Your Conveyancer Reviews 

1,467
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 551 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and knowledgeable, making interactions pleasant and productive. The service is frequently described as efficient and smooth, with many appreciating the quick progression of their cases. Reviewers highlight excellent communication and fast response times, ensuring they are kept well-informed throughout the process. The user experience, including the online portal, is often noted as easy to use and helpful for tracking progress. However, some customers also noted significant delays in their processes, leading to increased costs and frustration. A few other people also felt that communication was sometimes slow or unhelpful, with some experiencing a lack of professionalism from staff.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers had positive experiences with service, often describing it as brilliant, top-class, and 5-star.... See more

Customer service

Consumers find customer service to be positive, with many praising the ease of direct contact with case... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the quick and efficient... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very positive experience. Keith Fearnley was the case manager and everything went through very smoothly. I really liked that all status updates and tracking could be viewed from the proactive portal -... See more

Rated 5 out of 5 stars

Amy Aylward has been incredibly helpful throughout the whole process. She has taken time to explain processes and always kept in contact with updates. She has worked tirelessly to help us navigate t... See more

Rated 5 out of 5 stars

Went above and beyond every time I needed them. When errors were made or delays were caused by the mortgage company my case manager pushed through to completion in double quick time and extra fun... See more

Rated 5 out of 5 stars

We are very happy with how Claudia handled the whole process of buying our first house. Communication was fast and to the point from the very beginning. Whenever we had a question or were not sure a... See more


Company details

  1. Conveyancer
  2. Lawyer
  3. Real Estate Attorney

Written by the company

Your Conveyancer - Scotland’s only provider of conveyancing services dedicated solely to the financial services and property sectors. We combine the best of traditional values with cutting edge technology to provide a high quality, customer focused service which has been specifically designed to make the experience of buying, selling and remortgaging as easy and stress free as possible. We really do listen to what our customers tell us and we continually strive to improve what we do in order to give our customers the type of service that they want. Features such as online case tracking, e-mail and text updates as well as our proactive and friendly approach ensure that our customers get regular and accurate communication from us and always know exactly what is happening. When our customers are happy we know that we are doing the right thing. We are solicitors and are regulated by The Law Society of Scotland.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.8

All reviews

(1,467)

554 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Communication was spot on

Communication was spot on. No long delays like we have had with another company in the past. Responses we're quick and to the point.
We felt everything was dealt with quickly and with efficiency.
I would highly recommend using Your Conveyancer. We will certainly be using them again when we move.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Remortgagement

I had Liam Murphy as my case manager. He was brilliant and when he went on his annual leave his team picked up any issues that I needed help with. Great team with quick response time. Really made the 1st time remortgagement come together.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Laura!

My partner and I had a great experience with Your Conveyancer. Our case handler Laura E was so helpful and lovely. She always got back to me in a timely manner if I had any questions. As first-time buyers Laura made the journey so much easier and I felt as though I could ask anything even if I thought it might be a silly question, Laura was always so helpful. Would highly recommend. Thank you so much, Laura!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Our Case Handler

Our Case Handler, Sofia Koukoula was absolutely Brilliant. She responded to our queries, quickly and thoroughly and was extremely helpful.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and helpful

Shania was extremely helpful and efficient during what was a complex, multi property remortgage. She was quick to respond to queries/concerns and able to offer solutions and resolve issues.
Crucially if she was unavailable, colleagues were contactable and able to help. This is key in time pressured transactions.
I would not hesitate in recommending her, or Your Conveyancer, to others,

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

We had an excellent experience with our solicitor throughout our remortgage. From start to finish, they were professional, efficient, and kept us informed every step of the way. Communication was always clear, and any questions we had were answered promptly. Would definitely work with them in the future. Thank you YourConveyancer.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Your Conveyancer while completing my remortgage. The whole process was handled professionally and efficiently from start to finish. Communication was clear, and Jennifer kept me informed at every stage, making what could have been a stressful process feel straightforward and smooth.

I really appreciated their responsiveness, attention to detail, and support throughout. Thanks to their hard work, my remortgage was completed successfully without any issues. I would highly recommend their services to anyone looking for reliable and professional conveyancing support.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, hassle free. The staff were professional, knowledgeable and friendly. The portal was informative and kept me up to date with all aspects of my case. Can’t recommend highly enough.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with Sofia

I had an amazing experience with Sofia. Made this whole situation pain free. This was my first time remortgaging and had an issue with another company but Sofia made the whole process easy and would highly recommend 5*

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service from a great company

From the start of Joe introducing himself to the very finish an excellent service was carried out , kept informed along the way and if anything was needed or any queries Joe was there,
All fees were explained clearly.
The process was very smooth and stress free from start to finish
I would highly recommend this company to anyone who is looking for a conveyancer

29 June 2026
Unprompted review
Rated 3 out of 5 stars

Not helpful where it mattered- Rebecca saved the day

After i left a negative trustpilot review, a very helpful person called Rebecca called and explained the process of changing our mortgage supplier can include the last month going to your current supplier but that it will be refunded. This was incredibly helpful, yet it should have been explained thoroughly in the beginning to avoid us being stressed and concerned.

Rebecca followed up several times to ensure we knew what was going on and were happy- so shoutout to her for excellent customer service. however, it would have been better if this was done by our original contact. We receieved many emails from from them mainly saying 'everything is fine nothing for you to do'. they over communicated on irrelevant things, and then missed something really important. I would have expected people who deal with mortgages everyday to have seen this and helped us rather than blaming it on us for not understanding it.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

I had a really positive experience with Amy at Your Conveyancer throughout the purchase of my property.

From the very beginning, Amy was professional, approachable and incredibly efficient. She kept me updated at every stage of the process, so I always knew what was happening and what to expect next. Whenever I had questions, she responded promptly and explained everything clearly, which made what could have been a stressful process feel much more manageable.

I always felt that my purchase was being handled with care and attention, and Amy's communication and support gave me real confidence throughout. I really appreciated how responsive and organised she was from start to finish.

I wouldn't hesitate to recommend Amy and Your Conveyancer to anyone looking for a reliable and professional conveyancing service. Thank you for making the process as smooth as possible!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I had an excellent experience with Your Conveyancer from start to finish. They were professional, knowledgeable, and kept me informed throughout the entire process. Every question I had was answered promptly, and they made what could have been a stressful experience feel straightforward and well-managed. Special thanks to Claudia for handling everything so well and being so quick to respond.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

More than 5 stars

Without a doubt, this is the most professional and efficient legal team I have ever worked with. Every detail was handled with exceptional care, and they kept me informed throughout every stage of the process with timely updates and clear communication. Their attention to detail, professionalism, and dedication gave me complete confidence from start to finish.

A 5-star rating doesn’t even begin to reflect how outstanding they are. I would especially like to thank Kate Gray for her incredible support, professionalism, and commitment. I truly appreciate everything she has done. I highly recommend this team to anyone looking for first-class legal services.

25 June 2026
Unprompted review

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