You can't contact them, I'm registered, they send me an email, I reply only to be to told yo register...it's a vicious circle...ive sent 3 emails to their customer service...funnily no reply...
Xikixi
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wish I had read the warnings published here! My own fault for my stupidity. There was me, eyes wide open when a piece of camera accessory, popped up on that (now I am aware fraudulent )adamshop.co.uk,... See more
Basically you pay for a Google search. I found a product advertised for around £20. They charged me £6 to start the process then told me it was available at John Lewis for £55. So almost 3x if you in... See more
Tried to order perfume on xikixi.com. They 'found' my products at reasonable prices, added some insurance I hadn't asked for after I had agreed to order, I couldn't connect to their website for days,... See more
Company details
Information provided by various external sources
We welcome you to write down your comments about Xikixi but we do not actively review Trustpilot as a customer care channel. If you have any positive or negative feedback, please, send it to hello@xikixi.com. We appreciate a lot your feedbacks because they help us to monitor sellers.
Contact info
Scam
Scam. Scam. Scam.
Item never came.
Can't contact then.
AVIOD AT ALL COST!!!
31 January 2022
Unprompted review
Avoid
I don't advise anyone to deal with this company You think you are buying an item from them at a slightly cheaper price, they take your card number, then charge you 12.5% of the price of the goods they find on Google search, something you could easily do yourself. AVOID. This company should be shut down for fraud
31 January 2022
Unprompted review
This is a TOTAL SCAM company
This is a TOTAL SCAM company. You think you are buying an item from them at a slightly cheaper price, they take your card number, then charge you 12.5% of the price of the goods they find on Google search, something you could easily do yourself. AVOID. This company should be shut down for fraud
28 January 2022
Unprompted review
Scam. AVOID
Scam. Avoid. This is fraud and I’ve reported it to my credit card provider.
28 January 2022
Unprompted review
Utter SCAM
Utter SCAM ! Thought I place an order but it turned out to be a search service but this was not made clear. No goods, no refund but charged. Automatic response from customer service. No option to chat with seller as chat closed... Frustrating! Also need to change my credit card since they say "Automatically updated to Premium!!! They want to charge a monthly fee for that. No tab to cancel any possible membership. Worried
27 January 2022
Unprompted review
Fraud
Fraud. Truffa. You think to buy a product and then you will be charged for a "search" on web of your item. Moreover at higher price of other sellers .
Absolutely to be banned
27 January 2022
Unprompted review
Somebody call Trading Standards on this…
Somebody call Trading Standards on this one DO NOT USE!!!!!!!!!!!!!!!! And, those mysterious 5 star feedback, NO WAY!!! Just NO WAY!! Clearly the directors will soon disappear…I wish I had read the reviews before they parted with my kids Xmas money pressies allowance.
26 January 2022
Unprompted review
Utter scam
Utter scam - beware!!
They take your money, then find a seller and the price of the product is always far higher!
26 January 2022
Unprompted review
Registered with them for a product via…
Registered with them for a product via ebay, Said it would be despatched within 5 days tried to log in nothing cant log in , contacted via email just an automated reply 3 times , absolute rip off.
26 January 2022
Unprompted review
Complete and utter scam
Complete and utter scam. They charge you for a Web search! This site should be taken down! Total rip off. Description on their site isn't clear either!!!!! Do not use!
26 January 2022
Unprompted review
I ordered one for gift
I ordered one for gift, I didn’t get any massage from, I couldn’t contact with seller., The website is not working very well if they give my product nicely then I give positive feedback from them. I’m still waiting for the product.
25 January 2022
Unprompted review
Scam paid search fees no response
25 January 2022
Unprompted review
Scam! Avoid!
Scam! Avoid!
Paid for 2 orders £40 in total, orders were canceled same day, refund not received. Automatic response from customer service. No option to chat with seller as chat closed... Frustrating!
25 January 2022
Unprompted review
i have not bought any product yet so i…
i have not bought any product yet so i trusted my gut and decided to read any review first. thanks to the people from leaving feedback on those corrupt companies
24 January 2022
Unprompted review
Total scam since paying the search fee…
Total scam since paying the search fee have not heard anything from this company avoid at all costs complete scam cannot believe any of the positive reviews personally would say these are fake
24 January 2022
Unprompted review
SCAM
SCAM, once i paid their discount on the price advertised for 1ltr bottles of vodka they sent me a link to a site for 250ml bottles for the same price as the 1Ltr.
23 January 2022
Unprompted review
Scam Avoid at any cost
Scam, Fraud ,this company must be investigated by the consumer rights services.
They charge me for the goods ,but nothing received no response from them or the seller.
23 January 2022
Unprompted review
Too good to be true - don't let them scam you!
How can any of the good reviews be real - they all follow a certain theme - 'awesome', 'not gonna lie', no mention of specific products, bad spelling, broken English.... blah blah blah!
Just read the bad reviews and trust your instincts - it's too good to be true, don't let them scam you!
21 January 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.