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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting its effectiveness in cleaning clothes and its pleasant, subtle scent. Many appreciate its eco-friendly aspects, including the lack of plastic packaging and its suitability for sensitive skin. Consumers also find the sheets easy to use and economical, often preferring them over traditional detergents. However, some customers were not happy with the delivery service, experiencing delays and long waiting times for their orders. A few other people also felt that the product's origin was unclear, with some reviews indicating it is made in China despite the company being UK-based. Additionally, some users found the sheets less effective on heavily soiled items or in hard water areas, requiring multiple sheets per wash or pre-treatment for stubborn stains.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with its cleaning... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise these laundry sheets for... See more

Delivery service

Customers had ambiguous experiences with delivery service. While many reviewers praised the speedy and prompt... See more

Sustainability

Consumers find sustainability to be positive, appreciating eco-friendly products that offer good cleaning... See more

Order

People report ambiguous experiences with order. While many customers found the ordering process easy, with... See more

Based on these reviews

Rated 5 out of 5 stars

This product is just as advertised, would highly recommend it. I had a problem with a delivery, not by Donieli but the delivery company. The personnel at Donieli could not have been more helpful, t... See more

Rated 5 out of 5 stars

Having used Donieli laundry sheets for the past year or more I can thoroughly recommend them if you buy in bulk. Single packs are expensive sadly. They clean the laundry very efficiently, rarely needi... See more

Rated 5 out of 5 stars

After trying three other laundry sheet brands, I'm happy to say I've found "the one". Importantly, they are UK made AND they clean well! The scent is really lovely- beautiful but mild. The dosing ins... See more

Rated 5 out of 5 stars

Excellent product - great customer service- easy to change frequency on subscription according to need - great for travel. I was looking for an eco friendly product which has no plastic involved. Very... See more


Company details

  1. Cleaning Products Supplier
  2. Laundry

About DONIELI

Written by the company

At DONIELI, we believe that taking care of your home shouldn’t come at the expense of the planet. That’s why we created our eco-friendly laundry detergent sheets—an effective, plastic-free alternative to traditional detergents. Our mission is simple: to make laundry day cleaner, greener, and easier for everyone.

Founded with sustainability at heart, DONIELI is proud to offer a product that’s not only gentle on clothes and skin but also kind to the Earth. Our ultra-concentrated detergent sheets are lightweight, mess-free, and dissolve completely in hot or cold water—leaving nothing behind but fresh, clean laundry.

We’re a UK-based business serving thousands of happy customers across the country. Whether you're a busy mum, a minimalist, or someone simply looking to reduce your environmental footprint, our product fits seamlessly into your lifestyle.

We’re also proud of our growing community of loyal customers who share our values of sustainability, simplicity, and conscious living. We’re more than just a product—we’re part of a movement toward a cleaner, plastic-free future.

Join us in making a small switch that makes a big difference.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

159 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

I have previously used and liked these…

I have previously used and liked these sheets, they dissolve well, smell good without being overpowering and wash well . BUT having to wait for weeks for the next delivery is very disruptive. I've been waiting 3 weeks now..... and have had to buy other brands to use in the meantime.

26 March 2026
Unprompted review
Rated 3 out of 5 stars

Just ok

I would say these are ok. There is absolutely no scent I can detect. I actually don’t like this, but others might. They won’t remove stains, even though I always use a minimum of 2 sheets. I like the idea of laundry sheets but not these ones. I’ve been using them for about 6 months, but won’t buy again.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Made in China

There seems to be some confusion as to where these detergent sheets are made, it's China. These sheets can be bought through Amazon where it clearly states the country of origin is China. Something not made clear by the company.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Efficient & Economic

We have a septic tank, and so have to be careful about what household cleaners we use. I’ve tried quite a few eco laundry products, but Donieli comes out top. It even produces better cleaning results than I’ve had from some biological laundry detergents, and I have the satisfaction of knowing that I’m doing my little bit for the planet. And it’s remarkably economic with a repeat order subscription.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

A great UK company providing good quality laundry sheets

These sheets clean very well and do not leave residue. I have tried various providers over the years and am very happy to have found ones that work well, are eco-friendly in terms of packaging and are produced in Yorkshire! A pleasant bonus is their responsiveness and level of customer service. I had trouble logging into my subscription, and they immediately offered support in a friendly way. I exchanged emails with Julie, who promptly sorted my issue.
It feels great to be using an effective, eco-friendly product that is made in the UK and receive such good service from a local person. When I go through the laundry aisles in supermarkets, I am shocked that we continue to waste so much on plastic packaging and moving liquids around.

It would be great to see a carbon footprint comparison of sheets versus the standard supermarket offering.....

Thank you to the team at Donieli! Keep up the good work!

29 January 2026
Unprompted review
Rated 4 out of 5 stars

I'm really pleased with this product

I'm really pleased with this product; usually, I'm not a fan of fragrances, but this one is pleasantly subtle. Regarding the subscription service, I would appreciate having the flexibility to set the delivery timing according to my needs. The second pack arrived too soon, as I haven't finished the first one yet, so an 8-month interval would suit me better than the current 4-month schedule.

26 January 2026
Unprompted review
DONIELI logo

Reply from DONIELI

Thank you so much for taking the time to leave this review, we’re really glad to hear you’re enjoying the product!

We really appreciate your feedback on the subscription timing. Flexibility is important to us, and we’d love to help adjust this so it better suits your needs.

If you could please reach out to us at info@donieli.com with your order details, our team would be more than happy to look into this and help resolve it for you.

Thanks again for supporting DONIELI

Rated 5 out of 5 stars

Love these sheets

Love these sheets. Bought a second batch just they came in a little stiffer than the first like drier. Anyway still using and still plan to use them not to much fragrance which I like. They are perfect.

25 February 2025
Rated 5 out of 5 stars

I've experimented with many laundry…

I've experimented with many laundry sheets, and these are the most impressive ones I've discovered. They're from a UK-based company, which is a bonus. Although I wish they'd manufacture locally instead of in China, which is why I gave them 4 stars, their customer service is excellent.

28 December 2025
Unprompted review
Rated 1 out of 5 stars

Highly Allergenic, Appalling Customer Service

Ordered laundry sheets 16 December

Received 19 December
and emailed customer service to say the perfume gave me a coughing fit as soon as I opened the outer plastic mail-packaging bag.

Since then I’ve had email after email from them NOT giving me what I need, NOT giving me a refund - instead quibbling about how I can get a return label, which they emailed me AFTER I’d said I DON’T HAVE A PRINTER + requested a QR code if possible.
I just have to assume their customer service is an AI not a human.

Appalling service and I still have to keep these (triple-bagged) horrid smelly things in my home till they actually provide a way of returning them.

SO MUCH FOR THEIR 100% NO QUIBBLE MONEY BACK GUARANTEE. NOT..!!

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Washes well

Washes well. No sensitive skin issues. Much better for the environment than liquid detergent which comes in plastic bottles and is heavy to transport.

27 October 2025
Rated 5 out of 5 stars

I love my Donieli wash-sheets.

I love my Donieli wash-sheets.
Eco, good quality, take up no space in the cupboard, card packaging.
I mean I really can’t think of any problem with them.
Would highly recommend x

24 February 2025

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