I ordered 3 different drinks, however only 2 arrived, packaged separately. After a message to customer services, which is a pain in the backside, as you used to be able to phone them directly, but... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It may not be the cheapest way to get my drinks (which is strange as it's direct) but it's easy and reliable, and the help chat is actually genuinely helpful
Company replied
Very easy to order, prompt delivery, well packaged. I've given it 4 stars, as the first Royal Mail driver dumped the package on the doorstep & I struggled to take it in, as it was heavy. The second R... See more
Company replied
Delivery was really quick, only negative was i ordered 3 but only got 2 but don’t know why the 3rd one was refunded
Company replied
Company details
Written by the company
Your Coca-Cola gives you direct access to the drinks you love. From household favourites and exclusive bundles, to official merchandise and completely new products – there’s something for everyone. Plus, Your Coca-Cola offers convenient delivery options straight to your door including the opportunity to subscribe for regular deliveries and savings. We’re focused on continually improving the service we provide. This is why your honest feedback is important to us.
Contact info
5th Floor, Voyager House, M90 3DQ, Manchester, United Kingdom
- 0800 470 3242
- www.yourcoca-cola.co.uk
4.3
Excellent
7K reviews
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Must be honest
Must be honest, I ordered diet coke glass bottles, then looked at reviews. Wasn't expecting a lot from the reviews. I needn't have worried. My order arrived ahead of time. Packaging was 1st class. Grandson is delighted. I will definitely be ordering again. I can't fault the company. Prices are great. I am really happy.
15 June 2026
Unprompted review
Reply from Your Coca-Cola
Hello,
Thank you for taking the time to leave your review. We truly value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.
If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.
Kind regards,
Natalia
My order arrived with in days which I…
My order arrived with in days which I was very happy with
7 June 2026
Reply from Your Coca-Cola
Hello,
Thank you for taking the time to leave your review. We truly value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.
If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.
Kind regards,
Natalia
Happy with my delivery thanks
7 June 2026
Reply from Your Coca-Cola
Hello,
Thank you for taking the time to leave your review. We truly value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.
If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.
Kind regards,
Natalia
I'm still awaiting 3/4 of my order
7 June 2026
Reply from Your Coca-Cola
Hello Jo,
I’m sorry to hear about the frustration caused by this matter.
I’m pleased to be able to resolve this issue for you.
Please provide your order number or contact us via your account, and we’ll be able to resolve this issue straight away.
Kind regards,
Feedback Team
Red cans delivered not the black and gold ordered
Order came quickly, however I ordered the black and gold tins for caffeine and zero sugar coke however received red normal cans 😢
6 June 2026
Reply from Your Coca-Cola
Hello Craig,
We're sorry to hear there was a mix-up with your order and you received different cans than expected. We appreciate you bringing this to our attention. We are looking into this.
A message has been sent to your account.
Kind regards,
Liam
I placed my order and it was fulfilled…
I placed my order and it was fulfilled 100% there were no alterations to my order.
6 June 2026
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Still haven’t received my order
Still haven’t received my order, waited all week now it says delivery damaged in transport
5 June 2026
Reply from Your Coca-Cola
Hello Rajan,
We are truly sorry your order arrived damaged. We are looking into this delivery issue for you.
A message has been sent to your account.
Kind regards,
Liam
Beware
Beware, manual keying of credit card details, post transaction, is an outdated practice and isn’t permitted by most banks.
Never got my order because this practice prevents verification.
Very poor.
4 June 2026
Reply from Your Coca-Cola
Hi,
Thank you for sharing your feedback. I am sorry to hear about the issue with your order verification. We are reviewing our payment processes to prevent this from happening again.
I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia
Put the wrong postcode on my parcel &…
Put the wrong postcode on my parcel & wouldn’t do a thing about it. No coupon for another, no discount, nothing. So I paid £5 postage & for the cokes to go to someone else. Don’t buy from them. Do not care about customers at all.
3 June 2026
Reply from Your Coca-Cola
Hello Julie,
We are very sorry to hear about the issue with your parcel's postcode and the frustration this caused. We are reviewing our processes to prevent this from happening again.
A message has been sent to your account.
Kind regards,
Liam
I STILL havent got my order!!!!!
I STILL havent got my order!!!!!
Today is a week ago i ordered!
1 June 2026
Reply from Your Coca-Cola
Hello Sarah,
We are very sorry your order has not arrived. We are looking into this immediately.
A message has been sent to your account as you were unavailable for my call.
Kind regards,
Liam
Reply from Your Coca-Cola
Hello MEP,
We appreciate you sharing your experience. We are looking into this shipping delay for you.
A message has been sent to your account as you were unable to accept my call.
Kind regards,
Liam
Fast delivery great product
Fast delivery great product, you just can't beat the taste from the glass bottle
1 June 2026
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Good value for money
Good value for money with delivery in a couple of days. Your Coca-Cola will become my standard spot for ordering drinks in bulk.
1 June 2026
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great response when notified of an…
Great response when notified of an incomplete delivery of every item ordered. Replacement sent, easy to resolve.
31 May 2026
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
My order was supposed to be delivered…
My order was supposed to be delivered to me last week already. Coca-Cola stating that they are waiting for Royal mail to collect from their warehouse and royal mail stating that they are waiting for my order to arrive at their warehouse. Customer care not apologetic at all.
30 May 2026
Reply from Your Coca-Cola
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Great service and excellent value
We have used you a few times now and going forward you will be our main supplier. It’s easy to order, delivery is quick with excellent communication throughout
29 May 2026
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great Experience
Decided to try ordering direct from Coca Cola and very pleased I did great full range to choose from delivered well packaged (a bit to well trying to open lol) and great prices as well 10/10
29 May 2026
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
cancelled my order 2-3days after…
cancelled my order 2-3days after placing a order... with no reason..... but moeny has been taken out my bank....
28 May 2026
Reply from Your Coca-Cola
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Shite
Shite, waited 4 weeks for them to get their fingers out and send me my order and they just ended up cancelling. Comically bad ran company imo
3 June 2026
Unprompted review
Reply from Your Coca-Cola
Hi Matty,
Thank you for taking the time to leave a review.
We are sorry to hear your order was cancelled and do want to look further into this. Can you please respond to the request sent to you via your TrustPilot account?
Kind Regards,
Stephen
Great Service!
Great service! Delivery was the next working day and arrived mid afternoon via Royal Mail. Order arrived correct and no errors. Can't fault the service at all
27 May 2026
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
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