Zuralo MyshopifyReviews 

122
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, most reviewers were let down by their experience overall. Many customers reported that their ordered products, such as outdoor storage boxes, air conditioning units, and garden sheds, never arrived after payment was taken. People also found it impossible to contact the company, as phone numbers were inactive or did not connect, and emails went unanswered. Reviewers frequently mentioned that the website appeared realistic, but the payment process often showed different company names or locations, raising concerns about legitimacy. Many customers had to dispute charges with their banks to try and recover their money, as the company was perceived as not fulfilling orders after payment.

What people talk about most

Order

Customers express significant dissatisfaction with their orders, frequently reporting that items paid for,... See more

Payment

Consumers find payment to be a source of significant dissatisfaction, primarily due to issues where goods... See more

Product

Clients share negative opinions on product, with many reviewers reporting issues with non-receipt of items... See more

Website

Reviewers highlight significant dissatisfaction with the website, frequently expressing concerns about its... See more

Customer communications

Reviewers consistently express frustration with the inability to contact the company. Many report that phone... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Dodgy AF! Ordered outdoor storage box a month ago. No correspondence regarding my delivery. Tried contacting a few times to no avail. Email address appears to be some personal email and payment receip... See more

Rated 1 out of 5 stars

Definately a scam, furniture hasn't been received. Checked reviews and obviously panicked, disputed the payment on Barclays app 2 hours ago, took a while to find as payment wasn't to the company (... See more

Rated 1 out of 5 stars

Scam, scam, scam , paid for an air con unit, never arrived but money taken, should have read reviews first! Do not order anything from this site , phone number is inactive, no reply to e mails unabke... See more

Rated 1 out of 5 stars

You will order something, you'll pay for it, you'll get a confirmation email with an order number, BUT YOU WON'T GET THE ITEM!!! I wish I'd looked at the reviews before I ordered something ( the it... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

122 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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1.2

All reviews

(122)

122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered garden chairs scam

Ordered garden chairs, one email to state my order. Then no updates, bank says the firm who took my money (different name to the one on google) are a plumbing and heating company?!
Emails are unanswered and phone number is fake.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

Regret not checking Trustpilot reviews…

Regret not checking Trustpilot reviews and contact details before purchasing. THIS IS A FAKE BUSINESS. Orders taken but never shipped. Tracking details are false. Business email is hotmail, business phone number is a mobile, business address is residential. Contact is ignored. My advice don’t purchase anything from here and if you have already file a small claim to try and stop this fraud.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. Ordered a vanity unit which never arrived and the company name was not Zuralo on my bank statement but some construction company wish I looked at the online reviews before I ordered. DO NOT order from this company

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunately Im unable to rate in…

Unfortunately Im unable to rate in minus it would definitely be below zero... absolut scumbags ...have taken the money but no goods .. unreachable ...fake email and contact number ...DO NOT BUY ANYTHING!!!

29 April 2026
Unprompted review
Rated 1 out of 5 stars

ordered a keter box

ordered a keter box. Never arrived and paid £90. Did my research and found my money had been taken from a bank in France. Got money back through my bank who are now investigating them. Shame they cant get a proper job and stop robbing people of their hard earnt money. AVOID

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered an outside storage unit I0 days…

Ordered an outside storage unit I0 days ago. No response to emails on prospective shipping date or how long it would take to prepare an order for shipping. Site is a scam & would give it a Zero if I could. So, I will be raising a dispute with my Bank.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from Zurola scam site

Wish I seen these reviews before I ordered a garden shed. Total scam they don’t reply to emails and telephone number doesn’t work. why hasn’t this website been taken down. Paid via a credit card so hoping I will get my money back. Do not order from this site.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT order from this company

DO NOT order from this company. Ordered garden shed in April, still states preparing for delivery. Telephone number for customer services is inactive and have sent 4 emails with no reply. Complete scam

15 April 2026
Unprompted review
Rated 1 out of 5 stars

I would give less than one if I could .

I would give less than one if I could .
This company is utterly disgraceful , taking money with no intention of sending any goods. They do not answer messages of emails and the given phone contact number does not exist .
The address search brings up a residential house . The items listed are of high value , so I ADVISE , DO NOT DEAL WITH THIS COMPANY , they take your money but don’t deliver .

23 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAM - Do not order from this company

Garden tool shed ordered early-mid April but has not been delivered. I am unable to contact Zuralo by phone or email (phone number does not exist). Obviously a scam and have started proceedings to recover my money via my bank. Do not order anything from this site.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company . Bought a dresser off their website. Never turned up and impossible to get hold of them. Luckily I bought on my credit card so was protected. But avoid these fraudsters

23 March 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They do not have any products they just take money, Do not respond. Do not do any business with them as you will be ripped OFF.

12 April 2026
Unprompted review

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