Animalis Reviews 1,746

TrustScore 4 out of 5

3.8

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Company details

  1. Pet Store
  2. Animal Feed Store
  3. Pet Supply Store

Written by the company

L’animalerie Animalis vous propose une large gamme d’accessoires et de produits dédiés au bien-être de vos animaux de compagnie. Retrouvez nos produits en ligne ou dans nos magasins et trouvez tout ce dont vous avez besoin pour votre chien, votre chat ou votre rongeur !


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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Rated 1 out of 5 stars

Uses GLS who are awful

Uses GLS who are awful. Paid for home delivery yet 12kg package delivered to Relais. Animalis said nothing tjey can do, go get it. Its nearly 1km and I don't currently have a car. Clearly they don't care.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Animalis.com bad service

I strongly advise against using Animalis.com. Extremely poor service. They tried to cancel my order because they couldn't find find the right sized box to pack it. They are supposed to send the product within 3 working days, it's been 5 full working days and product still has not been sent. And they do not care.

28 March 2025
Unprompted review
Rated 1 out of 5 stars

Truly dreadful

Despite promising dispatch within 72 hours, one week later the item, which was needed urgently, hasn’t arrived and it looks like it will be another 5 days. Customer service doesn’t respond. Never again. Stay away from this company.

14 September 2024
Unprompted review
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