MRS D

Thank you for sharing your feedback regarding your recent experience with our renewal process. I’m sorry to hear that you had to call twice and were asked to complete the renewal online both times. We understand how this may have caused frustration and inconvenience.

At Swinton Insurance, we strive to make the renewal process as smooth and straightforward as possible, whether online or over the phone. Your feedback is important to us, and I'm sorry to hear we look to have missed the mark in this case.

If you would like us to investigate your concerns further or log a complaint, please use the link below:

https://www.swinton.co.uk/contact-us

Thank you for choosing Swinton Insurance.

Kind regards,

Samantha @ Swinton Insurance

Hello there. thank you for taking the time to leave a review regarding your recent experience with our brand.

I'm sorry to hear you received an incomplete set, our customer service has been extremely busy at the moment but have been working hard to respond to all of our customers as soon as possible.

We appreciate all feedback to help improve our brand/service going forward into the future.

Take care - Devon

Hi there - Thanks for taking the time to leave this review—we always appreciate and take on board member feedback. All promotions are valid for a limited time, so if the code didn’t work at the time of joining, it’s possible the offer had already ended. Additionally, a few gyms are excluded from certain promotions, which could also be why the code wasn’t applied. You can find details of these exclusions in our Terms & Conditions. Thanks, PureGym

Hi Sukh, thanks for your feedback. We’re sorry to hear about this. A member of our team will be in touch with you soon for an update on your claim. Kind Regards, Anas

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this link: https://uk.shein.com/robot?page=navigationBar
Type your question directly in the message box to get an answer or solution.
Or you can contact Customer Service by app.
Click "me"-->support-->customer service-->type your question directly in the message box to get an answer or solution.
If the answers don't match, please go ahead and describe the issue in detail and submit a ticket to get manual service. We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️

Hello I am sorry to hear this I have sent over a request for more information so we can investigate and resolve for you- thanks
Nick

Hi there,

I'm sorry to hear this. Thanks for your review, we appreciate your feedback.

Thanks,
Robyn

Thank you for your feedback. We have written to you with a full explanation of the reason why your order was refunded back to you. As we have stated, we cover mispricing in our terms and conditions which state "if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we will contact you in writing as soon as possible to inform you of this error. Thank you again for your feedback and understanding

Hi there,

I am so sorry to hear this. Please can you pop in touch at reviews@theperfumeshop.com and a member of our team will be more than happy to assist.

Kind regards,
Sharain

Hi, I would like to help you with this, send me a message with your problem to support@onthatass.com and I would find a solution. ^Ger

Dear Customer,

Greetings from Mirraw,

We are sorry to hear you had an unpleasant experience with your purchase.

To assist you, we will connect with you on call. As per your timezone

Regards,
Team Mirraw.

We're sorry to hear that you are unhappy.

If you have received a pallet of product that you no longer want or require then we will be able to collect and return, however, a collection charge will be incurred.

This is detailed in our Returns Policy, which can be found here:

https://www.simplypaving.com/help-centre/returns/

For clarity, you will receive a full refund of the price paid less relevant collection charges.

Best regards

Richard

Simply Paving

Hi Sukh,

Many thanks for taking the time to leave us a review.

I am sorry to hear of the issue you have had with your order, this is not what we like to hear.

I would love to help you get this resolved. I have sent you a private response requesting further details. If you respond back to it with your full name, address including postcode and date of birth we will be happy to get in touch with you and get this sorted.

Kind Regards,

Customer Services

Many thanks for taking the time to leave us a review.

I am sorry to hear of the issue you have experienced with your order, this is not what we like to hear.

I would love to help you get this resolved. I have sent you a private response requesting further details. If you respond back to it with your full name, address including postcode and date of birth we will be happy to get in touch with you and get this sorted.

Kind Regards,
Customer Services