Yogamu Reviews 

266
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and passion, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized, responsive, and supportive approach, often mentioning specific individuals for their excellent assistance. The overall service provided is often described as excellent, with consumers noting the efficiency, ease, and smooth user experience of the platform, which is also praised for its clear and comprehensive course content. However, some people were dissatisfied with the product and customer service, citing issues with missing curriculum, unlaunched courses, and unresponsive support channels. These reviewers experienced difficulties in getting their concerns addressed, with some courses not being delivered as promised, leading to a negative overall opinion and a reluctance to make future purchases.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting the helpfulness and efficiency of... See more

Customer service

People report positive experiences with customer service, often describing it as excellent, helpful, and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as fast, reliable, and... See more

Product

Reviewers mention ambiguous feedback about product, with some expressing satisfaction with course content and... See more

Service

Customers had positive experiences with service, describing it as fast, reliable, and helpful, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can not relate to the few negative experiences of my fellow students. Every issue i have raised was dealt with within 24 hours via the chat. The material is challenging, thorough, and... See more

Rated 5 out of 5 stars

Yogamu is an excellent resource for spiritual teachings. They have a wide variety of course to suit many of our needs for Mind, Body & Spirit Wellness. In addition their support and response teams are... See more

Rated 5 out of 5 stars

I have so much joy and enjoying the course. I purchased several courses and they gave me 1 free course because I bought more then 3 course. I am now certified Meditation teacher and Breathwork facilit... See more

Rated 5 out of 5 stars

I had a great experience with Yogamu! Their support team was incredibly helpful and patient, guiding me through the process and helping me choose the right courses for my goals. Everything was clearly... See more


Company details

  1. Yoga Studio

Written by the company

We are a leading yoga and meditation school.


Contact info

4.2

Great

TrustScore 4 out of 5

266 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(266)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent tech support!

I had a question regarding my course access and Yogumu customer service was wonderful. Gaurav helped me quickly and was so pleasant to work with. I highly recommend Yogamu!

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. After registration based on an upgrade membership status the classes and courses available were not showing on my student courses. They fixed the situation and have provided guidance any time I reach out to them.

20 December 2024
Unprompted review
Rated 4 out of 5 stars

FAST RESPONSE

I was unable to retrieve any of my classes from"My Course". I sent a message from the chat box and was quickly helped. Great customer service and knowledgeable. Problem was solved.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

I have been with this school for a year…

I have been with this school for a year and I have learned so much. The courses are informative and quality material. The instructors are professional and knowledgeable in their perspective fields.
The courses offered here are exciting. I want to learn them all; so, it is helpful that they are self-paced. I can go in on my free time and learn as time permits.
Once, I was missing some courses from my dashboard. I sent an email and the issue was resolved without having to go through a lot of red tape or interrogation.
Customer support has always been friendly and patient in assisting me when I have questions.
I hope this continues and that the school doesn’t lose focus on helping the actual student as we seek to attain a different way of life, betterment of one’s self, and the ability to help others.

11 December 2024
Unprompted review
Rated 4 out of 5 stars

Excellent value for the amazing…

Excellent value for the amazing content. The team is incredibly supportive. I had a couple of minor hiccups with logins, but always quick to respond and resolved the issues promptly.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Yogamu is a wonderful school

Yogamu is a wonderful school. Their online courses are extensive and thorough. I needed assistance and Gurav was right there to help me in the live chat. I am so excited to continue my yoga studies through Yogamu!

3 December 2024
Unprompted review
Rated 5 out of 5 stars

I started my journey with Yogamu a year…

I started my journey with Yogamu a year ago. This is the most authentic teaching of yoga I have found. It's not just the classes, but the online live community, I have access to live classes 7 days a week day or night. There so many classes to choose from, the possibilities are endless on where you want to take your yoga career. I'm grateful I found this school, something I can afford. They have offered scholarship programs with large discounts. I've learned so much about the history of yoga, the anatomy & so much more that I would never have learned just taking a local yoga class at a studio. This school is very in depth, & the teachers are masters at what they do. If you're very serious about a yoga journey & receiving an authentic education, this school is it. I look forward to my lifetime of learning.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful yoga school giving access to all

I have completed a number of courses with Yogamu and can not thank them enough for offering courses at affordable prices. I am now a 500 hour RYT and 200hr CMT and am able to share my passion with others. The teachers are wonderful and there are many different live classes to chose from. The timings can be a little tricky, depending on where you live in the world, but if you make the effort to get up a little earlier than usual, or stay up a little later then you will not be disappointed. I have learnt so much from doing these courses and am continuing on my journey still. Thank you Yogamu - I will continue to enjoy learning with you.

31 October 2024
Unprompted review
Rated 1 out of 5 stars

Refund not issued for program!

Refund not issued for program!
I have been waiting for over 3 weeks for a refund and no one from their customer service team answers my emails.
Credit card company is now involved so hopefully Yogamu starts being professional and following proper business practices.
Be extra careful when enrolling with this school.

14 November 2024
Unprompted review
Yogamu logo

Reply from Yogamu

Thank you for sharing your concerns. I’m sorry to hear about your experience and any frustration caused during this process.

To clarify, your refund request was brought to our attention only recently, and we immediately began processing it. For a program like this—a 3-year course with limited seats—there are specific steps involved to manage cancellations, which can take a little more time.

I understand your concern regarding the currency discrepancy (USD vs. CAD). This could have been resolved with a quick adjustment, and I wish we had the opportunity to address it sooner.

We have already issued your refund, and we hope this resolves the matter to your satisfaction. Please feel free to reach out to us directly if you have any further questions or concerns.

Wishing you all the best in your future endeavors.

Rated 5 out of 5 stars

Excellent instruction teachers are…

Excellent instruction teachers are knowledgeable and skilled. I am really enjoying my learning experience.

29 October 2024
Unprompted review
Yogamu logo

Reply from Yogamu

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the learning experience and finding value in our knowledgeable and skilled instructors. Your feedback means a lot to us and inspires us to keep providing the best possible education.

If there’s anything we can do to enhance your journey further, please don’t hesitate to let us know.

Rated 5 out of 5 stars

I’ve been with yogi since 2020

I’ve been with yogi since 2020, and I can’t express the weight of what I’m about to say enough. I’m no where similar to the life I had when I began my journey with this school. I have grown into the individual I’ve always wanted to be. This school is going to open so many doors for you both personally and in business if you choose that path. But take it from me, this is where everything can change for you.

24 October 2024
Unprompted review
Yogamu logo

Reply from Yogamu

Thank you for sharing such a heartfelt testimonial about your journey with Yogamu. It’s incredibly rewarding to hear how your life has transformed since joining us in 2020. Your growth and success inspire us to continue creating opportunities for our students to thrive personally and professionally.

We’re honored to be part of your journey and excited to see all the doors that will open for you as you continue on this path. Thank you for trusting us to be a part of your transformation.

Rated 5 out of 5 stars

The talented teachers and technology…

The talented teachers and technology support team at Yogamu went above and beyond to assist my learning.

21 October 2024
Unprompted review
Yogamu logo

Reply from Yogamu

Thank you for your wonderful feedback! We’re delighted to hear that our talented teachers and technology support team exceeded your expectations and contributed to your learning experience.

Your success is our priority, and it’s incredibly rewarding to know that our efforts have made a positive impact. If there’s anything else we can do to support you further, please don’t hesitate to reach out.

Rated 5 out of 5 stars

I am currently in the Yoga Therapy Course

I am currently in the Yogamu Yoga therapist course, and have a few other courses I've done and am in the process of completing.
I went to India for a month to do my 300 hour yoga teacher training, and Yogamu is the closest you can get to that experience with an online platform.
I really love the classes, they're all high quality, well thought out, and full of information.
It's important to note however that learning to be a Yoga teacher is *work*, so be prepared to work!!

20 October 2024
Unprompted review
Rated 1 out of 5 stars

Yogamu is a scammer

Yogamu is a scammer. Do not order the yoga 200/300hr manual!!! They will not send it. I am so disappointed with this company and paid $200+ for the manual and shipping to Canada and i have still not received it and they will not refund my money!!! Customer service sucks! I ordered this manual back in June. Shame on you Yogamu!

Response: After several attempts at contacting you since June, i have a received bogus tracking number and the courier company states the product was never delivered to them to ship. I have contacted you many times and brushed off each time or my concern has been ignored. It's very disappointing.

19 October 2024
Unprompted review
Yogamu logo

Reply from Yogamu

Dear Leah, we are so sorry for your experience. Our schools prints them on demand and shipments are going out almost daily. We print them for students that don't have the opportunity to print this for themselves. We will make sure your get your print shortly. Please understand that we are a small group of teachers trying to make yoga education affordable for all. We don't have large departments etc. When you need to reach out its always easiest to just chat in our large forums or just talk to one of the teachers during one of the 70+ live classes per week that are available to you.

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