Disappointed in my product
Disappointed in my product, made a complaint and received another free of charge which I'm very grateful for however the replacement product was even more disappointing than the first. I have been an Emma Bridgewater customer for years and I do fear the quality of the products has deteriorated grateful in recent experiences.
Reply from Emma Bridgewater
Good Afternoon,
Thank you for taking the time to leave a review. We are very sorry to learn that you are disappointed by your recent experience.
We have passed your details on to our Customer Service department. A member of the team will be in touch with you shortly, to assist you further with this matter.
We do apologise for the disappointment that this has caused and hope to resolve this for you shortly.
Kind Regards,
Emma Bridgewater Team