YuMOVE Reviews 

85,591
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 12,542 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably effective joint care supplements and reliable subscription services that ensure timely monthly deliveries without hassle. Many devoted pet owners frequently note incredible improvements in their animals' daily mobility, energy levels, and overall quality of life after starting these treatments. Some reviewers were not happy with certain new product formulations, noting that alternative flavors or bites caused pets to refuse eating them entirely. Furthermore, a few consumers experienced occasional delivery delays, missing items, or temporary product stock shortages that temporarily interrupted their regular monthly subscription schedules.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting significant improvements in their pets'... See more

Delivery service

Consumers find the delivery service to be consistently prompt and reliable. Reviewers frequently highlight... See more

Service

Clients share positive opinions on service, highlighting efficient and reliable experiences across the board.... See more

Quality

Customers consistently note positive experiences with quality, highlighting how effectively the products... See more

Order

Customers report widespread satisfaction regarding the ease of placing an order and the prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing knowledgeable caring people. Very quick to respond in a compassionate manner. Fabulous product Yu Move Plus which has been unbelievable for my 13 year old border collie named Spot. It has... See more

Rated 5 out of 5 stars

We were advised to give our dog joint supplements by the vet due to arthritis, she rarely has a weakness in her back legs now. She loves taking them too and thinks they are a treat. We have them on... See more

Rated 5 out of 5 stars

Great subscription prices, which can be paused and cancelled easily. Good range of products. A helpful questionnaire to figure out which Yumove product is useful. Deliveries are always on time, and y... See more

Rated 5 out of 5 stars

Hi You Move, Your service is great and I like the ability to make a regular order at a discount. However you have changed the ingredients of Senior dog multi Vitamins and our west highland terrier -... See more



Company details

  1. Pet Store
  2. Pet Supply Store
  3. Vitamin and Supplements Store

Written by the company

The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

86K reviews

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4.7

All reviews

(85,591)

12,094 reviews in the last 12 months

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Rated 5 out of 5 stars

WOW PRODUCT & PEOPLE

Amazing knowledgeable caring people.
Very quick to respond in a compassionate manner.
Fabulous product Yu Move Plus which has been unbelievable for my 13 year old border collie named Spot. It has given his movement back. He takes his tablets like 'sweaties' and loves them.
Super price and trouble free subscription.

Thank you for all your help, advice, care, compassion and for your fabulous product.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great company, fantastic product and customer service. Thank you to Duncan who was prompt and professional when sorting out a delivery issue.

6 August 2026
Unprompted review
Rated 2 out of 5 stars

YuMove Joint Support bites for cats.

I have been feeding my cat YuMove for several months, sprinkled on her wet food and she happily ate it. Tried her with the new Joint Support Bites and won’t eat them which is very disappointing. Especially as they are quite expensive. Won’t be buying them again.

8 August 2026
Unprompted review
YuMOVE logo

Reply from YuMOVE

Hi Sarah,

Thank you for sharing your feedback with us. We’re sorry to hear that your cat hasn’t taken to our new Joint Support Bites, especially after being happy with YuMOVE sprinkled on her wet food.

We completely understand how disappointing this is, particularly when you’ve invested in the product. Cats can be very particular about new tastes and textures, so we appreciate that the bites may not suit every cat.

We’re pleased to hear that she has been happily enjoying YuMOVE in her food and hope you’re able to continue with the format she prefers.

Thank you again for taking the time to share your experience with us.

Rated 4 out of 5 stars

Consistency

Consistency

17 May 2026
YuMOVE logo

Reply from YuMOVE

Hi John,

Thank you for taking the time to share your feedback. We’re pleased to hear that you’ve experienced consistency with our products and service.

We really appreciate your support and hope to continue providing you with a reliable experience.

Rated 5 out of 5 stars

Huge difference in our dog's life!

The yumove products have totally made a difference in our dog's mobility and quality of life. He is an 11 year old German shepherd dog and the YuMove joints products have helped him gain back some movement and bounce!

10 April 2026
Rated 5 out of 5 stars

Dolly is a 10 year old cockerpoo with…

Dolly is a 10 year old cockerpoo with loads of energy. She’s extremely mobile and fit for her age. She’s been taking Youmove tablets for the past four years and I feel they have done more than “it says on the tin” with regards to joint support. My previous pup also took them he was nearly 19 when he passed, although he had slowed down a lot didn’t appear to have any joint stiffness or pain. Start as early as you can!!!

20 July 2026
Rated 4 out of 5 stars

Delivery on time

Its delivered every month with out delay. Only downside is a email sent to them hasn’t been answered.( the cancellation of delivery next month)

24 July 2026
YuMOVE logo

Reply from YuMOVE

Hi Barry,

Thank you for your review and for your kind feedback about our reliable monthly deliveries. We’re pleased to hear your orders have been arriving without delay.

We’re sorry to hear that your email regarding cancelling your next delivery hasn’t been answered. We understand how frustrating this must be, and this certainly isn’t the level of service we aim to provide.

If you still need assistance with your cancellation, please reach out to our Customer Care Team, who will be happy to look into this for you.

Thank you again for bringing this to our attention, and we apologise for the inconvenience caused.

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