved ones are not left with unexpected costs, supporting expenses like funeral costs, outstanding bills, or a small gift to family. Premiums are fixed and easy to budget for, offering a simple way to leave something meaningful behind. 50 Plus Life is about securing your legacy with dignity, care, and confidence — protecting what matters most, when it matters most.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(4,370)

1,612 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Life is good

Honesty is important to me along with concise information.

15 September 2026
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Reply from 50PlusLife

Thank you, Hugh, for your feedback. We're pleased honesty and concise information came through clearly in your experience with us. It's worth checking through your policy documents to make sure everything is accurate and meets your needs. Should you refer a friend or family member who takes out a policy, we're happy to thank you with a voucher once the qualifying period has passed. Thank you for your business.

Rated 5 out of 5 stars

Easy options available and u choice…

Easy options available and u choice what best fits your needs .

15 September 2026
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Reply from 50PlusLife

Thank you, Christian, for your review. We're glad you had options available to choose what suited you best. Should your needs change in future, your policy also allows you to ask about adjusting your cover, so do get in touch when that would help. Do also check your policy documents are accurate and meet your needs, and let us know if anything needs updating. We're always glad to say thank you with a voucher to anyone who refers a friend or family member who takes out a policy, once the qualifying period has passed. Thank you for choosing us.

Rated 5 out of 5 stars

I was given all the information I asked…

I was given all the information I asked for and my decision was made easy for me. Dan was very understanding of my situation

8 September 2026
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Reply from 50PlusLife

Thank you, Trevor, for such kind feedback about Dan. It's great to hear he was understanding of your situation and gave you all the information you needed. Your policy is also protected by the Financial Services Compensation Scheme, subject to its eligibility and compensation rules. Please do check your policy documents are accurate and meet your needs, and reach out if anything needs updating. And if you know a friend or family member who might benefit from similar cover, we like to say thank you with a voucher once they've taken out a policy and the qualifying period has passed. Thank you for your business.

Rated 5 out of 5 stars

Micheal was very understanding and took…

Micheal was very understanding and took his time to explain to me . He also answered all my questions and I felt very comfortable with the policy.

15 September 2026
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Reply from 50PlusLife

Thank you, Stella, for your review. We're pleased Michael took the time to explain everything and answer your questions so you felt comfortable with your decision. Do take a moment to check your policy documents are accurate and meet your needs, and let us know if anything needs updating. Should you refer someone close to you who later takes out a policy, we're happy to thank you with a voucher once the qualifying period has passed. Thank you for choosing us.

Rated 5 out of 5 stars

Excellent service i told them what I…

Excellent service i told them what I wanted and the found a plan to suit my needs highly recommend

14 September 2026
Unprompted review
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Reply from 50PlusLife

Thank you, Clare, for the kind review. We're pleased we were able to find a plan to suit what you were looking for. As part of your policy you're able to nominate beneficiaries and update these later if your circumstances change, worth checking next time you review your documents. If you know a friend or family member who might benefit from cover like yours, we're always glad to say thank you with a voucher once they've taken out a policy and the qualifying period has passed. Thank you for your business.

Rated 5 out of 5 stars

Was very thorough

10 September 2026
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Reply from 50PlusLife

Thank you, Mary, for your review. We're glad you found the process thorough. Do check through your policy documents to make sure everything is accurate and meets your needs, and get in touch if anything needs updating. We're also always glad to say thank you with a voucher to anyone who refers a friend or family member who takes out a policy, once the qualifying period has passed. Thank you for choosing us.

Rated 5 out of 5 stars

Thank you Moss.

I just took out my 50+ life insurance policy today with a really very nice guy called Moss and he was so helpful with everything. Never pressured me into anything and let me take out what was best for me. I’m so happy he called me today and done everything. I couldn’t ask for anything better. Thank you Moss you were amazing.

14 September 2026
Unprompted review
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Reply from 50PlusLife

Thank you, Martin, for such a heartfelt review, and thank you to Moss for the care he clearly took with you. Your Over 50s Life Cover is designed to stay in place for the whole of your life, provided the policy remains in force. Do check your policy documents are accurate and meet your needs, and let us know if anything needs updating. And if a friend or family member of yours ever takes out a policy with us on your recommendation, we like to say thank you with a voucher once the qualifying period is complete. Thank you for choosing us, and we wish you well.

Rated 5 out of 5 stars

This is one of the best insurance…

This is one of the best insurance companies meant for older blokes. The earlier the better. I should have met this longer time ago.

14 September 2026
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Reply from 50PlusLife

Thank you, John, for your kind words. We're glad to have been able to help, and that you feel it was worth arranging your cover with us. Over 50s Life Cover offers guaranteed acceptance for customers within our eligible age range who meet the residency and banking requirements. Please do check your policy documents are accurate and meet your needs, and reach out if anything needs updating. We're always glad to say thank you with a voucher to anyone who refers a friend or family member who takes out a policy, once the qualifying period has passed. Thank you for your business.

Rated 5 out of 5 stars

Professional motivation is the tip of the spear.

From the the moment I was introduced to my first handler who then pass me on to their second colleague who to all intentions buttoned up the policy at a price I felt I could afford I at all times felt I was in safe hands. There were no hard sales tactics or pressure put on me at any time other than a gentle motivational nudge when we both knew it was already in the bag and I was about to waste each others time hesitating.

14 September 2026
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Reply from 50PlusLife

Thank you, billy, for such a detailed and thoughtful review. We're pleased the process felt handled with care throughout, without any pressure. Your policy also includes our Claims Promise for eligible approved claims. Do check through your policy documents to make sure everything is accurate, and let us know if anything needs updating. If you know a friend or family member who might benefit from cover like yours, we're always glad to say thank you with a voucher once they've taken out a policy and the qualifying period has passed. Thank you for choosing us.

Rated 5 out of 5 stars

Experience service

Experience service
Great price
Very happy

9 September 2026
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Reply from 50PlusLife

Thank you, Cathie, for your review. We're glad the experience and price worked well for you. Do take a moment to check your policy documents are accurate and meet your needs, and let us know if anything needs updating. Should you refer someone close to you who later takes out a policy, we're happy to thank you with a voucher once the qualifying period has passed. Thank you for choosing us.

Rated 5 out of 5 stars

Very good listened to what I needed

Very good listened to what I needed

3 September 2026
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Reply from 50PlusLife

Thank you, Andrew, for your feedback. We're pleased we listened to what you needed. Please do check your policy documents are accurate and meet your needs, and reach out if anything needs updating. We're also always glad to say thank you with a voucher to anyone who refers a friend or family member who takes out a policy, once the qualifying period has passed. Thank you for your business.

Rated 5 out of 5 stars

Lovely polite and very good customer …

Lovely polite and very good customer service. Constantly chasing me, as missed some calls.
All round good service.

10 September 2026
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Reply from 50PlusLife

Thank you, Jacqueline, for your kind review, and apologies for the missed calls along the way, we're glad we got there in the end. Your Over 50s Life Cover also includes an accidental death benefit from day one, subject to the policy definition. Do check through your policy documents to make sure everything is accurate, and let us know if anything needs updating. And if you know a friend or family member who might benefit from similar cover, we like to say thank you with a voucher once they've taken out a policy and the qualifying period has passed. Thank you for your patience and for choosing us.

Rated 5 out of 5 stars

Lovely call very happy all explained…

Lovely call very happy all explained wasn’t forced into anything and have time to rethink if I need totally recommend happy 😊

11 September 2026
Unprompted review
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Reply from 50PlusLife

Thank you, M Springer, for your review. We're glad the call felt relaxed and that you had time to think things over rather than feeling forced into a decision. Should you ever want to revisit your level of cover, your policy allows for this, so do get in touch when that would help. It's also worth checking your policy documents remain accurate and meet your needs. We're always glad to say thank you with a voucher to anyone who refers a friend or family member who takes out a policy, once the qualifying period has passed. Thank you for choosing us.

Rated 5 out of 5 stars

Incredible call with staff member…

Incredible call with staff member apologies think it was Georgina very very professional a credit to the company.

11 September 2026
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Reply from 50PlusLife

Thank you, Andrew, for the kind review, and we'll be sure to pass on your thanks to Georgina. Your policy is also protected by the Financial Services Compensation Scheme, subject to its eligibility and compensation rules. Please do check your policy documents are accurate and meet your needs, and reach out if anything needs updating. And if a friend or family member of yours is ever looking for similar cover, we're glad to say thank you with a voucher once they've taken out a policy and the qualifying period has passed. Thank you for your business.

Rated 5 out of 5 stars

Explained cover really well

Explained cover really well, very polite gentlemen.

4 September 2026
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Reply from 50PlusLife

Thank you, Donna, for your review. We're glad the cover was explained well and that the call felt polite throughout. Do take a moment to check your policy documents are accurate and meet your needs, and let us know if anything needs updating. Should you refer a friend or family member who takes out a policy, we're happy to thank you with a voucher once the qualifying period has passed. Thank you for choosing us.

Rated 5 out of 5 stars

Great customer service made me feel at…

Great customer service made me feel at ease.

11 September 2026
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Reply from 50PlusLife

Thank you, Teresa, for your kind feedback. We're pleased the service put you at ease. As part of your policy you're able to nominate beneficiaries and update these whenever your circumstances change, worth checking next time you review your documents. If you know a friend or family member who might benefit from cover like yours, we're always glad to say thank you with a voucher once they've taken out a policy and the qualifying period has passed. Thank you for your business.

Rated 5 out of 5 stars

Very helpful

Very helpful

10 September 2026
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Reply from 50PlusLife

Thank you, Wendy, for taking the time to leave us your feedback. We're really pleased the team looked after you well. Your Over 50s Life Cover lets you nominate and later update your chosen beneficiaries at any time, so the money goes where you intend. If you refer a friend or family member who takes out a policy, we say thank you with vouchers once their qualifying period is complete. It's always worth checking your policy documents periodically to make sure everything's accurate, and do let us know if anything needs updating. Thank you again for your business.

The 50 Plus Life Team

Rated 1 out of 5 stars

Set up the insurance..then got a call…

Set up the insurance..then got a call the a few days later ..needing more information. Then told that the policy was going to be 1
£10. More a month that was originally quoted and agreed. The price they wanted monthly was ridiculous for what the pay put would have been on death

7 September 2026
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Reply from 50PlusLife

Thank you for bringing this to our attention. We take all feedback seriously, and this matter has been escalated internally for review; our compliance team may be in touch with you directly for further information. If you have any concerns and would like to speak to somebody urgently in the meantime, please contact me directly at m.cullen@smartercover.co.uk. Thank you again for reaching out.

Michael Cullen
Compliance Manager

Rated 5 out of 5 stars

Explanation

It was great dealing and great communications

3 September 2026
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Reply from 50PlusLife

Thank you, Arif, for the great feedback. We're pleased everything was explained clearly and that communication throughout was smooth. Your policy includes our Claims Promise for eligible approved claims, giving your loved ones extra reassurance on top of the cover itself. If you refer a friend or family member who goes on to take out a policy, we say thank you with vouchers once their qualifying period is complete. It's always worth checking your policy documents from time to time to make sure everything is accurate, and do let us know if anything needs updating. Thank you again for your business.

The 50 Plus Life Team

Rated 5 out of 5 stars

The young man was so helpful and…

The young man was so helpful and explained everything to me.no rush and I would recommend to everyone

8 September 2026
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Reply from 50PlusLife

Thank you, Tracey, for such a warm review. We're glad you felt no pressure and that everything was explained clearly. Your Over 50s Life Cover is whole-of-life, so there's no fixed end date to worry about as long as premiums are maintained. If you refer a friend or family member who takes out a policy, we say thank you with vouchers once their qualifying period is complete. It's always worth checking your policy documents periodically to make sure everything's accurate, and do let us know if anything needs updating. Thank you again for your business.

The 50 Plus Life Team

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