I Love 3WM - I think they are a great company to work with. Also I love working with Jamie in particular - he's very knowledgeable and always helpful.
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Unfortunately the order did not arrive 4 days after receiving email confirming dispatch. Left message on ansaphone for someone to call me on Saturday morning . No callback , I had to make an ot... See more
Company replied
We use 3WM Office Supplies Please, for all stationery and office furniture, etc. "Why?" you ask - 5 reasons why below: 1. Competitive prices 2. Good customer service 3. Wide range of stock to ch... See more
Company replied
Purchased an office chair from Amazon supplied by 3WM and, just after a year, the gas lift failed. I phoned the company to source a replacement part and found out it came with a 2-year guarantee, so t... See more
Company replied
Company details
- Office Supply Store
- Cleaning Products Supplier
- Office Equipment Supplier
- Office Furniture Store
- Printing Equipment and Supplies
- Printing Equipment Supplier
Written by the company
3WM Supplies is a part of the Paperstone family. Specialising in the efficient supply of a huge range of high quality office and business supplies at excellent prices. We supply from an online catalogue of over 100,000 products to the United Kingdom on a next day delivery. Our catalogue covers areas of business such as office stationery, office furniture and seating, technology, printing, packaging & mailing, PPE and so much more. If you can't find what you're looking for on our website, please just get in touch. We set ourselves the very highest targets and invest continuously in the improvement of our systems, standards and processes; always striving to achieve the very best possible service with full satisfaction. We are always delighted to receive feedback from our customers, particularly when they feel we could be doing something better. We are also always ready to step up to the mark in the event that we may get something wrong. We hope that you will find us efficient, friendly but professional, and capable so you can come to rely on us to satisfy your office needs. If we can help in any way at all please just get in touch. We're always ready to help!
Contact info
Northgate Business Centre, NG24 1EZ, Newark, United Kingdom
- 01636 557420
- sales@3wm.co.uk
- 3wm.co.uk
5 stars
5 stars: Excellent – no reservations, I would recommend this company to anyone
23 March 2018
Unprompted review
Reply from 3WM Supplies
Hi Dave
Sincere thanks for taking the time to share such positive feedback, its much appreciated by all the team.
Please don't hesitate to get in touch if we can help you again. It would be our pleasure.
Best regards
Office Supplies Please Customer Care Team
Amazing after-sales service..
Purchased an office chair from Amazon supplied by 3WM and, just after a year, the gas lift failed. I phoned the company to source a replacement part and found out it came with a 2-year guarantee, so they would supply one at no cost. The replacement arrived but I couldn't remove the old one as instructed so, after some help from Jamie, they organised a replacement chair base and legs, again at no charge. For the price we paid for the chair, we’re blown away by their customer service. This country needs more businesses like this!
20 March 2018
Unprompted review
Reply from 3WM Supplies
Thanks Adrian for taking the time to give such great feedback and your kind comments.
It was much appreciated (particularly by Jamie) ... and it was a pleasure serving you.
Best regards
Office Supplies Please Customer Care Team
Excellent service and speedy delivery.
19 March 2018
Unprompted review
Reply from 3WM Supplies
Hi Marilyn
Thanks for the great review and welcome to 3WM.
We would of course be delighted to be doing more for you. If we can be of help in any way whatsoever please just let us know!
Thanks & best regards
Office Supplies Please Customer Care Team
Very good price and very quick to…
Very good price and very quick to deliver. Would recommend and buy again.
16 March 2018
Unprompted review
Reply from 3WM Supplies
Many thanks Jeanette!
Really pleased to see you still with us ... over a year since your first order through ebay!
Much appreciate your custom and look forward to serving you again.
Best regards
Office Supplies Please Customer Care Team
Excellent Service
15 March 2018
Unprompted review
Reply from 3WM Supplies
Hi Andrew
Thanks very much for leaving such positive feedback.
Pleased to know we continue to hit the mark for you. Thanks for your ongoing custom
Best regards
Office Supplies Please Customer Care Team
Product arrived not properly made
Product arrived not properly made. Customer services agreed to replace immediately and review the rest of their stock. This was all done as promised. 3WM should have better stock quality controls and choose their distributors better. If they had sent out this review when they had resolved the problem then they would have scored 4*. 3WM were unhappy with my review and after 15 emails back and forth I have agreed to edit it but it has cost me more in time than the product purchased. It would have been better if I had kept my mouth shut thrown the originals away and just gone out and bought new ones.
So in summary - when it goes right they are good value and supply a good product. When it goes wrong........................................
15 March 2018
Unprompted review
Reply from 3WM Supplies
Dear Richard
Thank you for your review. My sincere apologies that we did not reach the standards you expected.
A Non-conformance report was raised on this case (as per our ISO 9001:2015 processes) and I have reviewed causal factors, corrective actions and all correspondence made with you.
I am satisfied that we acted appropriately and in good faith but unfortunately we have to accept that occasionally, no matter how hard we try, we will fall short of expectations and this is obviously one of those occasions.
My sincere apologies that this has been the case here. Please rest assured that your comments have been taken on board.
Thanks for your business & kind regards
3WM Managing Director
I have used this company for a couple…
I have used this company for a couple of years now.
I don't like to pay for items over the internet so always phone and am always served politely and efficiently.
They have always had what I need and delivered extremely quickly.
A1 service.
7 March 2018
Unprompted review
Reply from 3WM Supplies
Hi Amanda
Thanks very much for taking the time to leave a review ... its much appreciated, as is your continued business.
Look forward to serving you again.
Best regards
Office Supplies Please Customer Care Team
Sensible prices
Sensible prices, speedy delivery & very helpful when contacted. Would happily use again.
6 March 2018
Unprompted review
Reply from 3WM Supplies
Hi Geoff
Thanks very much for your order and thanks for taking the time to leave such great feedback.
It would be our pleasure to serve you again. Please don't hesitate to get in touch if we can be of further help.
Thanks & best regards
Office Supplies Please Customer Care Team
Really efficient and prompt delivery
Really efficient and prompt delivery. Would recommend them to anyone.
6 March 2018
Unprompted review
Reply from 3WM Supplies
Sincere thanks Ann
It was a pleasure serving you and thanks very much for taking time to leave positive feedback
We really appreciate your business, please don't hesitate to get in touch if we can do more fr you.
Best regards
Office Supplies Please Customer Care Team
Reply from 3WM Supplies
Thanks for leaving a review Ronald. Pleased to read that you are happy with the product.
If there is anything more we can do for you please don't hesitate to get in touch.
Thanks & best regards
Office Supplies Please Customer Care Team
Reply from 3WM Supplies
Thanks Keith
Welcome to 3WM, your feedback is much appreciated!
If there is more we can be doing for you please don't hesitate to get in touch, it will be our pleasure.
Best regards
Office Supplies Please Customer Care Team
Excellent service
Excellent service, the agent got exactly what I wanted and delivery was punctual the next day.
20 February 2018
Unprompted review
Reply from 3WM Supplies
Thanks Julian
I see you've been with us for a few orders now and it is a pleasure to know that we are achieving what you need.
We would of course love to be doing more for you. If there's anything at all you are looking to save money on please don't hesitate to get in touch ... we're ALWAYS ready to help and happy to do the donkey work.
Best regards
Office Supplies Please Customer Care Team
excellent delivery service
20 February 2018
Unprompted review
Reply from 3WM Supplies
Hi Arif
Thanks for your continued business, we appreciate it.
Pleased that we are hitting the mark for you and hope that we will continue to do so.
Best regards
Office Supplies Please Customer Care Team
fast delivery efficient service good on…original HP ink cartridges
fast delivery efficient service good on prices
20 February 2018
Unprompted review
Reply from 3WM Supplies
Thanks for taking the time to share this Colin.
A pleasure to know we got it right for you.
Hope we'll here from you again :-)
Best regards
Office Supplies Please Customer Care Team
Good quality product
Good quality product, delivered as promised. Will use again
14 February 2018
Unprompted review
Reply from 3WM Supplies
Thanks very much Paul
A pleasure servicing your requirements!
Please don't hesitate to get in touch if we can help you with anything at all. We have super efficient online systems but there's also real people behind them only too ready to pick up the phone and get to know you.
Best regards
Office Supplies Please Customer Care Team
I've used them a couple of times now …
I've used them a couple of times now and they've been really helpful each time. Will be using again!
13 February 2018
Unprompted review
Reply from 3WM Supplies
Thanks Dawn!
We very much look forward to serving you again.
I bet there's lots we could be doing for you to save you money!! Please don't hesitate to get in touch if there's anything we can help with at all. We have fantastic pricing and strong supportive relationships with some excellent brands over twenty thousand products :-)
Best regards
Office Supplies Please Customer Care Team
Reply from 3WM Supplies
Thanks Camille
Welcome to 3WM!
Anything we can do to support your properties, please do let us know. They look great!
Best regards
Office Supplies Please Customer Care Team
Reply from 3WM Supplies
Hi Ian
Thanks very much for the positive feedback, much appreciated.
Welcome to 3WM. If there's anything more we can be doing for you please just let us know. We can deliver, next day, nationwide from a catalogue of around about 20,000 business products but we also put great emphasis on providing the best level of personalised customer care that we can.
Best regards
Office Supplies Please Customer Care Team
Quick and efficient
7 February 2018
Unprompted review
Reply from 3WM Supplies
Many thanks Debbie
Please don't hesitate to get in touch with the team if we can be of further service to you.
Best to you out in Burgh!
Office Supplies Please Customer Services
First class service and price
Great price excellent telephone response and quick delivery - faultless
29 January 2018
Unprompted review
Reply from 3WM Supplies
Hi Richard
Particularly pleasing to read of your satisfaction given your field of expertise!
We hope that we will have the opportunity to serve you again and that we will continue to hit the mark for you.
Thank you and welcome to 3WM.
Best regards
Office Supplies Please Customer Services
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