Zuralo Myshopify Reviews 

122
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, most reviewers were let down by their experience overall. Many customers reported that their ordered products, such as outdoor storage boxes, air conditioning units, and garden sheds, never arrived after payment was taken. People also found it impossible to contact the company, as phone numbers were inactive or did not connect, and emails went unanswered. Reviewers frequently mentioned that the website appeared realistic, but the payment process often showed different company names or locations, raising concerns about legitimacy. Many customers had to dispute charges with their banks to try and recover their money, as the company was perceived as not fulfilling orders after payment.

What people talk about most

Order

Customers express significant dissatisfaction with their orders, frequently reporting that items paid for,... See more

Payment

Consumers find payment to be a source of significant dissatisfaction, primarily due to issues where goods... See more

Product

Clients share negative opinions on product, with many reviewers reporting issues with non-receipt of items... See more

Website

Reviewers highlight significant dissatisfaction with the website, frequently expressing concerns about its... See more

Customer communications

Reviewers consistently express frustration with the inability to contact the company. Many report that phone... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Dodgy AF! Ordered outdoor storage box a month ago. No correspondence regarding my delivery. Tried contacting a few times to no avail. Email address appears to be some personal email and payment receip... See more

Rated 1 out of 5 stars

Definately a scam, furniture hasn't been received. Checked reviews and obviously panicked, disputed the payment on Barclays app 2 hours ago, took a while to find as payment wasn't to the company (... See more

Rated 1 out of 5 stars

Scam, scam, scam , paid for an air con unit, never arrived but money taken, should have read reviews first! Do not order anything from this site , phone number is inactive, no reply to e mails unabke... See more

Rated 1 out of 5 stars

You will order something, you'll pay for it, you'll get a confirmation email with an order number, BUT YOU WON'T GET THE ITEM!!! I wish I'd looked at the reviews before I ordered something ( the it... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(122)

122 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Thieving b***ards

Ordered a tool shed and surprise, no tool shed, no response to email and a phone number that is inactive. DO NOT BUY ANYTHING FROM THESE THIEVES. I’m now reporting them to the authorities

29 April 2026
Unprompted review
Rated 1 out of 5 stars

Item ordered was not delivered

Item ordered was not delivered. I was unable to contact Zuralo by phone or email. Obviously a scam and have started proceedings to recover my money via my bank. Do not order anything from this site.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Complete Scam.

Complete Scam.

Ordered an outdoor tool shed which I never received website just says being prepared for delivery.. No response to emails.
Do yourself a favour and don't order from here. Nothing but a con

14 April 2026
Unprompted review
Rated 1 out of 5 stars

This website is a scam

This website is a scam. Do not use. You will not receive your order. I was able to dispute my transaction with my bank and got a full refund (thank you HSBC).

27 April 2026
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM. Not even one star!

Can’t believe I was silly enough not to check here first. Complete scam. Taken my money and order still says processing after over a week. Not even dispatched. Never received anything. Phone number doesn’t work, cuts off, clearly doesn’t exist. Emails bounce back. Absolutely disgusting business. Money is being paid to a company in France called CR group that has nothing to do with ‘ZURALO’.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Similar to the previous reviews

Similar to the previous reviews. No reply to emails and the number cuts off straight away. Paid by credit card, so have filled out a dispute form and hopefully it gets sorted. Very annoyed as I'm normally really thorough with regards to legit sites etc. Do not purchase from this site.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

***SCAM AVOID**

SCAM - No response to emails. Telephone number doesnt work. Ive been refunded. Better luck next time Zuralo you piece of sh1t!

13 April 2026
Unprompted review
Rated 1 out of 5 stars

ZURALO IS A SCAM - AVOID

Placed and paid for an order, received a confirmation email, then nothing. Tried to contact them by phone and email, but no reply. The number given doesn't exist, and neither does the email address. They appear to have a way to track your order, but surprise surprise that doesn't work either

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Scam site

Product didn't arrive. Emails not answered. Payment went to somewhere in France.
Operate apparently from a domestic property in Edinburgh. Have reported to Trading Standards.

Do not touch - scammer!!!

11 April 2026
Unprompted review
Rated 1 out of 5 stars

SCAM Website

SCAM Website, do not part with your hard earned cash. Fortunately I paid with a credit card just in case, good job I did as after 3 weeks of waiting my order had still not even been despatched. They do not answer emails, the phone number drops dead as soon as you ring it and the chatbot just states that the order is awaiting fulfillment. Even the Chinese websites manage to get stuff out to me within 2 weeks. This websites payments go to a company called homeagen.

10 April 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look