YHA Reviews 

Our stay at Penzance YHA was fantastic. We camped and used the hostel facilities (showers, loos, kitchen, lounge), so our holiday was really cheap and great value. Staff were helpful and friendly, and the facilities were good too

I made a booking for a young person, and since there was no option on the booking form to state that the booking was not for myself, I emailed the YHA to make them aware of this, and the name of the person the booking was for. 2 days after the date of the booking passed, I received an email from the YHA stating that they do not accept bookings made on someone else's behalf. I have tried to find out from the YHA whether this vulnerable young person turned up for her bookings and was turned away (and thus placed at risk), but the YHA have not been forthcoming.

So many hostels are only “group hire” of the whole building. So, as I search each hostel, for individual dates for a few people, so many hostels say “unavailable” on those dates and every future date I try, with no further explanation. I keep searching but the web page still say simply “unavailable on those dates”. Actually it’s COMPLETELY unavailable all year round to individuals - so why advertise it? A complete waste of my time trawling through many YHAs and various dates. Surely this is also against the original ethos of YHA, where individuals can have access to the sites. I don’t know what’s happened or changed for this to be the case. But please YHA don’t pretend availability for the individual person or small group when there is simply none.

YHA should have separate lists of those that are only available for whole residence hire. Just wasting my time trawling all through various dates at various sites that turn out to be completely unavailable unless you are spending £3000-£5000 as a “whole residence” group booking.

Staycationing at YHA South Downs was a great experience for us as we found what we were looking for: simplicity, efficiency, cleanliness, a pinch of adventure (we booked one of the tents) among the beauty of nature.
We felt good there and we left recharged and satisfied. And believe me, satisfying teenagers is not an easy task!

I had a great welcome at South Downs YHA. The staff and the fellow hostelers were all lovely. Such a conveniently placed hostel for the South Downs Way and the nearby railway station is another bonus. 10 out of 10.

I was looking for the last minute accommodation. Checked thousands of goos reviews and booked the room for myself and two young children as there was nothing else available around the area.

Well, I am possibly the only person unhappy but I can’t understand how the place below the basic level can cost £150 per night. There is no chair, no table, no bed light. Wall scratches and dents. The bed mattresses are gym mats, the toilet smells. There is no shelf in the bathroom. I read lots of good reviews about the gorgeous veiw. We had a tiny window towards the wall. And when somebody walked outside of the room it was like inside of our room.

Yes, it is situated next to the Whitby Abbey
, amazing historical place and it was the busiest mid summer period but still it should not cost £150.

The hostel was in a great location, comfortable, spotlessly clean, and had all the facilities I needed. The staff were brilliant, welcoming and friendly and nothing was too much trouble.

I booked a room at yha the sill for August £30 with their 10per cent offer code it reduced it to £27 however six weeks beforehand I needed to cancel.
Believing you can get a 90 per cent refund I was told if you use a discount code its NON refundable Non transferable

I've just returned home from Boggle Hole YHA. It's in a small remote spot on the coast. Quite a few steps up to the Crows Nest accommodation but worth it when in there. All the staff are really friendly and helpful. I'll certainly be looking to return in the future

Visited recently, I do NOT recommend. Beds had BUGS in them, mould, stains, holes among other things. The curtains were also very thin and I found it very difficult to sleep. There was also a severe lack of plug sockets, and for a large group it's very inconvenient. In the room I stayed in, there was also 2 sinks?? I think you should remove them to make more space, also I think the layout of the room is absolutely ABSURD. The room had not been cleaned thoroughly and there was litter under out beds and the bin had also not been cleaned and I found orange peels in the bin, which i think isnt very sanitary and food can encourage flies and maggots. When we turned the light on, there was a weird silhouette in the light, which I understand could just be a bug, but I still think it's a little untidy. The curtains were thin, ripped and stained which is just poor quality. There's also a severe lack of bathrooms and showers which just isn't fair, again for large groups is an absolute pain. Another thing Is that the doors are incredibly hard to shut and open. Under the fireplace, there was also loose tiles which is a safety concern, as well as other general cleanliness concerns, such as cobwebs, dust and rust. There was also food left on thr ground which again is VERY untidy. theres also PAINT on the ladders and floors as well as leaves and grass. A PART OF THE SIGN FELL OFF. In one of the ither rooms, theres also leaky sinks and theres also plasticky matresses in some rooms. Theres also a huge gap betweens some of the walls, which worries me, as anything could be in there. It also smells awful and WiFi doesn't work. The food was atrocious and the service was even worse. One of my children are allergic to cheese and requested just pesto pasta, and she got the same amount of pesto pasta as everyone else. The service was slow and unbearable and took way too long.

On a positive note, the staff are kind, and the open room is very nice, the beds are also relatively comfortable.

Having just completed the Pennine Way, I stayed at YHA hostels in Edale, Malham, Hawes, and Alston. In all four places the staff were lovely and the facilities good. No fault to find at all.
I would like to have stayed in the hostels at (for example) Crowden, Keld and Dufton, but all of them, and other, have been closed down. This is very sad and I would strongly urge the YHA to reconsider their apparent preference for urban hostels and not give up on the more rural spots.
If you can't run a successful hostel in Keld, where the Coast-to-Coast and the Pennine Way cross, where can you? I note that the building is still operating successfully as a hotel, in other hands.
Please don't forget your roots YHA, get folk out into the countryside, not cooped up in cities...

The hostel itself was in a great location, near to some attractions that may appeal to travelers. The rooms were cozy and adequate for my needs, including an ensuite, a shower room and an extra sink. The linen on the beds was soft and fresh, making them very pleasant to sleep in.

However, I could hear a lot of noise outside the room, making it tricky to get a restful night's sleep. Plus, I felt soap, shampoo and conditioner should have been provided but it was not. There were only three or four bed rooms, making it hard to accommodate solo or partner travelers.

Overall, the YHA was okay, but if you're looking for a five-star hostel I would look elsewhere. If you're just looking for a place to sleep, then it will suffice!

Easy booking, nice communication by email prior staying. Good value for money. In the 2 bunkbeddded room there is no way that any of us adults could claim on the top bunk beds, but the ladders fixed ( non foldable imposing high risk of falling to get in and out toilet and towards the doorway. Staff very very friendly, breakfast very good, but pricey.

YHA Hartington Hall is an old manor house that has enormous character and charm. The staff were really helpful and welcoming. It's not five star accommodation but it is great value for money and has all you need for an active break. I cannot fault it and look forward to returning again. The breakfast was brilliant as well!

YHA Hawkshead. Great value for money! It was my first stay and I was nervous about having to share a room and toilet facilities with people I didn't know. The beds were really comfy, very sturdy and didn't squeak the way bunk beds from boarding school did so didn't have to worry whether my climbing up or down was bothering my bunkmate. People kept noise down and were respectful of others. Toilets really spacious and neat. Basic but really neat. Kitchen had everything I needed to prepare, warm and store my own food. Ambience outside was really nice. I hardly take vacations due to accommodation costs but now that I've discovered YHA is a good place, I'lll be travelling more and spending more nights on my trips.

We are pensioners and were great fans … one of our groups had a medical emergency so we cancelled our booking early in the morning but got the “t’s & c’s response which was unhelpful,. As pensioners we can’t really afford to loose the money so just wanted a credit ..,I have since emailed the CEO twice and customer resolutions but cannot get any response!

Bad experience as payment taken twice for a booking.that is not good to follow it call the bank for holiday

Wonderful overall experience, the kids didn't want to leave. I would definitely recommend YHA hostel Conwy as being a great place to stay if you love outdoors. All members of the team were really helpful and friendly - great job guys!

YHA Ambleside. The location is fantastic, accommodation is family friendly, the staff is helpful and brilliant. I would strongly recommend the YHA for active people of all ages, such as tourists, walkers, cyclists and climbers.

A lovely youth hostel in Sheringham. Very polite and helpful staff. Good breakfast and clean accommodation.