Your Heart Scan Ltd Reviews 

609
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff for their exceptional professionalism, welcoming attitude, and comforting ability to put patients completely at ease during sensitive procedures. Many people deeply appreciate the thorough, clear explanations provided throughout the appointments, which successfully help reduce anxiety and offer genuine peace of mind regarding health. Consumers also highlight the remarkably seamless booking process, noting just how incredibly easy it is to quickly secure prompt appointments whenever urgently needed. Reviewers consistently mention that receiving fast diagnostic results alongside such attentive, high-quality care makes the entire experience exceptionally valuable and worthwhile.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing the entire team as exceptionally... See more

Service

Users describe positive interactions with service, highlighting a smooth, professional, and efficient... See more

User experience

People report positive experiences with user experience, highlighting smooth and straightforward booking... See more

Booking process

Consumers find booking process to be positive, highlighting that scheduling an appointment is straightforward... See more

Customer service

Clients share positive opinions on customer service, highlighting quick appointment scheduling and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I rang for an appointment to be seen within 24 hours. The ecg was carried out very professionally at the centre within Branson golf club complex which is very easy for me to attend. I had the result... See more

Rated 5 out of 5 stars

This company is an absolute life saver , I rang and booked my appointment, attended and got my results in 4 days, without this scan I wouldn’t av know that my high blood pressure was effectively ups... See more

Rated 5 out of 5 stars

Went there for a general check, as I'm getting a bit older now and the NHS really only seem to want check you after you've had an event of some sort. Very professional and knowledgable people, had a E... See more

Rated 5 out of 5 stars

So glad I made this appointment after recently being diagnosed with atrial fibrillation . Then being told that there is a 4 month waiting list for echocardiogram on the nhs. From entering the bea... See more


Company details

  1. Cardiologist
  2. also in
  3. Health Consultant

Written by the company

Your Heart Scan Ltd is a private heart scanning service operating from a beautiful location, with state-of-the-art facilities in Staffordshire. With highly experienced staff, an impressive portfolio of services and state-of-the-art equipment we support Private, GP, Consultant or Private Healthcare referrals as well as supporting Aviation, Automotive and Private Companies. You can book online, with no GP referral required. We are open 6-days a week for your convenience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

609 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(609)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Lovely staff, kind reception, very knowledgable and explained things throughout. Prompt service from booking through to appiontment.

12 September 2026
Rated 5 out of 5 stars

Super fast appointment

Super fast appointment, great setting, friendly staff. Informative straight from procedure and prompt documentation follow up.

Would use again if i wanted to get checked without hesitation.

7 September 2026
Rated 5 out of 5 stars

Thank you very much

Thank you very much for your professional care and kindness during my heart health check. I really appreciate the time and attention you gave me in carrying out the Echo, ECG and Carotid scan. Your professionalism and reassuring approach made the whole process comfortable and stress-free. I am very grateful for your help.

5 September 2026
Rated 5 out of 5 stars

Totally professional experience

Firstly my name is Theresa Chiles but I'm using my daughters trust pilot account.
Totally professional experience. Welcomed and attended to by Riaan Nieuwoudt whom put me at ease and carried out the procedures with dignity. Riaan listened to my concerns and put me at ease. I was extremely worried I may have plaque around my heart as I have high cholesterol however I left feeling all the months of worry had lifted as I have none! The golf course where they are based is easy to find and has a very nice bar/restaurant to boot! I consider it was money well spent to have my mind put at ease. Booking was easy and seamless, email communication was very prompt. Very highly recommended.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

General check

Went there for a general check, as I'm getting a bit older now and the NHS really only seem to want check you after you've had an event of some sort. Very professional and knowledgable people, had a ECG & Echo bundle, well worth the price for a bit of re-assurance to know where you are at and whether you need anything looking at BEFORE you might have a problem. Well worth the money and the staff couldn't have been nicer. They spent time to explain everything that they were doing and were happy to explain anything that i wanted to ask about. Great Service, I'll be going back again in a few years for another check-up.

2 September 2026
Rated 5 out of 5 stars

Exceptional service

Professional, caring service. This was my second visit and received the same caring, compassionate service as the first.

Definitely recommend.

1 September 2026
Rated 5 out of 5 stars

Fantastic Service

A great, reassuring and thorough experience to have my heart checked.

I felt supported and cared for at every stage.

Highly recommended

2 September 2026
Rated 5 out of 5 stars

I had a great experience here

I had a great experience here! Mr Riaan Nieuwoudt is a lovely guy. Everything was throughly explained to me and I would recommend this place 100%. So pleased that I went here as I'm now fully aware my issues are not cardiac related. I shall see you in 5 years! 😊

3 September 2026
Unprompted review
Rated 5 out of 5 stars

I had a really positive experience from…

I had a really positive experience from start to finish. From my initial phone call with reception and arranging the appointment, through to seeing Claire for my Echo and ECG and Riaan for my carotid ultrasound, everything was handled professionally and efficiently.

Claire was very professional, and I received my results quickly. Riaan was equally excellent. He took the time to explain everything clearly at the end of the session, which I really appreciated, and was very helpful throughout.

Both reports were provided quickly, which made the whole process feel very efficient. I was also advised by Riaan to return in three years for another check-up, which I will do.

Overall, I am very happy with the service and would definitely recommend them. Everyone I dealt with was professional, helpful and friendly, making the whole experience straightforward and reassuring.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service at every touch point

I attended the new Leicester clinic last week and honestly couldn’t fault the experience.

From start to finish, the customer service was flawless. From the lovely lady on the phone who helped me choose which scans to book, to the friendly welcome at reception on the day, and then the fabulous Riaan who conducted my scans, every single touch point was excellent.

Riaan was brilliant. He was so friendly, explained everything really clearly and immediately put me at ease. As well as being an incredibly knowledgeable cardiac physiologist, he’s a real people person, which made the whole appointment feel relaxed and comfortable.

He talked me through some of the initial findings on the day and answered all my questions, then I received a really comprehensive follow-up report by email just a few days later.

If you’re looking to get a clear picture of your heart health, I wouldn’t hesitate to recommend Your Heart Scan. A genuinely fantastic service and such a positive experience from beginning to end.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, reassuring and empathetic.
Obtained an appointment with Riaan at Burton within
two days for Echocardiogram and 24 hour E.C.G. Monitor.
Results back within a couple of days.
Was on N.H.S. List for these procedures with a waiting time of four months and five months respectively.
Riaan answered all questions with an understanding and thoughtfulness.
Reception staff were very friendly, polite and considerate.
Would definitely recommend.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Truly Exceptional Care ⭐⭐⭐⭐⭐


Highly Recommended 🌟🌟🌟🌟🌟

I had an echocardiogram today with my wife at Your Heart Scan, and I honestly cannot praise the service highly enough.

From start to finish, the experience was excellent. Everyone was punctual, professional, polite and extremely knowledgeable. We felt comfortable and well cared for throughout the whole experience.

A very special thank you to cardiologist Mr Riaan Nieuwoudt. He was absolutely wonderful — highly professional, knowledgeable, kind and reassuring. He made us feel that we were in the best possible hands.

I would also like to say a huge thank you to Nyree Petitjean for her kindness, professionalism and excellent care. She was absolutely wonderful and helped make the whole experience so positive.

The service was truly outstanding and at the highest level. I would highly, highly recommend Your Heart Scan to anyone looking for a professional, caring and trustworthy service.

Thank you so much to the whole team, and especially to Mr Riaan Nieuwoudt and Nyree Petitjean, for such a wonderful experience! ⭐⭐⭐⭐⭐

Darius & Magdalena

20 August 2026
Unprompted review
Rated 5 out of 5 stars

My daughter researched and thankfully…

My daughter researched and thankfully found this wonderful company. We attended yesterday (17th August) in order for me to undergo an Echocardiogram. We were welcomed and then taken into the treatment room by Riaan. Before and throughout the procedure Riaan advised me of what was taking place and that I would hear some weird sounds. He was very professional and although he could not discuss the results fully he put my mind at rest that my heart was healthy and I would be able to go through an operation requiring general anaesthetic (cubital tunnel).

I cannot give enough praise to Riaan and his colleagues for the professional service they provide. I thank God that my daughter booked them for the Echocardiogram.

I would certainly recommend to anyone who needs investigations - put your mind at rest and book an appointment.

Angela Lister

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, very friendly staff.I was well looked after and she even explained things about my heart as the scan was taking place, highly recommended

7 August 2026
Unprompted review

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