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Company details
Written by the company
L’animalerie Animalis vous propose une large gamme d’accessoires et de produits dédiés au bien-être de vos animaux de compagnie. Retrouvez nos produits en ligne ou dans nos magasins et trouvez tout ce dont vous avez besoin pour votre chien, votre chat ou votre rongeur !
Contact info
20 Place des Vins de France, 75012, Paris, France
- 0169914070
- contact@animalis.com
- animalis.com
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Fast dispatch and delivery
Fast dispatch and delivery, the driver was super he bought my parcel right into my kitchen as it was extremely heavy he was mega.
Uses GLS who are awful
Uses GLS who are awful. Paid for home delivery yet 12kg package delivered to Relais. Animalis said nothing tjey can do, go get it. Its nearly 1km and I don't currently have a car. Clearly they don't care.
Avoid Animalis.com bad service
I strongly advise against using Animalis.com. Extremely poor service. They tried to cancel my order because they couldn't find find the right sized box to pack it. They are supposed to send the product within 3 working days, it's been 5 full working days and product still has not been sent. And they do not care.
Truly dreadful
Despite promising dispatch within 72 hours, one week later the item, which was needed urgently, hasn’t arrived and it looks like it will be another 5 days. Customer service doesn’t respond. Never again. Stay away from this company.
Terrible slow service
Terrible slow service.
Ordered may 2 nd. Still not with carrier for delivery
No communication. Never again
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