YHA Reviews 

542
TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

I have had good experiences at the YHA in the past but I'm done with them now. I needed to cancel a booking due to illness and cancelled in good time. The policy is though that if you use a discount c... See more

Company replied

Rated 4 out of 5 stars

Family of 5 had an amazing week staying in a Bell Tent in Manorbier; friendly site, very clean well equipped kitchen and bathroom facilities. Only negative was the breakfast, it was very expensive fo... See more

Company replied

Rated 4 out of 5 stars

Good budget stay. The room was clean and comfortable, and it was fine for a low-cost overnight stay. The hotel is a former setup with basic facilities. The only downside was the shared toilets, which... See more

Rated 5 out of 5 stars

After 5 nights at YHA Cheddar in Somerset our stay was excellent. Location was superb for access to Wells Glastonbury and Bath was an hour by car. Staff went the extra mile, position of hostel beside... See more

Company replied

Company details

  1. Hotel

Information provided by various external sources

High quality, low cost hostels, camping & glamping. Suitable for families & backpackers across 180+ locations - Book Direct with YHA for the best price!


Contact info

3.3

Average

TrustScore 3.5 out of 5

542 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(542)

19 reviews in the last 12 months

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Rated 3 out of 5 stars

verything

verything. And, most importantly, this care is genuine. Very comfortable psychologically. Breakfast and board were of the highest quality and in large quantities. I have never seen such a breakfast and such service, and I have many things to compare it with. It was very well located, very quiet and very comfortable room. Finally I found a hotel that I want to come back to.

9 June 2023
Unprompted review
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Reply from YHA

Dear Beatrix, thank you for reviewing your stay at YHA. We are very pleased to hear you enjoyed your stay with us and that our hostel fulfilled your expectations. We hope we are able to welcome you back again soon.

Rated 4 out of 5 stars

Staying at this hotel brightened up our…

Staying at this hotel brightened up our trip.
The staff was attentive and helpful.
The hotel makes you want to come back!

9 June 2023
Unprompted review
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Reply from YHA

Dear Lora, thank you for reviewing your stay at YHA. We are very pleased to hear you enjoyed your stay with us and that our hostel fulfilled your expectations. We hope we are able to welcome you back again soon.

Rated 5 out of 5 stars

Stayed a night at the Streatley hostel

Stayed a night at the Streatley hostel. A clean, pleasant single room 5 minutes from the Thames for £31! Had marvellous day walking on the Ridgeway - larks, kites, butterflies, views, and a morning walking along the Thames Path - stunning. Great conversations with other travellers, clean, thoughtfully equipped self catering kitchen, well located central hostel, pleasant communal spaces, friendly staff.

18 June 2023
Unprompted review
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Reply from YHA

Dear Catrin, thank you for reviewing your stay at YHA Streatley-on-Thames. We are very pleased to hear you enjoyed your stay with us and that our hostel fulfilled your expectations. We hope we are able to welcome you back again soon.

Rated 4 out of 5 stars

YHA Borrowdale

Another excellent weekend staying at the Borrowdale YHA. Fantastic location with friendly and helpful staff.

16 June 2023
Unprompted review
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Reply from YHA

Dear Tony, thank you for reviewing your stay at YHA Borrowdale. We are very pleased to hear you enjoyed your stay with us and that our hostel fulfilled your expectations. We hope we are able to welcome you back again soon.

Rated 5 out of 5 stars

YHA Liverpool Centre

YHA Liverpool Centre
The bed was comfortable, the staff were helpful and did their best with the heat. That was all I needed for the single night I stayed (due to an early event the next day). They also have luggage storage for departing guests. Be aware that this hostel is in the centre of Liverpool so may be quite noisy at times (particularly if you need the window open due to heat). If you want to be central to the nightlife this is a good thing, if you want it a little quieter try on YHA on the docks instead

13 June 2023
Unprompted review
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Reply from YHA

Dear Michelle, thank you for reviewing your stay at YHA Liverpool Central. We are very pleased to hear you enjoyed your stay with us and that our beds, hostel team and facilities fulfilled your expectations. We hope we are able to welcome you back again soon.

Rated 1 out of 5 stars

refused refund!!

I booked a stay at YHA Idwal Cottage to climb Snowdon. Travelling from London I phoned to find out what the late check in procedure is - there isn’t one. In fact access won’t be granted after the reception closes. Ok no issue, I’ll have my money back? No - YHA despite complaining and escalating will not offer a refund, despite not making clear that you will not be able to check in late when you book.

28 April 2023
Unprompted review
Rated 5 out of 5 stars

YHA and Eden Project ---- Cornish perfection

What a great place to discover a new sense of purpose coming out of Cornwall. The facilities at YHA Eden Project combine modern accommodation design with the communal traditions of hostelling in a setting that oozes the regenerative power of the Eden Project. In a brief visit we came away with renewed energy and purpose, inspired by a landscape defining a new, positive and inclusive narrative for the Clay communities of mid-Cornwall.

22 May 2023
Unprompted review
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Reply from YHA

Dear Ken, thank you for reviewing your stay at YHA Eden Project. We are very pleased to hear you enjoyed your stay with us and that our accommodation and facilities fulfilled your expectations. We hope we are able to welcome you back again soon.

Rated 4 out of 5 stars

Coast to Coast Way of the Roses bike ride

Many years since we used YHA & standard of ensuite rooms at Malham & York was very good.
Thought breakfast was expensive in relation to accommodation cost.
Breakfast quality at York was poor

20 May 2023
Unprompted review
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Reply from YHA

Dear Richard, thank you for reviewing your stay at YHA Malham and YHA York. We are very pleased to hear you enjoyed your stay with us and that our accommodation standards fulfilled your expectations. We are sorry to hear some elements of your stay didn’t quite meet your expectations and have shared your comments with the relevant team for improving our services in the future. We hope we are able to welcome you back again soon.

Rated 5 out of 5 stars

Langdon Beck Hostel

Langdon Beck Hostel: Teesdale is a beautiful area, not overwhelmed with visitors, fantastic river walks, birdlife, rare flora on the moorlands. The hostel provides an economical and friendly place to stay.

11 May 2023
Unprompted review
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Reply from YHA

Dear Lesley, thank you for reviewing your stay at YHA Langdon Beck. We are very pleased to hear you enjoyed your stay with us and that our location fulfilled your expectations. We hope we are able to welcome you back again soon.

Rated 5 out of 5 stars

Very impressed

Very impressed, this is the first time we have used YHA, and all of us in the group (11 adults) said we would use them again. Very easy to book, clearly laid out site showing what is available, facilities, menu, photos etc. We booked at Snowdon, excellent location, clean rooms, showers and toilets etc. The staff provided stellar customer service, helping with booking in, parking and all our questions, plus serving us and a host of other patrons. Overall, excellent value for what you get and have access to, definitely made the start of our Welsh 3 Peaks easy and pleasantly memorable. Highly recommended.

11 May 2023
Unprompted review
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Reply from YHA

Dear Nick, thank you for reviewing your stay at YHA. We are very pleased to hear you enjoyed your stay with us and that our customer service, cleanliness and facilities fulfilled your expectations. We hope we are able to welcome you back again soon.

Rated 5 out of 5 stars

Great welcoming Hostel, with decent campsite pitches and cooking/dining area facilities.

Great to have a place to stay with the basic amenities and campsite was great too with decent showers and cooking and dining areas. What made this extra special was that it was very friendly and the guests were great too, felt like I was in a mature European type hostel were everyone was respectful and not loud or pissed up.

7 May 2023
Unprompted review
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Reply from YHA

Dear Craig, thank you for reviewing your stay at YHA. We are very pleased to hear you enjoyed your stay with us and that our hostel team and environment fulfilled your expectations. We hope we are able to welcome you back again soon.

Rated 5 out of 5 stars

Wye Valley YHA - incredible location!

Wye Valley YHA is in an idyllic spot on the banks of the river Wye. Beautiful location, surrounded by forest, it’s probably the nicest YHA location I’ve been to (and I’ve been to a few). We stayed in a LandPod outside by the river, it was superb. Sitting out under the stars with logs burning in the fire pit outside our pod was pretty special. Lovely staff too - couldn’t have been more helpful. We’ll definitely be back.

28 April 2023
Unprompted review
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Reply from YHA

Dear Mr McG, thank you for reviewing your stay at YHA Wye Valley. We are very pleased to hear you enjoyed your stay with us and that our hostel location and camping facilities fulfilled your expectations. We hope we are able to welcome you back again soon.

Rated 4 out of 5 stars

Great location and staff couldn't have…

Great location and staff couldn't have been more helpful and welcoming. Although we arrived early we were able to access our room to leave our bag before going off to visit the Welcome Museum which is just a few minutes away and well worth visiting.

20 April 2023
Unprompted review
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Reply from YHA

Hi there, thank you for reviewing your stay at YHA. We are very pleased to hear you enjoyed your stay with us and that our hostel team fulfilled your expectations. We hope we are able to welcome you back again soon.

Rated 5 out of 5 stars

Great staff

Great staff, food and venue

15 April 2023
Unprompted review
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Reply from YHA

Dear Neale,, thank you for reviewing your stay at YHA. We are very pleased to hear you enjoyed your stay with us and that our catering and hostel team fulfilled your expectations. We hope we are able to welcome you back again soon.

Rated 5 out of 5 stars

Hostel with a great vibe

Patterdale YHA has a great location and is a hostel with a unique vibe. Everything a fell walker needs: hot, powerful showers; well equipped kitchen and super friendly team. It's become an annual visit.

13 April 2023
Unprompted review
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Reply from YHA

Dear Jason, thank you for reviewing your stay at YHA Patterdale. We are very pleased to hear you enjoyed your stay with us and that our facilities and hostel team fulfilled your expectations. We hope we are able to welcome you back again soon.

Rated 4 out of 5 stars

This is the best review you'll ever read

Hello, I stayed one night (but paid two nights - the 'why' follows below) in YHA Wye Valley. The place is very beautiful and nature is all around it. You can hear birds singing and quails/ducks walking around.
However, not all is 'perfect'. Let's start with the pros:

Pros:
- staff: they are indeed really nice;
- location: the place is amazingly beautiful;
- price: it is quite reasonable and affordable;
- tent: spacious and nice, three beds, lots of spaces;

Now, the cons. Take this with a grain of salt, because I (and only I) am responsible for trying to camp during the WINTER, I reckon going in the SUMMER would change my perspective altogether.

Cons:
- potholes: prepare yourself for learning about potholes and lack of maintenance - I've read other postings here and I thought people were being mean: no they were not, it's real. They say 'they fixed', that's impossible, unless you rebuild the whole path, which they will never do;
- cold: mid-April is still very very cold - around 5C - and the "inside furnace" does a POOR job (and extra pack is pricey: £10, pro-tip: buy more at Ross-on-Wye for less than that);
- parking: there's a parking near the house, however, if you are on the tents, people put their cars in the entrance (albeit forbidden) and care less about anyone else;
- bike: there is no "family ride" in this location - we brought our bikes and couldn't find any tracks, except the ones shared with cars, which are very very narrow and the potholes will probably cause an accident;

I wish I had paid the price and stayed at Ross-on-Wye and then visited that YHA in the jungle - I had to leave one day in advance because I thought I'd die of cold in the tent.

11 April 2023
Unprompted review
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Reply from YHA

Dear Ricardo, thank you for reviewing your recent stay at YHA Wye Valley. We are sorry to hear some elements of your stay didn’t quite meet your expectations and have shared your comments with the relevant team for improving our services in the future. We hope that this experience does not deter you from staying with YHA again and we look forward to welcoming you back again soon.

Rated 5 out of 5 stars

YHA Ambleside,Good Hostel with friendly and helpfull staff

Stopped 5 Nights at YHA Ambleside
Nice well run hostel located right next to the lake.
Staff were helpfull and friendly at all times.

2 April 2023
Unprompted review
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Reply from YHA

Dear Richard, thank you for reviewing your stay at YHA Ambleside. We are very pleased to hear you enjoyed your stay with us and that our location and staff fulfilled your expectations. We hope we are able to welcome you back again soon.

Rated 4 out of 5 stars

Another great stay in a wonderful…

Another great stay in a wonderful location. Really clean, and great value for money. Our third hostel stay this year :)

25 March 2023
Unprompted review
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Reply from YHA

Dear Liza, thank you for reviewing your stay at YHA. We are very pleased to hear you enjoyed your stay with us and that our location, cleanliness and value for money fulfilled your expectations. We hope we are able to welcome you back again soon.

Rated 5 out of 5 stars

YHA Hawes

YHA, Hawes Hostel, North Yorkshire.
A very well managed hostel. Great facilities, spotlessly clean and well organised. Lovely location on the edge of the village.

23 March 2023
Unprompted review
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Reply from YHA

Dear Merrin, thank you for reviewing your stay at YHA Hawes. We are very pleased to hear you enjoyed your stay with us and that our cleanliness and facilities fulfilled your expectations. We hope we are able to welcome you back again soon.

Rated 5 out of 5 stars

YHA Borrowdale

Great hostel, staff top-notch as ever. Really good vibe in this hostel, helped by generous communal areas and on-site bar with great beer.

11 March 2023
Unprompted review
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Reply from YHA

Dear Ted, thank you for reviewing your stay at YHA Borrowdale. We are very pleased to hear you enjoyed your stay with us and that our hostel team and facilities fulfilled your expectations. We hope we are able to welcome you back again soon

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