Your Heart Scan Ltd Reviews 

614
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff and physiotherapists for being extremely professional, knowledgeable, and welcoming during every appointment. People consistently note that practitioners take the time to explain diagnostic procedures clearly in simple terms and put patients completely at ease. Consumers also highlight the remarkably seamless booking process, which frequently allows individuals to secure prompt next-day appointments when worried. Visitors appreciate the relaxing clinical environment and the rapid delivery of test results that successfully provide invaluable peace of mind. Reviewers emphasize that this service offers a wonderful alternative to lengthy public healthcare waiting lists.

What people talk about most

Staff

Customers had positive experiences with staff, frequently noting that the team is incredibly friendly,... See more

Service

Users describe positive interactions with service, highlighting the quick appointment scheduling and prompt... See more

User experience

People report positive experiences with user experience, highlighting how straightforward the process is and... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers consistently feel supported,... See more

Booking process

Reviewers highlight positive aspects of booking process, describing it as quick, easy, and seamless with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is an absolute life saver , I rang and booked my appointment, attended and got my results in 4 days, without this scan I wouldn’t av know that my high blood pressure was effectively ups... See more

Rated 5 out of 5 stars

I rang for an appointment to be seen within 24 hours. The ecg was carried out very professionally at the centre within Branson golf club complex which is very easy for me to attend. I had the result... See more

Rated 5 out of 5 stars

Cannot praise Your Heart Scan enough! Everyone was so helpful and friendly from booking the appointment to attending on the day of my Son's Ecogradigram. Riann was so professional,calm and friendly. R... See more

Rated 5 out of 5 stars

Went there for a general check, as I'm getting a bit older now and the NHS really only seem to want check you after you've had an event of some sort. Very professional and knowledgable people, had a E... See more


Company details

  1. Cardiologist
  2. also in
  3. Health Consultant

Written by the company

Your Heart Scan Ltd is a private heart scanning service operating from a beautiful location, with state-of-the-art facilities in Staffordshire. With highly experienced staff, an impressive portfolio of services and state-of-the-art equipment we support Private, GP, Consultant or Private Healthcare referrals as well as supporting Aviation, Automotive and Private Companies. You can book online, with no GP referral required. We are open 6-days a week for your convenience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

614 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(614)

167 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Service and Truly Exceptional Care ⭐⭐⭐⭐⭐


Highly Recommended 🌟🌟🌟🌟🌟

I had an echocardiogram today with my wife at Your Heart Scan, and I honestly cannot praise the service highly enough.

From start to finish, the experience was excellent. Everyone was punctual, professional, polite and extremely knowledgeable. We felt comfortable and well cared for throughout the whole experience.

A very special thank you to cardiologist Mr Riaan Nieuwoudt. He was absolutely wonderful — highly professional, knowledgeable, kind and reassuring. He made us feel that we were in the best possible hands.

I would also like to say a huge thank you to Nyree Petitjean for her kindness, professionalism and excellent care. She was absolutely wonderful and helped make the whole experience so positive.

The service was truly outstanding and at the highest level. I would highly, highly recommend Your Heart Scan to anyone looking for a professional, caring and trustworthy service.

Thank you so much to the whole team, and especially to Mr Riaan Nieuwoudt and Nyree Petitjean, for such a wonderful experience! ⭐⭐⭐⭐⭐

Darius & Magdalena

20 August 2026
Unprompted review
Rated 5 out of 5 stars

My daughter researched and thankfully…

My daughter researched and thankfully found this wonderful company. We attended yesterday (17th August) in order for me to undergo an Echocardiogram. We were welcomed and then taken into the treatment room by Riaan. Before and throughout the procedure Riaan advised me of what was taking place and that I would hear some weird sounds. He was very professional and although he could not discuss the results fully he put my mind at rest that my heart was healthy and I would be able to go through an operation requiring general anaesthetic (cubital tunnel).

I cannot give enough praise to Riaan and his colleagues for the professional service they provide. I thank God that my daughter booked them for the Echocardiogram.

I would certainly recommend to anyone who needs investigations - put your mind at rest and book an appointment.

Angela Lister

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, very friendly staff.I was well looked after and she even explained things about my heart as the scan was taking place, highly recommended

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Life Saver

I chose to book the scan purely as an MOT as a couple of my friends had recently suffered with heart problems and being of a similar age I thought it wise to get checked out too. On arrival I was greeted by Claire. I explained to her why I was there, explained that I was probably wasting her time, said I’d had the odd palpitation, but was also in the gym 5 times a week and said I thought I was in ‘rude health’. Claire reassured me of the scan I was going to have and told me to relax and let her take a look. I lay there for 45 minutes as she carefully scanned my chest. At the end of the scan I turned to Claire and asked ‘is everything ok’? Her reply was you have a slight problem Matt, but nothing to worry about and as this can all be fixed. She explained to me what needed to be done and explained the pathway I should be on. Fast forward 4 months. I’m now 4 weeks post open heart surgery at Glenfield Hospital where they have replaced my aortic valve, aorta and repaired my aortic arch. This silent killer would have never have been detected without the care, expertise and professionalism of Claire and her team. Claire you literally saved my life and I will never be able to repay you! I would implore everyone irrespective if male/female, age, non smoker/smoker, gym bunny or not to get tested asap. Having been in ICU for 3 days and then on a ward for a further 5 days, I know, I’ve witnessed it with my own eyes, patients ranging in age from their early 20’s to octogenarians!! Claire you are my guardian angel. I will always be eternally grateful. Matt Morgan x

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Would really recommend your heart scan

Would really recommend your heart scan. From the minute I made an enquiry regarding a heart scan through to receiving the results I felt well informed and reassured. All staff were friendly and informative and made me feel at ease. Got an appointment within a couple of days to fit around my work, received results at the appointment and the full report/ results the next day. Will definitely book again when required and would recommend to anyone who requires this service.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

From reception to the scan itself

From reception to the scan itself, everyone was very friendly and professional. The scan was straightforward and Claire certainly knows what she's talking about and this gave me confidence that having the scan was worthwhile for piece of mind. I'll have it done every couple of years from now on. Thankyou.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Are you worried about your heart…?

If you’re worried about your heart health, I’d 100% recommend Your Heart Scan Ltd (YHS). It is confusing that there’s many heart scan/diagnostic companies out there but none will be as good as YHS. If you’re not sure about YHS, let me share my experience…from arrival (the young lady welcoming me was lovely…very warm and friendly), through to my scan and discussing findings (Claire was super professional and quickly made me feel at ease) was top class. There was no waiting, I was given simple explanations and was provided good, attentive care. My report will arrive in a few days. This was a high quality, rapid service and it gave me informed insight into my heart health which empowers me about how I manage my health and my life.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

I went for an ECG and echocardiogram…

I went for an ECG and echocardiogram today because I’d been getting some discomfort in my chest and as heart disease is in my family, I was worried and didn’t want to wait months for an NHS appointment. Making the appointment was easy; there was a good range of dates and times to choose from. I could even have gone on the day of booking if I’d wanted to. Claire made me feel completely at ease. The procedures were quick and she gave me a verbal summary there and then to put my mind at rest. I’m waiting for my written report which I’m assured will be emailed within 4 days of the appointment. Even though my results showed no cause for concern, I will definitely go back in a couple of years just to check that, hopefully, nothing has changed. I highly recommend Your Heart Scan in Branston. It's easy to find, massive car park.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Warm welcome at reception and Claire, my physiologist, made me feel completely at ease and answered all my questions. My results were discussed there and then and I left feeling assured that there were no problems with my heart and it was normal for someone my age (nearly 65) who has suffered with high blood pressure for the last 10 years.
Would highly recommend, not cheap but has put my mind at rest.
The surroundings are lovely, based at a golf club, and parking is free and easy ... plenty of spaces. You can enjoy a drink (alcoholic or otherwise) afterwards overlooking the golf course.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

First Class !

Having booked in for a Carotid artery ultrasound scan,
I arrived a little early, but shown to the coffee shop by the delightful Nyree & after a few minutes was shown through to the scanning area to be seen by Riaan.
He was thoroughly professional & after the procedure we chatted about the results, which were happily normal.
First class & would thoroughly recommend.

10 June 2026
Unprompted review
Rated 1 out of 5 stars

Slow delivery, bright flashing lights on device scream I HAVE A HEALTH PROBLEM

False advertising. Does not make clear that the device has a constant bright flashing LED light clearly visible through clothes, obviously indicating you have a health problem. I won’t even bother to try it, so that’s money down the drain. Took well over a week to arrive as they insisted on trying to phone to arrange delivery during work hours (presumably because I have palpitations I must be unemployed).

2 June 2026
Your Heart Scan Ltd logo

Reply from Your Heart Scan Ltd

Thank you for taking the time to leave a review. We are sorry to hear that you were dissatisfied with your experience.

As part of our dispatch process, we verify delivery details before sending our ECG monitors. These are medical-grade devices with a significant value, and unfortunately we have experienced situations where incorrect addresses have been entered during ordering. To ensure patient safety and successful delivery, we may need to confirm address details before dispatching.

We understand that many of our customers work during the day and may not always be available to answer calls. For this reason, we attempted to contact you by telephone and left a voicemail, and we also sent an email so that you could respond in the most convenient way.

Regarding the flashing light on the monitor, this feature is intentional. Following feedback from many patients who were concerned that devices without visible indicators might not be recording, we moved to monitors with a recording light to provide reassurance that the device is functioning correctly. The light does not affect the quality of the recording.

We appreciate your feedback, as it helps us continually review and improve our service. Your Heart Scan.

Rated 5 out of 5 stars

Great service

I recently had a heart scan with Your Heart Scan and was extremely impressed with the whole experience from start to finish.
Mr Riaan Nieuwoudt was professional, welcoming, and friendly throughout the appointment. He immediately put me at ease, took the time to explain everything clearly, and answered all of my questions in a reassuring and knowledgeable manner. The scan itself was carried out efficiently and professionally, but without ever feeling rushed.
As someone who had never had a heart health assessment before, the experience gave me valuable peace of mind and a much better understanding of my cardiovascular health. What I particularly appreciated was that Riaan not only explained the findings clearly but also highlighted any areas of concern and provided practical advice on steps I could take to improve and maintain my heart health going forward.
I would highly recommend Your Heart Scan to anyone considering a preventative heart health check. Excellent service, excellent communication, expert advice, and a genuinely positive experience.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Same day Echocardiogram appointment. Riaan was an absolute legend, extremely professional and experienced.

Called Your Heart Scan at around 11am and got a Echocardiogram appointment the same day at 2pm. Riaan was an absolute legend, extremely professional and experienced. Fantastic service all-round. Compared to visiting a GP or A&E, the whole experience is different class from Your Heart Scan, and in my opinion well worth the investment. Well done guys, brilliant! 5*

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Went today to see Nicky Palin I was a…

Went today to see Nicky Palin I was a bit nervous and Nicky and the staff there made me feel at ease they explained everything they was going to do to me they was so very helpful. If anyone wants to go there for test I fully recommend them 👍

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service …

I recently self referred to Your Heart Scan mainly for peace of mind. The clinic is set in the beautiful surroundings of Branston Golf club. Right from the outset I was made to feel welcome and at ease and my results arrived 2 days later! I would definitely be recommending this team to friends and family.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

What a brilliant service this is.

What a brilliant service this is.
I had an NHS test result detailing problems with my aortic valve.
The current wait time in my area for a NHS appointment is 53 weeks and that is for consultation not even tests and result.
Apart from the initial concern about what it all meany. Was I going to have a heart attack any second etc, could I fly as I had 2 holidays booked. Would I be able to get travel insurance etc.
I found Your Heart Scan via Google and was very impressed by what I read. I rang and spoke to a gentleman who was very helpful and clarified every thing for me.
I was amazed that I could have had an appointment that day, unbelievable.
I booked for a few days later and choose Saturday as more convenient and hopefully less traffic as I had a 3 hour journey.
The venue was easy to find, I arrived an hour early. The Golf club was open and I was warmly welcomed by the Golf receptionist and allowed to use the facilities, offered a seat in the lounge area and asked if I would like a tea/coffee.
They took my name and said they would advise The Your Heart scan people when they got there.
I was rung and called into my appointment 15 minutes early which was great as I still had my 3 hour journey home.
I was very lucky to see Daleen who was so lovely, warm and friendly.
Daleen put me totally at ease and went about her business explaining everything to me as we went along.
Approx 30 minutes and that was it all done.
Daleen was then very informative in showing and explaining my results and pictures of the Heart on Google. She also happily answered all my immediate questions.
I was so happy my concerns and questions were answered so quick and I was able to start planning and living again.
I would highly recommend Your Heart Scan and Daleen.
Thank you so much.
So glad I found you on Google.
Certainly worth every penny.

25 April 2026
Unprompted review

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