We recently signed up for the Starlink Broadband with Yellowcom and have had a pleasant experience so far. Stephan initially got in contact with us and sold us the product. He was clear and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Can highly recommend Yellowcom and the service they provide. I have only ever had small issues with them on a couple of occasions - couldn't log in online / trying to set up holiday recordings etc. As... See more
Company replied
We contacted Yellowcom late in the afternoon and were handled by Cliodhna Kennedy who was very friendly and efficient. We expressed that we were a start up and urgently needed a number for our brandin... See more
Have had a few issues in service which were logged and Michael Robinson was straight on the case and did not leave a stone unturned until it was fixed and we were happy with the service being 100%. he... See more
Company replied
Company details
Information provided by various external sources
Leading provider of mobile and landline solutions for business
Contact info
Clydesdale House, Glasgow Business Park, G69 6GA, Glasgow, United Kingdom
- yellowcom.co.uk
4.9
Excellent
780 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was having issues there but thanks to…
I was having issues there but thanks to Rob he helped me get that all sorted. 10/10 customer service from the lad.
16 October 2025
Unprompted review
Peter Millen called to check in on us…
Peter Millen called to check in on us to ensure our phone and broadband service is what it should be and it is. Nice to get a call when many other service providers wouldn't think of doing so.
16 September 2025
Unprompted review
Reply from Yellowcom
Hi Bernie, thanks for the great review! We're delighted Peter could take the time to check in on your phone and broadband service. It's wonderful to hear you appreciate our proactive approach to customer care.
The Yellowcom Team
Keith went out of his way to help her…
Keith went out of his way to help her the problem fixed. What he thought was going to be a quick job turned into a longer one. He was very polite abd informative with what he was doing. Very thorough.
16 September 2025
Unprompted review
Reply from Yellowcom
Hi Sandra, thanks for the great review! We're delighted Keith could go out of his way to fix the problem and remained so polite, informative, and thorough even when the job took longer than expected. We really appreciate your feedback.
The Yellowcom Team
Reply from Yellowcom
Hi Rosie
Thanks for the great feedback. We're really pleased Kyle was able to help and that you’re satisfied with the service.
The Yellowcom Team
Mychaela reader was great from start to…
Mychaela reader was great from start to finish!
She kept up in the loop at all times and after getting told we couldn’t get WiFi, it was pulled out the back by her and the team!
Thank you!
14 August 2025
Unprompted review
Reply from Yellowcom
Hi Kriss
Thanks for the fantastic feedback. We're delighted Michaela and the team were able to turn things around and keep you updated throughout. Great to hear everything worked out in the end!
The Yellowcom Team
Our recent experience
We have had a very smooth service and Peter Millen has been very helpful and providing us with an efficient and timely service
28 July 2025
Unprompted review
Reply from Yellowcom
Hi Roya
Thanks for the lovely feedback. We're really pleased Peter was able to provide such efficient and timely support and that your experience with us has been so smooth.
The Yellowcom Team
Thankyou to Craig in account management…
Thankyou to Craig in account management he helped with everything I required he was so helpful and any problems he was onto straight away great member of staff working for this company.
25 July 2025
Unprompted review
Reply from Yellowcom
Hi James
Thank you for the great feedback. We're really glad Craig was able to help with everything you needed and responded so quickly to any issues. He’s a valued part of the team, and we’ll make sure he sees your kind words.
The Yellowcom Team
Great service from Ross
Big thanks to Ross from accounts management for sorting out my query. Great service!
21 July 2025
Unprompted review
Reply from Yellowcom
Hi Victoria
Thanks so much for the lovely feedback. We’re really pleased Ross was able to help with your query, great to hear the service met your expectations.
The Yellowcom Team
Great Customer Care
Have had a few issues in service which were logged and Michael Robinson was straight on the case and did not leave a stone unturned until it was fixed and we were happy with the service being 100%. he is great for call backs could be a day or a wk down the line after to make sure still no issues and all is good. he is a very dedicated worker and a credit to the team in Yellowcom
24 June 2025
Unprompted review
Reply from Yellowcom
Hi Patrick
Thanks for taking the time to leave such a thoughtful review. We’re really pleased to hear how thorough and dedicated Michael has been in resolving your issues and following up to make sure everything stays on track. He truly is a credit to the team, and we’ll be sure to share your kind words with him.
The Yellowcom Team
quick service
I had contacted yellowcom and Michael had rang me back. We went over the issueon the phone but it couldn't be solved. This was Tuesday afternoon, late. he told me he would try to get someone out to me asap. He rang me first thing Wednesday morning to say that an engineer would be out within a couple of hours. A young lad called Bailey came out within the two hours and was able to get the issue sorted as it was quite tricky. I appreciated the urgent call out and both guys were great to deal with.
25 June 2025
Unprompted review
Reply from Yellowcom
Hi,
Thank you for taking the time to leave such a thoughtful review. We’re really pleased Michael and Bailey were able to respond so quickly and get the issue resolved, especially given how tricky it was. Providing fast, reliable support is exactly what we aim for, and it's great to hear you felt well looked after throughout.
The Yellowcom Team
Paul is the best person I’ve ever met
Paul is the best person I’ve ever met, he was in charge of our group and was a wonderful host
Any time any where, he was there to answer any questions needed and ensured that we were well looked after
Because of Paul, I’ll come back to the armoury again
20 June 2025
Unprompted review
Fantastic Service as usual
Every time I work with this company, I get fantastic service. Siobhan from the billing team could not have been more helpful. She talked me through all the items I didn't understand, and I came off the call with all my issues sorted. The problems were with my understanding (we are just new to the system), not issues with the company, which I have found to be fantastic from the very beginning. They are a total pleasure to deal with.
28 May 2025
Unprompted review
Reply from Yellowcom
Hi Cliona
Thank you for such a thoughtful review. We're so pleased to hear you've had consistently great experiences with us. Siobhan will be especially glad to know she was able to help make things clearer. We're delighted to have you on board and are always here whenever you need support.
The Yellowcom Team
Michael and Deaglan very helpful and…
Michael and Deaglan very helpful and great to deal with
12 May 2025
Unprompted review
Reply from Yellowcom
Hi Philip, thanks for the great feedback! Michael and Deaglan are delighted you found them helpful. We’re thrilled your experience was positive, and we’re here if you need anything else.
All the Best
Yellowcom
Angela
Angela was very pleasant on the phone and kept in touch regarding the engineer's visit. Kieran was also pleasant and went out of his way to ensure equipment was working correctly.
13 May 2025
Unprompted review
Reply from Yellowcom
Hi Annette,
Thanks so much for the kind words! We’re really glad Angela kept you in the loop and that Kieran made sure everything was spot on. It’s great to hear our team made things easy for you.
If you ever need anything else, just give us a shout.
All the best,
The Yellowcom Team
Great Service from Ross
Thank you to Ross in the account management team.He gave me great service as usual
12 May 2025
Unprompted review
Reply from Yellowcom
Hi Toni,
Thank you for taking the time to leave such a positive review. We're delighted to hear Ross provided you with excellent service once again your continued support means a lot to us.
If there’s ever anything you need, we’re always here to help.
The Yellowcom Team
very helpful
very helpful. Very knowledgable.
She took me through setting up billing portal so easily that it was not at all stressful
13 May 2025
Unprompted review
Reply from Yellowcom
Hi M Sheppard,
Thanks so much for the great feedback! We’re really pleased to hear that your billing portal setup was made simple and stress-free, that’s exactly the kind of support we aim to provide.
If you have any other questions down the line, we’re always happy to help.
All the best,
The Yellowcom Team
Gabriel Ogunwande
Gabriel Ogunwande. Thanks Gabriel, took a while to resolve, but your knowledge was exceptional.. thanks again for your help.
12 May 2025
Unprompted review
Reply from Yellowcom
Hi NCE,
Thank you for the great feedback! We’re so pleased to hear Gabriel was able to help and that his knowledge stood out. We’ll be sure to pass on your thanks to him.
If there’s anything else you need, don’t hesitate to get in touch.
Many Thanks
The Yellowcom Team
Prompt help from Cameron.
I am completing a year end and needed missing invoices. Cameron was brilliant with helping me and emailed the missing invoices promptly.
12 May 2025
Unprompted review
Reply from Yellowcom
Hi Ideal Hardware Supplies Ltd,
Thanks for the kind review! We're glad Cameron was able to assist so promptly and get those invoices over to you without delay. Great to hear he made your year-end process a bit smoother!
If there's anything else we can help with, just let us know.
Many Thanks
The Yellowcom Team
Quick response
29 April 2025
Unprompted review
Reply from Yellowcom
Hi Patrick,
Thanks for your review! We’re glad we could respond quickly, always happy to help.
If you need anything else, just give us a shout.
Thanks
The Yellowcom Team
Fastastic service provided and find…
Fastastic service provided and find anytime that i require assitance the team are allways on the ball to respond
30 April 2025
Unprompted review
Reply from Yellowcom
Hi Brian,
Thank you for your kind words. We're really pleased to hear that you've consistently experienced fantastic service and quick support from the team. It's great to know we're meeting your expectations and always ready to help when needed.
Many thanks again for choosing Yellowcom.
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