Noise and olfactory pollution!
Was reasonably happy with the gym, even though the place has no windows upstairs and apparatus is pretty basic, but a few issues meant I cancelled my membership and signed up to a rival (snapfitness) today. One issue was the dreadful smell in the men's changing rooms. The open plan design and lack of extractor fans meant that when somebody used the toilet, the whole room would stink of faeces. Urgh. The other main issue, which was a killer for me was the classes and the noise level. Screaming instructors and music turned up to 11. It seems a handful of people in a class take over the entire gym. It ruined a number of workouts for me and I walked out after 10 minutes today. I had already raised these issues with the manager, who said he would talk to the instructors. No change. Enough.
Reply from PureGym UK