Lizzie Smart

I purchased a top up yesterday thinking it would suit my mobile only to find it was of no use. I immediately contacted the support team as I have not downloaded a PIN - I could not do so as my mobile would not accept the top up - and have done so again 24 hours later. I have not even received an acknowledgement let alone the refund due and confirmation that any subscription has been cancelled. I've closed my account as a failsafe. Mistakes get made and a good company is keen to put things right. Clearly this is not a good company. How very disappointing.

Good quality plants at a very fair price and delivered very quickly.
I like the fact that buying from them helps the charitable work of the RHS.

Easy to use website but although the right plants arrived, they were very squashed, thirsty and partially damaged in a very broken, battered box. They also took nearly 3 weeks to get here with confusing tracking information.

So easy to find a suitable property with a clear, straightforward booking system.

Plants were slow to arrive from time of original order. They were perfectly OK, i.e. not wilting or dead but rather dry and not quite as robust and healthy looking as I've come to expect from Sarah Raven. Let's see how they grow on.

Very good value and easy to use web pages.

Easy to use web site, good choice of food, plenty of delivery dates, lovely friendly and helpful driver.

20% off, very quick service and a lovely coat. What more could you want!

Great value plants. I would be happy to use Gardening Express again and to recommend them. I like buying smallish trees that grow on quickly - just what I got. Delivery company has great communication too.

Easy to use website and booking. Plenty of information about cottages and local areas. Only 4 stars as the information passed to the owner was incorrect.

Quick and efficient. Clear guidance and helpful communication.

Usual easy booking experience and timely information.

Easy to order and return if needed. Quick delivery. Very pleased with the top. Lovely pattern.

Long lasting flowers and quick and accurate delivery.
I've never had a bad experience with them over several years and many deliveries.

Excellent, speedy service and a very pleased 5 year old boy! Good quality product that will keep his interest for ages. Thank you.

The promised collection did not materialise and had to be rebooked. At this time of year this is very frustrating as it meant we had to stay in all day on the first booked day and then the rebooked day. Disappointing.

Easy to use web-site with clear measuring guidance. Pleased with the blind, which came promptly. Would definitely order again.

Really quick delivery - less than 24 hours. Great item at a good price.

Quick delivery. Easy to use site.

Quick free delivery and good quality books that fitted the on-line description.
Thank you.