Zenni offers stylish eyewear at very affordable prices. They are flexible if you have issues with your purchase. I have bought several pairs of eyeglasses over the years, even telling friends and fami... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
"I’m always a little nervous buying glasses online because I have a round face, and anyone with a round face knows the struggle of finding frames that actually fit right and look good! But I gave Zenn... See more
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I received an empty zenni parcel in the mail. Glasses fell out somewhere in transit. Zenni asked for some details to confirm, and then immediately re-made the lost order and used expedited shipping to... See more
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I was hesitant to purchase glasses sight unseen ( no pun intended), so initially I ordered just a single pair. When they arrived, I was stunned by how much I loved them. The fit was great, and the len... See more
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Company details
About Zenni Optical
Written by the company
In 2003 Zenni started as a small, homegrown business in Northern California and has morphed into an e-commerce success story with over 50 million frames sold to customers all over the world. In this journey, we continue to innovate but our commitment remains the same: we help people “See better and live better.”
Ready to revolutionize the way you buy glasses? At Zenni, we believe everyone should have access to high-quality, affordable eyeglasses. With over 4,000 frames and prices starting at $6.95 for single-vision prescription glasses, you don't have to limit yourself to just one pair when you order glasses online. Express all facets of your personality with our low-priced eyeglasses and sunglasses in every style, shape, and color imaginable.
Contact info
448 Ignacio Blvd, #332, 94949, Novato, United States
- 800-211-2105
- service@zennioptical.com
- www.zennioptical.com
4.5
Excellent
166K reviews
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Love my glasses
Love my glasses! They fit perfectly and they came one day early. The price for these glasses is so much more in my budget range.
22 June 2026
Reply from Zenni Optical
Thank you for your review, Angie! We are so happy to hear that your glasses fit perfectly and arrived earlier than expected. We're also thrilled that our prices are within your budget.
Reply from Zenni Optical
Thank you for your wonderful review! We are so pleased to hear that you found the ordering process easy and that you are happy with the quality and pricing. Providing a seamless experience and great value is what we aim for.
Easy to order
Easy to order, loved being able to try on, online, price was great, glasses awesome
29 April 2026
Reply from Zenni Optical
Thank you for your review, Betty! We are absolutely thrilled to hear that you found the ordering process easy, enjoyed the virtual try-on feature, and are happy with both the price and the quality of your new glasses.
Great Experience
The Zenni glasses always fit well and the lenses are always correct. I really like the ability to "try" on the frames before purchasing them.
14 June 2026
Reply from Zenni Optical
Thank you so much for your wonderful review, Gabi! We are absolutely thrilled to hear that your Zenni glasses always fit well and that the lenses are always correct. We're also delighted that you appreciate the ability to "try on" frames before making a purchase. Your satisfaction is our top priority!
Low prices, low quality. Poor lense features
While Zenni has very low prices, you get what you pay for. A lot of their frames look stylish but wearing them is another story. The quality is subpar which equates to low pricing. The material on some looks straight out of the dollar store. Another downside is sizing, you can get a pair in multiple sizes. If you like a pair, they will be a specific size that may or may not fit you. If they don't fit you, you are out of luck. On to another style. The web try on feature is also highly inaccurate. If you base your buying decision on this, you will be disappointed. The PD is off by about 12 or 13. That's very bad. Lastly are lenses. They upcharge you on all sorts of lenses most of which are terrible. Blue light lenses are tinted or colored. Reflections will have a hue so you look bad in pictures. Photochromatic lenses degrade in weeks, not years. So they yellow very fast. This is poor materials. Zenni is a good back up pair option of you skip every bell and every whistle on the lenses. You'll get a cheap pair that will fool some and do cheap you don't care if they break
22 July 2026
Unprompted review
Reply from Zenni Optical
Thank you for your review, JM. We appreciate you taking the time to share such detailed feedback regarding your recent experience. We are truly sorry to hear that several aspects of our products and services did not meet your expectations.
At Zenni, we strive to provide you with an ordering experience that is second to none, and we are sorry to hear that was not the case this time. Your feedback is invaluable as we continue to improve our products and services, and we are here to help if you decide to give us another try. Please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with any questions so we can better help you.
Easy to pick out glasses and options
Easy to pick out glasses and options. Shipping could be a little faster. Overall very good. I have purchased 4 pairs including sunglasses.
22 June 2026
Reply from Zenni Optical
Thank you for your review, Brian! We are so happy to hear that you find it easy to pick out glasses and appreciate the options available. It's fantastic to know you've purchased four pairs, including sunglasses. We also appreciate your feedback regarding shipping speed.
All of the three progressive lenses…
All of the three progressive lenses that I got are great. I got an office lens which is also very convenient
15 June 2026
Reply from Zenni Optical
Thank you for your review, Jef! We're so happy to hear that all three of your progressive lenses are great and that your office lens is very convenient.
Reply from Zenni Optical
Thank you for your review, Beth! We are so pleased to hear that you are happy with the excellent quality of your new glasses.
They Lost My Order, Botched the Remake, Then Refused a Return
Bottom line: Zenni lost my order, botched the replacement, and refused to make it right. Now, I'm out money with a pair of glasses I can't even use.
My first order arrived lost in transit, which is unsurprising, given how poorly the glasses were packaged for shipping. This was entirely on Zenni's end, through no fault of my own. They remade the order and sent a replacement pair, but the second pair had its own problems: the fit was off, and the left lens was made incorrectly. Even though I entered my prescription correctly and it matched my current glasses exactly, looking through the left lens caused eye strain that I don't experience with my other pair.
When I tried to return the faulty glasses, Zenni refused, citing the fact that they'd already remade my order once, despite that remake being necessary only because of their own shipping failure. Customer service was no help at all in resolving any of this.
I'm now stuck with a pair of glasses that don't fit and are unusable, and out the money I paid for them. Incredibly poor service, and I won't be ordering from Zenni again. Save yourself the money and hassle and go to a legitimate vendor.
21 July 2026
Unprompted review
Reply from Zenni Optical
Thank you for your review! We're sorry to hear about the incredibly frustrating experience you've had with your recent orders. It's very concerning that your initial order was lost and that the replacement pair presented issues with fit and lens quality, leading to eye strain. We understand how disappointing it is to be left with unusable glasses and feel that your concerns were not adequately addressed by customer service.
We do see that our team provided an exception to resolve this issue, and we are happy to assist you with any future orders if you decide to give us another try. Please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with any questions so we can better help you.
It was easy to navigate the web site…
It was easy to navigate the web site however shipping takes far to long
12 June 2026
Reply from Zenni Optical
Thank you for your review, Tammy! We appreciate your feedback regarding our website's ease of use. We understand your concern about shipping times and are actively working to improve our delivery efficiency.
My Zenni optical lens for Meta Quest 3…
My Zenni optical lens for Meta Quest 3 is perfect to play my VR headset without glasses on and have a clear view. I had a copy of my eye exam script and sent it in. For only $49 bucks you can't go wrong to get full advantage of my VR goggles.
18 February 2026
Reply from Zenni Optical
Thank you for your review, James. We are absolutely thrilled to hear how much you are enjoying your VR prescription lens inserts for your Meta Quest 3, and we love knowing that you can now jump into your headset with crystal-clear vision and complete comfort—no glasses required!
Providing high-quality, specialized optics at an unbeatable $49 price point is something we are extremely proud of, and we are so glad that uploading your eye exam prescription was such a smooth and easy process. Thank you so much for choosing Zenni to elevate your virtual reality experience, and we wish you countless hours of seamless, immersive gaming ahead!
Your perfect makiThe Perfect Everythingng of my perfect pair
Your perfect making of my perfect pair. Crafted just as I asked. My whole family wears your company glasses. We all just Love the personal touch you all put in making us happy. Your prices are in our budget. The quality of the choices we get to choose from is very nice. I have not once recieved a bad pair or wrong prescription.
14 June 2026
Reply from Zenni Optical
Thank you for your review, Tammy. We are absolutely thrilled to hear that your newest glasses are a perfect pair, crafted exactly as you requested.
Knowing that your entire family trusts Zenni for your eyewear needs and that you feel the care and personal touch we put into every single order truly means the world to our team. Providing precise prescription accuracy, high-quality selections, and budget-friendly prices for you and your loved ones is exactly what we strive for every single day. Thank you so much for your incredible loyalty, and we look forward to crafting many more perfect pairs of glasses for your family in the future!
The bifocals are only good for like a…
The bifocals are only good for like a foot away. Everything is blurry after that.
4 June 2026
Reply from Zenni Optical
Thank you for your review, John! We're sorry to hear about the blurriness you're experiencing with your bifocals. We want to ensure your vision is clear at all distances. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.
Reply from Zenni Optical
Thank you so much for your wonderful review, Clark! We are absolutely thrilled to hear that you are so pleased with the quality of your new glasses.
Reply from Zenni Optical
Thank you for your review, Paul. We're so glad you had a great experience from beginning to end. Thank you for sharing your positive feedback with us.
glasses incl
glasses incl. bifocal lenses cheap and generally perfect. Out of 5 frames over three years one had an issue with one lense. Upon calling the representative (call got through in 3 minutes) that pair was exchanged easily.
21 June 2026
Reply from Zenni Optical
Thank you so much for your wonderful review! We are absolutely thrilled to hear about your experience with Zenni over the past three years across five pairs of glasses, and we are so glad that your bifocal lenses have been generally perfect and budget-friendly for you.
While we always aim for absolute perfection with every pair right out of the box, we are so delighted to hear that our team was able to answer your call in under three minutes and resolve that lens issue so quickly and easily. Providing fast, helpful, and reliable service whenever you need us is just as important to us as crafting great eyewear. Thank you so much for your loyalty, and we look forward to making many more fantastic pairs of glasses for you in the future!
Quality on all steps
We ordered glasses for my son following instruction on the site. The process is very clear and definite.
The price is avesome.
13 June 2026
Reply from Zenni Optical
Thank you for your review. We are absolutely thrilled to hear that your experience ordering glasses for your son was so clear, straightforward, and easy to follow.
Providing a user-friendly, step-by-step process alongside high-quality eyewear at awesome, budget-friendly prices is exactly what we strive for every single day. Thank you so much for choosing Zenni for your family's eyewear needs, and we look forward to crafting many more fantastic pairs of glasses for your son in the future!
Reply from Zenni Optical
Thank you for your review, Cindy! We are so pleased to hear that you consistently experience quick delivery and that your prescription is always correct. We truly appreciate your positive feedback!
Reply from Zenni Optical
Thank you for your review, Daniel! We are so pleased to hear that you are happy with the quality of your product and our fast shipping.
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