Zoomalia  Reviews 29,475

Really good service, very fast delivery (next day) professional, good product.

Customer service is great, very quick response when i contacted them because of delivery by chronopost, so now i choose to have relay point dizy which is closer and convenient but not definitely and unfortunately home delivery because cant really trust stupid chronopost

Placed an order, never received it. There has been no response from Zoomalia, other than someone from their so-called customer service telling me off for sending too many (2) messages about my missing order. Nice. Absolutely terrible customer service - avoid !!

Waiting now 4 weeks for a delivery. Still haven’t heard anything. They don’t respond to anything. I have paid almost 200 euros. Dpd won’t show up and made already 6 appointments. Zoomalia is not doing anything. I am starting to take legal steps now and refund the money through my credit card. DO NOT ORDER HERE!!

Excellent. Prices were good and the delivery was very quick. Packaging was very sturdy. Will use them again.

placed an order on June 11.
Today, July 6, still not received anything. I have mailed Zoomalia customer support several times, but no reaction.
Very frustrating!!!!!

Très belle surface plane belle finition mes oiseaux adorent

Still waiting for my delivery. Paid extra for next day delivery and it still has not arrived. I would avoid this site. Customer service is terrible

3rd time almost in a row where delivery is not happening in lieu and place. Zoomalia is using
DPD who is completely incompetent at getting your parcel delivered on the date agreed up.
Despite complaints to zoomalia, no improvement is forthcoming and compensation provided.

Package arrived on time . Pleased with the quality and delivery time . Will use again .
Looking for BIO croquettes for cheins

I purchased expedited, guaranteed shipping for my dogs specialty food. The delivery is now a week late, and Zoomalia refuse to respond to customer service requests for a refund of the €10 shipping. Do not use this company!

Fast delivery with dpd. Good quality of products and cheaper than in shop. My dog really likes Taste of the wild and
Acana. I'm Happy with the gifts stickers magnetos for the fridge.

Top pâtees, les minous adorent ! Super ingrédients, hyper saints :)

The products that I ordered never arrived. Apparently, the delivery service erroneously sent it back to the sender. OK, that can happen, but what is not acceptable is that Zoomalia then doesn't seem to make an attempt to send a new package or to refund my money and aren't replying to my message about that. Very unprofessional.

I’m waiting for the food for my dog more than a month!!! The delivery is awful. My dog suffers from pancreatitis now because of the delays. I ordered the food in advance, but didn’t expect it to be more than 6 weeks! 🤬 HIGHLY DO NOT RECOMMEND. They know about the problem and for 2 weeks no change

The delivery was on it's way and was postponed by the delivery company, DPD. I had stayed in to receive it! Finally delivered late and when I was absent anyway!
The dog jumpers were way too small for both my dogs, so totally useless. The Medium would fit a very small Chihauhau not my small Cockerpoo. Only reached his waist. The large was a a small size, so would not fit my Collie. VERY disappointing and a waste of time!

We have used this company a few times but NO LONGER - last order a bag of cat litter was damaged upon receipt and they never compensated for this. Now a full order has not been delivered as their transport company sent it to wrong place - and this company will not offer any kind of help or refund.

Order was number: NO2223606710 - Person who responded from Zoomalia was Nicolas !

All is fine: the order has been delivered fast and correctly , cat toilet litter is not the first time I buy it (premium quality : economical and no smell at all), and my kitten adored the gift toys!

on trouve facilement ce que l'on cherche.