Zuralo MyshopifyReviews 

122
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, most reviewers were let down by their experience overall. Many customers reported that their ordered products, such as outdoor storage boxes, air conditioning units, and garden sheds, never arrived after payment was taken. People also found it impossible to contact the company, as phone numbers were inactive or did not connect, and emails went unanswered. Reviewers frequently mentioned that the website appeared realistic, but the payment process often showed different company names or locations, raising concerns about legitimacy. Many customers had to dispute charges with their banks to try and recover their money, as the company was perceived as not fulfilling orders after payment.

What people talk about most

Order

Customers express significant dissatisfaction with their orders, frequently reporting that items paid for,... See more

Payment

Consumers find payment to be a source of significant dissatisfaction, primarily due to issues where goods... See more

Product

Clients share negative opinions on product, with many reviewers reporting issues with non-receipt of items... See more

Website

Reviewers highlight significant dissatisfaction with the website, frequently expressing concerns about its... See more

Customer communications

Reviewers consistently express frustration with the inability to contact the company. Many report that phone... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Dodgy AF! Ordered outdoor storage box a month ago. No correspondence regarding my delivery. Tried contacting a few times to no avail. Email address appears to be some personal email and payment receip... See more

Rated 1 out of 5 stars

Definately a scam, furniture hasn't been received. Checked reviews and obviously panicked, disputed the payment on Barclays app 2 hours ago, took a while to find as payment wasn't to the company (... See more

Rated 1 out of 5 stars

Scam, scam, scam , paid for an air con unit, never arrived but money taken, should have read reviews first! Do not order anything from this site , phone number is inactive, no reply to e mails unabke... See more

Rated 1 out of 5 stars

You will order something, you'll pay for it, you'll get a confirmation email with an order number, BUT YOU WON'T GET THE ITEM!!! I wish I'd looked at the reviews before I ordered something ( the it... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

122 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(122)

122 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM!!!

SCAM!!!! I was waiting for my vanity dressing table and when messaged about delivery date twice there was no response then I looked at reviews and realised it was a scam. I thought the price was too good to be true. So disappointing 😞 xxx

1 June 2026
Unprompted review
Rated 1 out of 5 stars

UPDATE on this SCAM Company

UPDATE on this SCAM Company: So I have already posted a negative review on here about these scambags-I too, am out if pocket roughly £200.00 and fighting to get my money back through my Credit card provider (who is being less than helpful even though I've invoked Section 75...unbelievable!!) Anyway, have reported them to Report Fraud and the report is being looked at. I implore you ALL on here to do the same as the more complaints Report Fraud get, the more weight it adds to the complaint for them to do something about these thieves! The site, Shopify, has a "Report a Merchant" form to also lay a complaint-you will need an open account to do this which is free-Google's complaint procedure is as useful as a "chocolate teapot"-got nowhere with them. Awaiting feedback from the ASA still. Suggest the more of us on here affected that vomplain to the necessary authorities, the more they are likely to do something. I'm even contemplating contacting Rip Off Britain and even MSE so as to get the warnings out there to protect future Consumers from becoming the next victims in this insidious shopping scam. Folks, there is strength in numbers...please help. I already have a Crime reference number for this for Report Fraud-quote this number if you want to help: RF26050260693C and this will link all complaints to the original about these scumbags!

22 May 2026
Unprompted review
Rated 1 out of 5 stars

It's a scam,froud

It's a scam,froud! Avoid this company. Very realistic and looking good home page but it a SCAM.They will never send you anything because they no exist.

26 April 2026
Unprompted review
Rated 1 out of 5 stars

Don't purchase from this place

Don't purchase from this place, I purchased a shed which never turned up and I lost all the money I paid for it! Phone number is a number that doesn't connect to anyone, chat bot doesn't work and email address does not reply, I usually always check reviews on sites I use first time, but this one time I overlooked it and it's the one time I've been scammed! They are robbing everyone and why this place is still coming up on a Google search is anyone's guess! These people need stopping now!!

7 June 2026
Unprompted review
Rated 1 out of 5 stars

Definately a scam

Definately a scam, furniture hasn't been received. Checked reviews and obviously panicked, disputed the payment on Barclays app 2 hours ago, took a while to find as payment wasn't to the company (was to a french bank).

confirmation of dispute arrived saying they have 30 days to respond..... but almost 15 mins later, money had been recovered by Barclays and was in my account........... that definately wouldn't happen if it was a genuine site

PLEASE AVOID and Myshopify should take action

5 June 2026
Unprompted review
Rated 1 out of 5 stars

WARNING ⚠️ PLEASE DO NOT BUY FROM THIS…

WARNING ⚠️ PLEASE DO NOT BUY FROM THIS COMPANY
Wish I had read the reviews before purchess took my money never sent out the item tryed to contact them email /live chat no response had to get my money back through the bank so please beaware also still trading and selling the air conditioning unit .

5 June 2026
Unprompted review
Rated 1 out of 5 stars

⚠️ AVOID ⚠️

⚠️ AVOID ⚠️
This is just a front for a cash grab. Nothing ever leaves pending after your payment. Phone numbers disconnected and emails don't get answered. If you have ordered claim your money back immediately as you will not get your order !!!

22 May 2026
Unprompted review
Rated 1 out of 5 stars

I wish I seen the comments before…

I wish I seen the comments before purchasing I ordered dressing table but unfortunately I haven’t received any thing.They are scammers no response for Email and phone calls 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

19 May 2026
Unprompted review
Rated 1 out of 5 stars

ZURALO IS A SCAM

Contact number is inactive, email address seems general and when you put a query through nobody responds,there is no way of tracking the order and there is no padlock on the website link. My order never came and it was quite expensive. I am very disappointed and I will always look for genuine websites from now on even if it means being extra and paranoid. They are undoubtedly, 100% a scam -FRAUD! WHEN YOU SEE ZURALO DO NOT ENTER THIS WEBSITE!

21 May 2026
Unprompted review

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