Zenco Legal Ltd Reviews 

9,386
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the intuitive website and straightforward online forms, noting how remarkably simple it is to complete legal paperwork without unnecessary delays. Consumers frequently highlight the exceptionally friendly and professional staff who go out of their way to provide wonderful guidance and total reassurance throughout the entire journey. Though some reviewers initially felt a bit unsure or experienced minor confusion when navigating the digital platform independently, prompt phone assistance readily cleared up any worries. People also mentioned that receiving clear updates and properly checked documents gave them complete confidence in the final results.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the online process is... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professional and patient... See more

Service

Clients share positive opinions on service, praising the fast, efficient, and professional handling of... See more

Customer service

People report positive experiences with customer service, highlighting that representatives are exceptionally... See more

Website

Consumers experience great satisfaction with the website, expressing that the online process is simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The simplicity of the form and everything was straight forward. The questions were not complicated. However, I note the form was asking for a separate email and phone number for my 90 year old dad who... See more

Company replied

Rated 5 out of 5 stars

Superb service from Zain re setting up my Power of Attorney documentation. Extremely friendly manner,informative,helpful and patient.Cost:very reasonably priced. Thank you so much Zain,you're a... See more

Company replied

Rated 5 out of 5 stars

We decided to get Power of Attorney documents for me and my husband. Googled it and Zenco had so many positive reviews. Well they’ve got another from me. Everything was so simple to do online,... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend this service . thought this process would be so difficult to do but found the online process easy . I did need some questions answered, so I booked a telephone call and they... See more

Company replied


Company details

  1. Paralegal Services Provider

About Zenco Legal Ltd

Written by the company

Zenco Legal

We focus on you to bring legal services that separate us from the rest by being; accessible, affordable with amazing service.

We offer our customers same day phone appointments for their convenience for Lasting Powers of Attorney documents, basic and Trust Wills.

We're on average 65% cheaper than high street solicitors with a best price guarantee for peace of mind.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(9,386)

2,302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick

Quick, Easy,and understandable.

10 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

We appreciate your kind review ☺️

Rated 5 out of 5 stars

Great service Arthur was very helpful

Great service Arthur was very helpful, paperwork arrived promptly and clearly labelled for each signatury.
Clear instuctions.
Would definately use again

9 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

We appreciate your lovely review, we will pass your kind words on to Arthur 🩷

Rated 5 out of 5 stars

Sadly I made mistakes on the original…

Sadly I made mistakes on the original document. I phoned Zenco & left a message. They rang me back very quickly & assured me that a new batch would b sent & that they would check it out before proceeding. That was yesterday. I have had an email to say documents are on the way. Excellent.

16 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

Thank you for your kind review 🩷

Rated 5 out of 5 stars

Nothing is a bother

It was so easy to fill the form in online and when they rang the next day he explained everything so clearly that any worries were cleared up.

15 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

Thank you for your kind words 🩷

Rated 5 out of 5 stars

Great service and easy to use

The screenflow made it really easy to use. I had a couple of queries afterwards, and they answered ewithin 12 hours. Great service.

15 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

Thank you for your kind review ☺️

Rated 5 out of 5 stars

I received all the paperwork to the…

I received all the paperwork to the post and it’s clearly marked where myself and witnesses have to sign which is a blessing and easier to cope with as , I ordered both power-of-attorney health and financial forms . They didn’t take long in being delivered. So now I have to fill them in with my witnesses and post it back to another address to be authorised so far I have found it an easy procedure to follow.

8 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

Thank you for your lovely review ☺️

Rated 5 out of 5 stars

Chris used his undoubted experience and…

Chris used his undoubted experience and expertise to guide us through the completion of the necessary IPA forms. Very professional and we are very grateful for his support.
Thank you 🙏

15 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

Thank you for your lovely feedback, we will pass the kind words on to Chris ☺️

Rated 5 out of 5 stars

Zenco:First class service offered!!

Superb service from Zain re setting up my Power of Attorney documentation.

Extremely friendly manner,informative,helpful and
patient.Cost:very reasonably priced.
Thank you so much Zain,you're a credit to the company.I wish you all the best,and may you go from strength to strength!

15 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

We appreciate your very kind feedback, we will pass on your compliments to Zain ☺️

Rated 5 out of 5 stars

Confused!

I was slightly confused filling in the questionnaire online so decided to phone Zenco .Glad I did they were so helpful and very patient with me Thank you Zenco!

15 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

We appreciate your lovely feedback 🩷

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