YuMOVE Reviews 

85,585
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 12,542 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably effective joint care supplements and reliable subscription services that ensure timely monthly deliveries without hassle. Many devoted pet owners frequently note incredible improvements in their animals' daily mobility, energy levels, and overall quality of life after starting these treatments. Some reviewers were not happy with certain new product formulations, noting that alternative flavors or bites caused pets to refuse eating them entirely. Furthermore, a few consumers experienced occasional delivery delays, missing items, or temporary product stock shortages that temporarily interrupted their regular monthly subscription schedules.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting significant improvements in their pets'... See more

Delivery service

Consumers find the delivery service to be consistently prompt and reliable. Reviewers frequently highlight... See more

Service

Clients share positive opinions on service, highlighting efficient and reliable experiences across the board.... See more

Quality

Customers consistently note positive experiences with quality, highlighting how effectively the products... See more

Order

Customers report widespread satisfaction regarding the ease of placing an order and the prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing knowledgeable caring people. Very quick to respond in a compassionate manner. Fabulous product Yu Move Plus which has been unbelievable for my 13 year old border collie named Spot. It has... See more

Rated 5 out of 5 stars

We were advised to give our dog joint supplements by the vet due to arthritis, she rarely has a weakness in her back legs now. She loves taking them too and thinks they are a treat. We have them on... See more

Rated 5 out of 5 stars

Great subscription prices, which can be paused and cancelled easily. Good range of products. A helpful questionnaire to figure out which Yumove product is useful. Deliveries are always on time, and y... See more

Rated 5 out of 5 stars

Hi You Move, Your service is great and I like the ability to make a regular order at a discount. However you have changed the ingredients of Senior dog multi Vitamins and our west highland terrier -... See more



Company details

  1. Pet Store
  2. Pet Supply Store
  3. Vitamin and Supplements Store

Written by the company

The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

86K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.7

All reviews

(85,585)

12,064 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful company

Fantastic products.. bought a few for my old cat now. He has passed i let them know why i was stopping my subscription, and I got a lovely letter and and some forget me not seeds from them. How lovely us that! Thank you so very much x ❤️

22 May 2026
Rated 5 out of 5 stars

Great product for my ageing Welsh…

Great product for my ageing Welsh Border Collie really did work. When he passed and I cancelled my subscription they sent a condolence card and a packet of Forget me Not flower seeds, a fantastic thought it was truly appreciated.

11 June 2026
Rated 4 out of 5 stars

They help my elderly cat and arrive in…

They help my elderly cat and arrive in plenty of time.

21 May 2026
YuMOVE logo

Reply from YuMOVE

Hi Michele, 

Thank you for such a lovely review! 💚

We’re delighted to hear that our product is helping your elderly cat and that your orders are arriving in plenty of time. 

Thank you for choosing YuMOVE and for sharing your experience with us.

Kind Regards, 
Jess
YuMOVE Customer Care Team

Rated 5 out of 5 stars

Excellent company

Great subscription prices, which can be paused and cancelled easily. Good range of products. A helpful questionnaire to figure out which Yumove product is useful. Deliveries are always on time, and you are notified in advance so you have time to pause it if needed.
Something I didn't expect! Was that I recently lost my husky, and after cancelling my subscription they sent me a card with forget me nots to plant ❤️ which set me off, but I thought was a really lovely gesture. Thank you.

27 May 2026
Rated 5 out of 5 stars

WOW PRODUCT & PEOPLE

Amazing knowledgeable caring people.
Very quick to respond in a compassionate manner.
Fabulous product Yu Move Plus which has been unbelievable for my 13 year old border collie named Spot. It has given his movement back. He takes his tablets like 'sweaties' and loves them.
Super price and trouble free subscription.

Thank you for all your help, advice, care, compassion and for your fabulous product.

30 April 2026
Unprompted review

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