Ms Linton

My experience was wonderful from beginning to end. The agent who handled my booking was not only personable but also very professional. I believed I was in very capable and considerate hands!

One of the few organisations, nowadays, where it is easy to speak to a member of staff. Skipton Building Society seems to hold on to oldfashioned values which is wonderful.

MULTIFOCAL LENSES

I had visited my Optician and we agreed that I would commence using multifocal lenses. It took 5 minutes to go online and change my details, including the new prescription. My order arrived the following morning. Easy!!!

Pharmacy 2 U has improved a great deal. There were certainly "teething" problems at the start, but thankfully everything has been sorted now and I experience the service as excellent.

At the start, I was put off to determine that the account would be app based. However, I went ahead and downloaded the app. Applied for the account and the rest is history! Turned out to be an easy, straightforward thing to do and even though it is early days, I feel comfortable with Atom and assured that it is a professional, trustworthy operation.

A great service! Taking our medication is so important. That's why it's really good that Pharmacy 2 U takes care of everything - from beginning to end!

Have been with Pharmacy 2 U for a few years now. Whilst they started off with a few hiccups, on the whole, the service is now excellent. In this busy world, it is very good to be reminded when to reorder. One of the many bonuses of being a customer.

First time applying for my rewards. Straightforward process. Thank you.

GREAT SERVICE!!!

I have been with Vision Direct for a number of years now and have always experienced a very speedy, professional service. The customer care team is one of the best. Well done guys!!!

This is my second year insuring my home with Frontier. Yet again, it has been such an easy process. Fairly pleased with the quote for this year and no forceful salesmen to deal with! Thank you.

We would, never, ever, deal with Planet Cruise again. Whilst I DO UNDERSTAND that we are in an unprecedented position because of the coronavirus, I am not willing to accept this as a total reason for the abysmal customer service. We requested a full refund on 3rd July and are still waiting. Apart from one email (which I had to beg for) dated 9th October 2020, apologising for the delay (and sent to all customers), they have not had the courtesy to keep us informed. Surely at least on a 2 weekly or monthly basis, we could be updated? Honestly, if I had been paid for the amount of time I have spent either trying to reach somebody on the phone or emailing, I would have earned myself a fair sum! By the way, I only managed to get the email mentioned above, by complaining through Resolver, (Martin Lewis's complaint tool). We also lost the chance of future cruise credit because we were given incorrect information by two members of staff. At a later stage, a more senior member of staff advised me that most of the staff did not have a clue about any new information which needed to be provided following the beginning of the pandemic. She added that most of the staff were terribly confused. Yes, but the one thing they are not terribly confused about, is holding onto our money. If I could have given Planet Cruise no star, I would have done so. Have so little faith, wondering whether I will still be waiting for our money in 6 months or a year's time? Who knows??????

Very good service of late. Reminders are timely and service excellent.

Get Going is relatively new to me and as a result, was a bit nervous at the beginning of our relationship! However, the whole process went so smoothly, it was a doddle. Thank you Get Going, for lightening my load in a stressful world!

Company had teething problems at the start which have now fortunately been largely ironed out. Love the fact that I am even
reminded when I need to order my meds.

Personally, I feel it is a little difficult to review a company when you have never spoken to a member of staff and have only used the internet. However, having said that, this is my second year with Now 4 Cover and I am happy with the new quote. Not too bad.

My friend introduced me to Topcashback some time ago. I have spent a little time this morning getting used to the site, but so far I love it. Don't have a lot of money coming in, so as Tesco says, "every little helps!"

I have been a customer of Vision Direct for many years now and cannot fault them. It's wonderful that you can actually speak to
somebody on the phone and even more wonderful how quickly you receive your order!

Very efficient. I received an email on the morning of the delivery which advised of a 2 hour slot during which my package would be delivered. And it was!

Things had improved, but have now taken a backwards turn.
One of my regular medications has been unavailable every
time I order it since December; but nobody ever takes the
time to inform me. I order it, hear nothing, and it takes a
phone call from me to determine that it is not available.
Communication is of the utmost importance but just fails
to happen with Pharmacy 2 U.