The colour faded on my face after I washed twice which wasn’t the case when I bought it during pandemic.quality is bad n I regret buying 10 pieces.just tried black colour.
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See what reviewers are saying
These masks are amazing. i am a freelance musician and these are the first masks I have found during COVID 19 that do not steam up my reading glasses. The transparency allows the singers and players... See more
Company replied
I am in my 80s and have a serious heart condition plus a leaking mitral valve. To wear a mask was proving to be almost impossible as unable to breathe and raising heart rate, Our daughter in the... See more
What a fab product! I was recommended Xula masks by a speech therapist at my daughter’s school, because I run baby and toddler classes, need to wear a mask, but also need to be able to breath to sing,... See more
Company details
Written by the company
XULA the next generation, certified, see through, reusable mask. Independently tested in accordance too EN14683:2019+AC:2019 (same level as PPE) XULA is an ideal fit for all types of facial features, the light and comfortable innovative transparent nanopores fabric have been designed to filter particles (such as microorganisms/viruses) and not gases (such as oxygen), offering high breathability whilst remaining extremely effective providing 95% bacterial, 95% particle and 96% aerosol filtration protection to the wearer. XULA masks are also coated with HEIQ VIROBLOCK, an effective Swiss antiviral technology which kills 99.99% of bacteria and harmful viruses, allowing XULA masks to boast ‘best in class’ antibacterial, virus & microorganism protection, whilst the water-repellent, anti-fog fabric means no more issues with your glasses steaming up.
Contact info
Unit B1f, Fairoaks Airport, GU24 8HU, Chobham, United Kingdom
- xula@magnifybrands.co.uk
- xula.co.uk
3.9
Great
128 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Reply from Xula
Thank you Eduard for your kind review, we appreciate you taking the time to share your XULA experience! Sending you and your family our best wishes for the festive season ahead! XULA UK
The two masks arrived quickly
The two masks arrived quickly. They are light, fit well and glasses do not fog up when wearing them. They dry quickly. I've only worn them 3 times, but compared to other cloth masks I've worn they are far more comfortable.
11 December 2021
Reply from Xula
Thank you SO much for your kind review, we very much appreciate it!
Kind regards
XULA UK
Not suitable for lip reading.
I am a teacher of the deaf and totally disagree that it is suitable for lip reading. It’s far too opaque.
11 December 2021
Unprompted review
Reply from Xula
We are sorry to hear this, please be assured that we are currently supplying over 500 schools, colleges and universities here in the UK who's pupils and staff are deaf or hard of hearing. We are also the proud partner of Mencap, the UK's leading charity for those with learning difficulties https://www.mencap.org.uk/xula-transparent-masks . We have and continue to receive extremely positive feedback from the SEN, deaf, hard of hearing and many other communities who rely on seeing others faces when communicating, with many reporting XULA being the best mask they have seen!
Best regards
XULA UK
I’ve had so many people ask me where I…
I’ve had so many people ask me where I got my face mask, even the hospital where I got my jab as it’s good for lip reading. Many thanks.
11 December 2021
Reply from Xula
This is so wonderful to hear, thank you so much for sharing your feedback and amazing experience with XULA so far. Your custom is very much appreciated!
Kind regards
XULA UK
Reply from Xula
Fantastic to hear! Thank you for taking the time to review your mask.
Best regards
XULA UK
Really like these masks
Really like these masks. They are great to breath through and do steam up glasses a little but much less than any other masks. Have bought another for my husband and I. Would highly recommend.
9 December 2021
Reply from Xula
This is why we do what we do, in the hope to make peoples lives a little more enjoyable during these challenging times. We are so grateful for your custom as I know our charity partner Mencap are too!
Best regards
XULA UK
The first time I order the mask had an…
The first time I order the mask had an issue with it and this was my second time which went perfectly well no issue no delays.
6 December 2021
Reply from Xula
Hi Salona, we appreciate you taking time to review your XULA purchases. Please do let us know is there is anything else we can help with to fully meet your expectations. Kind regards, The XULA team
These are great masks!
Bought one white mask and it was fantastic. So light I felt like I was wearing nothing at all on my face but from reading the technology I was confident that it would work better than cloth or paper ones. Fitted perfectly. Brilliant for work at school as a learning support teacher because the kids can see my face. They were all saying "I like your mask miss" and other staff were asking where I got it. Then I bought another 2, one spare one for washing time and one for my daughter. Then I bought a black one for my husband and he loves it too. Now I have ordered another 2 because I'm scared they will go out of stock after all the advertising I'm doing - even the receptionist at the vet today was asking where she could get one!
30 November 2021
Unprompted review
Reply from Xula
Hi Susan, just a quick note to firstly thank you for taking the time to write such a positive and uplifting review of your XULA purchases especially with the environment in which you are using them. Apologies for the delayed response but we've been flat out with demand which is so great to be able to report. Should you wish to purchase any more masks then do contact us directly and we'd be delighted to offer you a bespoke discount code. Many thanks for your support. Kind regards, The XULA team
Disappointed with the QC
Hi! This is not my first xula mask! I had few of them. Until recently I have this tan color stains on my face ( new masks). Even after my 5th washed, it’s still stains my face. The seller told me not to wear sunscreen or foundation which I think it’s doesn’t makes sense because I don’t have any problem with my previous black masks.But I did what she said, but still the same problem.
From last month till today , total new 4 of the full black masks still have this problem.
I was so embarrassed when all my friends was laughing at me during our meeting party when I took of my mask with 3 big brown patches on face.
17 November 2021
Unprompted review
Reply from Xula
Hi there - many thanks for taking the time to review your XULA purchase. We are surprised to hear that one of our masks has left a tan residue on your face - this has not happened before and it should not be affected by foundation or sunscreen. We are investigating the batch that your order has come from to determine is this was a defect at manufacturing stage. Huge apologies if this is the case and we'd be more than happy to substitute any that have had this affect. Please contact us via our website email and we can discuss. Kind regards, The XULA team
Great mask
Great mask - easy to breathe and glasses don't mist up like with a normal facemask. Only down 1 star as the pictures made it look a lot more see through. Having said that it still beats the medical masks and fabric ones as facial expressions are much more visable.
15 November 2021
Reply from Xula
Many thanks for your review and for your comments - we appreciate everyone's views and will take note to help us keep improving our products. Kind regards, The XULA team
I saw the staff at a West End theatre…
I saw the staff at a West End theatre using Xula masks, and they said they were good. I was impressed with the fact that you can see through them, which helps people lip-read. My order came swiftly and I am very pleased with the mask. It is lightweight and comfortable, and makes one feel a bit more human instead of all covered up, and unrecognisable and muffled.
14 November 2021
Reply from Xula
Hi Robert, many thanks for taking time out to review your XULA purchase. We are very pleased to hear how happy you are with your mask. XULA currently supply a large proportion of theatres in London and around the UK which is great you saw XULA there. Kind regards, The XULA team
These masks are brilliant
These masks are brilliant, easy to breath, can wear them for long periods without them getting soggy and no fogged glasses. Superb product.
11 November 2021
Reply from Xula
Dear Jacky, thanks for much for your kind review and taking the time to help us. We are very pleased to hear you love your XULA mask and are experiencing all the benefits they bring people over standard face masks. Kind regards, The XULA team
Reply from Xula
Thank you for taking the time to review your XULA purchase. We are pleased to hear you are happy with your purchase. Kind regards, The XULA team
The most comfortable mask ever ..
8 November 2021
Reply from Xula
So good to hear and many thanks for sharing with us Ann, much appreciated. Kind regards, The XULA team
Dangerous
Really quick delivery and the mask is comfortable however it is totally useless and will not offer protection against covid for the wearer or anymore else. Put hand in front of mouth and blow - and feel.the full force of your breath. Dangerous
8 November 2021
Reply from Xula
Hi Emily, thanks for taking the time to review your XULA purchase. We can assure you that XULA masks are totally Covid-19 compliant and safe, independently tested and certified by one of the leading European test facilities and offer the next generation in evolution for face masks including breathabilty which is based on the different sizes of oxygen and virus particles.
In terms of your product concerns, XULA are manufactured & comply with current European regulations UNE0065 & European Law CWA17553, in addition XULA have been tested by Amslab a leading, EU approved, independent European testing facility, who confirm XULA deliveries:
• Bacterial filtration efficiency (BFE): >= 95% tested in accordance with & deliver the same level of protection as type1 PPE
• Aerosol filtration efficiency: >= 96% (Aerosol tests have been carried out in monodisperse and polydisperse characterized by a sufficient concentration of particles of (3 + 0.5) + μm)
• Particle filtration efficiency: >= 95% (Filtration of particles 0.3 microns in diameter and larger)
• Facial adjustment: >= 95%
• Breathability: < 1 Pa/cm2 (limit to surpass 60 Pa/cm2, the lesser number the better – XULA delivers best in class breathability)
• Water-repellent fabric: ability to absorb moisture preventing condensation from settling on the user.
• HEIQ VIROBLOCK coated: Effective Swiss antiviral technology which kills 99.99% bacteria and harmful viruses such as SARS & Coronavirus https://heiq.com/products/functional-textile-technologies/heiq-viroblock/
• Full independently certified : official certification attached
For further information on the specifications of our products please visit our website; https://xula.co.uk/pages/certifications where test reports can be downloaded. Thanks to advancements in technologies XULA are able to deliver safe, practical, reusable, sustainable masks.
Best regards
XULA UK
Innovative product to help marginalised communities
Face mask is innovative and arrived very fast.
6 November 2021
Reply from Xula
Thanks for much for taking the time to review Nicky and we're pleased to hear you are happy with your purchase.
Breathable
Breathable, comfortable and excellent for singing in, which is why I bought it.
3 November 2021
Reply from Xula
Thanks for much Victoria, kind of you to take the time to review your XULA purchase. We love hearing all the different areas of people's lives which are positively impacted from using their mask. Kind regards, The XULA team
Best mask
Excellent mask! Breathable, conformable and doesn't steam up my glasses!! Have been telling all my friends about it!
2 November 2021
Reply from Xula
Hi Amy, great to hear you are happy with your XULA mask and seeing all the many benefits they bring. Thanks again for taking the time to review your purchase. Kind regards, The XULA team
These masks are amazing
These masks are amazing. i am a freelance musician and these are the first masks I have found during COVID 19 that do not steam up my reading glasses. The transparency allows the singers and players that I direct to see my mouth and face to a much larger extent than other masks which is a huge aide to communication. They are nothing like so hot to wear as other face masks. Many of my singers have embraced their use enthusiastically. Brilliant. Easily washed and dried.
2 November 2021
Reply from Xula
Good morning and many thanks indeed for your glowing review of your XULA masks. We are so happy to hear all the different areas of people's lives which are positively impacted from the use of their XULA masks and not least the entertainment and music sectors which have suffered so much over the last 18 months. We are currently supplying a significant number of theatres across the UK as well as numerous music schools and academies. We hope see you again soon. Kind regards, The XULA team
Very prompt service and pleased with my…
Very prompt service and pleased with my purchase
1 November 2021
Reply from Xula
Hi Maureen, many thanks for taking the time to review your recent XULA purchase. We are pleased to hear you are happy with your purchase. Kind regards, The XULA team.
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