Cloe

I’ve been coming here for a few years, more for ease/locality but since joining the standards have massively dropped to the point that I’m looking for other gyms.

A fair few machines out of order, lots of broken lockers, toilets are clean 50% of the time and today… a very hot and busy Sunday and there is no handwash in the toilets, but a note saying ... to use disabled toilet for soap if “necessary’. Really poor hygiene standards being promoted in a gym of all places, which can make a lot of people ill and is just grim to be fair. Needs sorting ASAP. 🤢

Brilliant customer service and great shirts!
We swapped from Mystery Shirt In A Box.. to Mystery Jersey King and so glad we did! Every shirt up-to now has been top quality, a real great mix of leagues top tier and lower, countries and sponsors. We found with the other company that we continually got the lowest of leagues and or charity shirts (which you don’t mind the odd time) but Mystery Jersey King definitely make you feel like your money is valued. Customer service is top notch with all replies within the same or next day. No issues with changing sizes or picking any preferences… thank you!!

Quick delivery, good packaging and gorgeous smell! I will definitely order again :)

Great service, knowledgeable and helpful over the phone with reasonable waiting times to speak to the customer care team. Love the car and the delivery was super quick. The whole service is brilliant value for money and takes away a lot of the stress with insurance companies etc etc.

Really easy website to use. My friend bought me flowers from Haute and they were so stunning that I wanted to send them on to a friend. Absolutely gorgeous and perfect for a Birthday gift. Thank you!

Expensive delivery, cheap clothing and then the audacity to deduct money from the buyer on return. I spent over £75 to qualify for the free delivery to find it wasn't applicable of sale items. Refund takes forever and a day. More hassle than it's worth. I found better clothing afterwards by shopping local.

I appreciate the response from Silkfred. I didn't suggest that it wasn't stated. But I saying that it's poor service and even more so when the material you receive is so cheap. No excuse to charge those prices and then for the delivery. Nothing but greed, which will see you lose customers.