Your Conveyancer Reviews 

1,467
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 551 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and knowledgeable, making interactions pleasant and productive. The service is frequently described as efficient and smooth, with many appreciating the quick progression of their cases. Reviewers highlight excellent communication and fast response times, ensuring they are kept well-informed throughout the process. The user experience, including the online portal, is often noted as easy to use and helpful for tracking progress. However, some customers also noted significant delays in their processes, leading to increased costs and frustration. A few other people also felt that communication was sometimes slow or unhelpful, with some experiencing a lack of professionalism from staff.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers had positive experiences with service, often describing it as brilliant, top-class, and 5-star.... See more

Customer service

Consumers find customer service to be positive, with many praising the ease of direct contact with case... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the quick and efficient... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very positive experience. Keith Fearnley was the case manager and everything went through very smoothly. I really liked that all status updates and tracking could be viewed from the proactive portal -... See more

Rated 5 out of 5 stars

Amy Aylward has been incredibly helpful throughout the whole process. She has taken time to explain processes and always kept in contact with updates. She has worked tirelessly to help us navigate t... See more

Rated 5 out of 5 stars

Went above and beyond every time I needed them. When errors were made or delays were caused by the mortgage company my case manager pushed through to completion in double quick time and extra fun... See more

Rated 5 out of 5 stars

We are very happy with how Claudia handled the whole process of buying our first house. Communication was fast and to the point from the very beginning. Whenever we had a question or were not sure a... See more


Company details

  1. Conveyancer
  2. Lawyer
  3. Real Estate Attorney

Written by the company

Your Conveyancer - Scotland’s only provider of conveyancing services dedicated solely to the financial services and property sectors. We combine the best of traditional values with cutting edge technology to provide a high quality, customer focused service which has been specifically designed to make the experience of buying, selling and remortgaging as easy and stress free as possible. We really do listen to what our customers tell us and we continually strive to improve what we do in order to give our customers the type of service that they want. Features such as online case tracking, e-mail and text updates as well as our proactive and friendly approach ensure that our customers get regular and accurate communication from us and always know exactly what is happening. When our customers are happy we know that we are doing the right thing. We are solicitors and are regulated by The Law Society of Scotland.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,467)

554 reviews in the last 12 months

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Rated 1 out of 5 stars

I think snails work here

I think snails work here!
This firmed picked up my mortgage application on behalf of the lender and I must say they are extremely slow and frustrating.
It's been a week between emails now and still no answer to my question. Two items were put on my invoice that should not have been.
Although polite, the solicitor who was dealing with my case reminded me that she worked for the lender and not me and therefore if I needed 'advice' I should get my own solicitor. This frustrated me as I wasn't asking for any advice, I was asking for details of how to find the questionnaire she kept asking me to upload and also if she needed verified copies my ID.
The working practice is chaos for the end user. There are mountains of letters and forms that came from all different places, they have different titles on different platforms and you have to figure out which form the solicitor is actually asking for.
I let her know that I'd uploaded the documents that were needed only to be told that she had not received these via post! In an email, far far away, there was a paragraph that requested one certain document by post. No message from her after she could see I'd uploaded it online to double check it was on it's way.
The process has taken far longer that it should have done, there have been way too many emails with me asking the same question over and over only for the reply to be copy and pasted from a previous email. Important information is hidden away in letters attached to their own platform so if you want to review something you have to log back it.

I've found the service slow and the team unhelpful and I would never use this firm again.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

I was very happy with the service…

I was very happy with the service provided. Communication was clear, the process was handled efficiently, and everything was explained in a straightforward way when required.
I do not have any specific areas for improvement. Overall, I found the service professional, helpful, and well managed from start to finish.

24 June 2026
Unprompted review
Rated 4 out of 5 stars

Fast Acting

Not every transaction will go smoothly- it is safe to say that mine was one of those. Despite numerous hurdles, communication challenges and delays- my case was somehow completed within less than 24 hours.

Callum- thank you for your understanding, patience and empathy during a very challenging time in my life. It is greatly appreciated.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

My remortgage with additional borrowing was completed less than 3 weeks after instructing Your Conveyancer - so quick and easy. Jordan Stewart was great, communicated quickly and explained things well. The online portal is easy to use and makes the process straightforward - would highly recommended.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Quick, excellent communication, my case manager Oliver was superb and very calm when we hit a few sticky points
Couldn’t recommend enough! Fantastic job, thank you

19 June 2026
Unprompted review
Rated 5 out of 5 stars

High expectations, distance concerns, ZERO regrets

We’ve proceeded with two properties using Your Conveyancer. Our first we unfortunately had to pull out of, however Izaura was amazing. Prompt with responses and had us in a fantastic position within a matter of weeks!

When we switched to our current property we were allocated to Amy Aylward and our expectations were high after our experience with Izaura, and we were not disappointed.

Quick with responses (sometimes within minutes!!) answered all of my stupid questions, had our paperwork and everything done in a very quick timeframe, and successfully got us from offer acceptance to exchange (today - yay!) in a matter of 8 weeks, with paperwork all sorted out her end by week 6. FANTASTIC!

I was wary of using a distance conveyancer and the EA tried to get us to use their partnered solicitor for convenience but we didn’t want to use the same solicitors as the sellers, and we’re glad we trusted our gut.

Transparent pricing, our costs didn’t increase form our quote, didn’t get charged any fees for not completing our first purchase as advertised (and zero push back from them on this, we didn’t even have to check!).

Now to wait to get the keys to our families home mid July. Super excited, and extremely grateful to Amy.

THANK YOU!!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Amy Aylward

I was assigned Amy Aylward to handle my case. I’m so glad I was.

Amy was fantastic throughout the whole process. Communication was always clear and timely, and I was kept updated every step of the way. Any questions I had were answered quickly, and all the information I needed was provided without me having to chase anything.

From my offer being accepted to completing on the property, the whole process took just two months, with the legal side being dealt with incredibly efficiently. Amy made everything feel straightforward and stress-free, and I never felt like I had to worry about what was happening behind the scenes.

Buying a house can be overwhelming, but Amy made the experience smooth from start to finish. I would happily recommend her to anyone looking for a solicitor for their property purchase.

Thank you, Justyna S.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service special shoutout to Claire Ryder

⭐⭐⭐⭐⭐

I recently used this firm for the purchase of my new home and received exceptional service throughout. A special thank you to Claire Ryder, who handled my transaction from start to finish with professionalism, efficiency, and excellent attention to detail.

One of the most impressive aspects of the service was the speed of the entire process. I had my offer accepted at the beginning of March and was collecting the keys to my new home by the beginning of June. It helped that both sides were chain free nonetheless, Claire worked proactively throughout to keep everything moving and ensure there were no unnecessary delays.

Communication was excellent from start to finish. Claire kept me informed at every stage, responded promptly to any questions I had, and explained everything clearly and thoroughly. Buying a house can be stressful, but her calm and organised approach made the experience far smoother and more straightforward than I expected.

I always felt that my purchase was in safe hands, and Claire’s expertise and dedication gave me complete confidence throughout. I am extremely grateful for all of her hard work and would highly recommend Claire Ryder and the firm to anyone looking for a knowledgeable, reliable, and efficient solicitor.

Thank you again for helping me secure my new home.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Cannot thank enough Magdalena Nowicka…

Cannot thank enough Magdalena Nowicka with my purchase. Magdalena demonstrated expertise and ensured that my case was completed in time despite challenges with the Seller's solicitors and expiring mortgage offer. I am very appreciative of Magdalena's help and grateful to have worked with Magdalena and hope my review reaches the Management team of Your Conveyancer.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Jordan was really helpful !!

Jordan made the process of my remortgage so simple and was able to give great advice.
Will be returning and I would definitely recommend to others.

Thanks

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent conveyancing service

We used Your Conveyancer for moving from our first home to our next home, and after the experience we had with other solicitors on our first home we couldn’t believe that we could have such a positive experience as we did the second time round. Brian from the team handled our case excellently, keeping us informed the whole way through - we never needed to follow up on anything. We would absolutely recommend them!

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, nothing too much trouble & the communication from Magdalena especially was flawless. Thank you for a smooth service.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Being a first time buyer the buying…

Being a first time buyer the buying process can be daunting but Amy was always on hand to aid with any queries and explained every step of the process for me which really put my mind at ease and made the purchase smooth and stress free

5 June 2026
Unprompted review

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