Subscriptions are made easy, you can tailor your dogs profile to get products suited for them, I also like the fact that you can get points back to use as money off! I will definitely be carrying this... See more
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Company details
Written by the company
The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.
Contact info
Unit 6, The Quad, Butterfield Business Park, , LU2 8EU, Hertfordshire, United Kingdom
- 01462 416866
- hello@yumove.com
- yumove.co.uk
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Order didn’t arrive
When my order failed to arrive I emailed YuMOVE to let them know (it was Royal Mails fault as it had been stuck at one of their sorting offices for 10 days - I’m presuming lost!) Literally the next morning, Viwe (customer service representative) had replied to my email and another one had already been dispatched! Fantastic customer service, very pleased.
Great product
Great product. My dog has elbow dysplasia and used to limp. We use YuMOVE along with Physio and she is now able to run, and come on long walks.
Always arrives on time with the subscription
Easy to set up subscription order
Proper customer service!
Great customer service from a real person, not a chatbot, that understood my issue and resolve it quickly. The experience was quick, painless and I was happy with the outcome.
Prompt delivery as usual
Prompt delivery as usual, amazing product really helps my 12 year old King Charles move a little easier .
Effortless service
Effortless service, kept updated at all levels of dispatch!! Opinions to alter your order
A sound dog
Mu 11 YO Collie has been on this for over two years. She was inrermittently lame after excercise.After two months she was sound,and has been ever since.
An amazing product.
I have two dogs on YuMOVE and although…
I have two dogs on YuMOVE and although it can feel a bit expensive, it genuinely works — and to be fair, there are often promo codes and regular offers that help with the cost.
I’ve seen a real improvement in my 9‑year‑old Boston Terrier’s mobility. She absolutely loves chasing her ball, and she’s noticeably less stiff after exercise now. Her coat has also become silky and shiny, which you can actually see and feel.
Overall, I’m really pleased with the results. It’s made a positive difference to her comfort and energy, so it’s worth it for us.
I placed an order which unfortunately…
I placed an order which unfortunately didn't arrive.
I contacted Customer Services regarding this issue and Viwe was absolutely brilliant.
They sent another order out for myself which was tracked and Viwe also stated that if the first order turned up that I could also keep this order as a gesture of Goodwill.
I have been using YuMOVE for many years now and I couldn't recommend them enough.
I don’t have to think about renewal
I don’t have to think about renewal, it happens every month at just the right time. Thank you.
Great Product for my senior Labrador
Great Product for my senior Labrador. The service is efficient, easy to use, allowing the customer to be flexible with ordering how much or how little they need from month to month depending on their dogs needs.
Yumove always arrives on time
Yumove always arrives on time, should I cancel 1 month it’s no problem!!
Quick delivery…
I have a subscription and I'm always informed when to expect my next delivery. I'm extremely happy with the service I receive
Excellent service
Excellent service. Always kept fully up to date on orders and when my stock is low and delivery is always quick
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