My YC9465 weather station stopped showing temp/humidity but other readings were OK. I changed the batteries even though the previous batteries had only been in for 2 months. The weather station stil... See more
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Just love our new weather station, had to be patient with instructions but got almost there. There was a problem, my fault, but contacted Youshiko by email and got a very quick response and problem so... See more
Bought a weather station just before Christmas and great service from customer services when the outside sensor would not sync to the base station. Gave advice firstly by email on how to re-boot sens... See more
Bought two Youshiko clocks and both are defective. The analogue radio controlled clock has three hands and none of them line up with the dial. It the 12 o'clock mark, all three hands point in slightly... See more
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Replied to 80% of negative reviews
Typically replies within 1 month
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CY9470 Weather station
Recently purchased the CY9470 WEATHER station from Amazon.uk. had a question for OEM customer service and received a great answer next day via email
Brilliant and prompt after service
Surprised to find a company that still offers good service and not just take your money, we have had a weather station from them for a number of years and a month ago it packed up, I contacted customer services just to see if there was anything we could try before buying again and got great advice and the old unit now works again.
Brilliant and prompt service.
Perfect in every way!
I purchased a Youshiko weather station from
Amazon and on arrival, both hubby and I were unable to pull the stand out at the back. We were afraid to force it in case it broke. I messaged the company on Saturday at 9.02am not expecting to hear anything until Monday. To my surprise a very helpful man (sorry didn’t get his name) phoned back at 9.13am and after explaining my problem to him, told me that as it is a new product, the stand would be a little stiff and just to push it hard which I did and voila - perfect. Extremely pleased with the weather station and the Customer Service. I can’t recommend this company highly enough. Well done Youshiko and many thanks.
Great customer service
Great customer service. A part was missing from my order, I messaged the company and the part was received 2 days later.
Excellent customer service
Had a problem with the weather station outdoor sensor, I emailed Youshiko and they checked it hadn't been left out in the rain or direct sun then asked that I return it. A few days later a new replacement arrived and is working fine, very good customer service (brilliant weather station too)
Had a small problem with our weather…
Had a small problem with our weather station internal display. One mail to Youshiko UK and one mail back giving clear precise instructions on how to fix the problem and Bingo it worked! Excellent customer service!
Thermometer Hygrometer with Touch Buttons…
I ordered a thermometer hygrometer with touch buttons, after unpacking the item i saw scratches on the screen, I contacted Youshiko who promptly replied. They informed me that there was a thin plastic film over the screen, I checked and removed the thin film which resolved the problem. Extremely happy with my purchase
Contacted Youshiko uk regarding outdoor…
Contacted Youshiko uk regarding outdoor sensor not working after i had inserted new batteries .
After a couple of prompt replies i had the sensor up and running again after being sent the easy resetting instructions from Youshiko ,very happy with customer service thank you .
Good Suport!
Good Suport!
- Clock wouldn't set
- Sent advice (battery out for a few minutes, reinsert, put near window, wait overnight....and set!)
Good support
I had one or two questions regarding a weather station I had purchased. The customer support provided was really good.
They replied to my messages within hours and were very helpful.
This is the second weatherstation I have bought from them. The first one is still going strong. I got another because I wanted more features.
After Sales Service
The outdoor sensor on my weather station developed a fault after 3 months. I corresponded with the company and they suggested some tests which I could run to fix the problem. The tests did not help and so I returned the sensor to them. A new one was dispatched by return and arrived safely. Once again I now know how cold it is outside!
Quality made goods
Have bought projecting clock and weather station from this company. I must say I’m absolutely delighted by the quality of both items, beautiful full colour screens.Very quick connection to sensors seem quite accurate at the moment. Can’t say much about the technical quality yet as haven’t had that long but I found it really easy to set up. Had a slight glitch with the clock projection. Emailed youshiko and had a replacement sent by return post, no questions asked. Big advantage having a UK based company.In conclusion at the moment I absolutely recommend YOUSHIKO.😁
Quick response to rectify my issue
Emailed the support team regarding our weather vane not working. Responded very promptly with clear guidance as to how to fix it & it worked! Great customer service.
I recently perched a Youshiko Model
I recently perched a Youshiko Model: YC9387(W) Wi-Fi weather station. During the set up I experienced some difficulty in connecting to my Wi-Fi system. An Email to customer service resulted in an almost instant telephone call guiding me through the process. This response was followed up by latter Email to check all was well. Very pleased with the weather station and the excellent customer service. Can fully reccomend this company.
Rapid response to email query regarding…
Rapid response to email query regarding weather station, very helpful. Immediate replacement of faulty item under guarantee.
Very helpful and quick response
Very helpful and quick response which solved the problem,
Instant response for help
Instant response for help! what could be better?
Great Customer Service
I ordered a new transmitter and somehow managed to put the wrong delivery address on the order. I contacted Youshiko and they came back to me very quickly to tell me the address had been changed. I took delivery of the transmitter today and it's working well. I would highly recommend this company.
Connection issues
had connection issues between iphone and display. sent a note to youshiko. got a response and a follow-up within 3-4 hrs (time difference as well). super service, great turnaround. working perfect now (my fault)
Very pleased with super speedy and…
Very pleased with super speedy and helpful customer service following a technical enquiry about my weather station. Problem solved within 24 hours so thank you Youshiko service team
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