Your Coca-Cola Reviews 

7,294
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 661 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that navigating the online platform to place an order is extremely simple, while shipping is remarkably fast and product prices remain very competitive. Consumer feedback shows how wonderful it is to receive favorite beverages safely packed in sturdy containers directly at home. Some reviewers were not happy with delivery problems, noting that items occasionally arrived damaged, leaked inside the box, or lacked proper care. A few other people also felt that shipments were delayed significantly or experienced frustrating tracking issues with the assigned courier services.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders generally arrive quickly and... See more

Product

Users describe positive interactions with product, highlighting the great taste and affordable prices.... See more

Order

Reviewers mention ambiguous feedback about order, noting that while the website is generally easy to use and... See more

Service

Customers consistently note positive experiences with service, highlighting outstanding support, fast... See more

Price

Customers had positive experiences with price, frequently highlighting competitive and affordable costs along... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 3 different drinks, however only 2 arrived, packaged separately. After a message to customer services, which is a pain in the backside, as you used to be able to phone them directly, but... See more

Company replied

Rated 4 out of 5 stars

It may not be the cheapest way to get my drinks (which is strange as it's direct) but it's easy and reliable, and the help chat is actually genuinely helpful

Company replied

Rated 4 out of 5 stars

Very easy to order, prompt delivery, well packaged. I've given it 4 stars, as the first Royal Mail driver dumped the package on the doorstep & I struggled to take it in, as it was heavy. The second R... See more

Company replied

Rated 4 out of 5 stars

Delivery was really quick, only negative was i ordered 3 but only got 2 but don’t know why the 3rd one was refunded

Company replied


Company details

Written by the company

Your Coca-Cola gives you direct access to the drinks you love. From household favourites and exclusive bundles, to official merchandise and completely new products – there’s something for everyone. Plus, Your Coca-Cola offers convenient delivery options straight to your door including the opportunity to subscribe for regular deliveries and savings. We’re focused on continually improving the service we provide. This is why your honest feedback is important to us.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(7,294)

636 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to shop

17 June 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great experience

Great experience, very convenient having all your drinks available in the same place. Prices are standard but usually get promo codes, and delivery is free in some cases. I will always continue to use Coca-Cola website and app for all my drinks in the future.

17 June 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

First time buyer

First time buyer.
Items arrived 48hrs earlier than predicted which was good, before this current high temps (22/6/26) hit.
Very decent prices for the 3 x cases I bought & very well packaged in thick/sturdy boxes, which can def be reused.
Def be using this company again.

17 June 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Messed up my order and no communication

Made an order, they took it in separate payments which then the card issuer as a precaution cancel the transaction. Was not made aware. I was told the order was dispatched when it wasn’t.
No communication to make me aware

17 June 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello Carlos,

Thank you for your feedback. We're sorry to hear about the issues with your order and the lack of communication. We are reviewing our payment and dispatch processes to prevent this.

A message has been sent to your account.

Kind regards,
Liam

Rated 5 out of 5 stars

Fair prices

Fair prices
Easy & Fast Delivery

16 June 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Yea good ,on helpful delivery driver

Yea good ,on helpful delivery driver, on time

16 June 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Delivery Service

It was all about the delivery I wasnt home, and delivery driver place my parcel behind my garden gate...

Making my order was very easy.

14 June 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

First class products & the prices are…

First class products & the prices are very good, delivery was excellent and the overall experience of my first order has been brilliant 👏 👏

14 June 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Absolutely blown away

Absolutely blown away. Not only was the product extremely red, the noise from opening it, which only be described as carbonation, was electric. Poured like a dream and tasted proper sound n that. Gerrup. Best wishes, unnecessary reviews.

20 June 2026
Unprompted review
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

A good experience.

I’ve not used this company before. I found them to be efficient, had a good price and delivered on time. Here’s to the future.

12 June 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Excellent service

Excellent service, sorted our problem with no question

12 June 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 2 out of 5 stars

Real plastic taste after drinking Glaceau Smart Water…

When drinking them Glaceau Smart Water from 600ml plastic bottle, I get a real plastic taste left in my mouth. This can't be good. I know the plastic is now made cheaply, but is it still safe to drink from?

19 June 2026
Unprompted review
Your Coca-Cola logo

Reply from Your Coca-Cola

Hi Abs,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

It was fine delivered inside my house

It was fine delivered inside my house
And helped my wife get them in I unfortunately am disabled so can’t
So I was very pleased that they delivery guy helped put the cans inside the door for her
As far as the new no nothing zero everything coke is concerned the taste
Is ok maybe needs a little tweak hear and there but all good see how long they last I have loads of Coke Zero normal in stock but I drink about 18 cans a day so go through the cases very quickly

11 June 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Fast delivery and great products…

Fast delivery and great products especially during this heat

10 June 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars

Absolutely delighted

Came across this website by accident. Ordered glass bottled cola at a great price, Ordered it, then checked reviews. There were negative reviews so wasn't expecting much. Hand on heart my experience was spot on. From ordering to delivery I was kept informed. My order came a day early My grandson is delighted and so am I. Will be ordering more soon. Great experience

10 June 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. Was able to order the new dark cherry fanta along with the regular orange.
Haven’t been able to find the crate of the dark cherry anywhere else.

10 June 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 2 out of 5 stars

It says be honest and what went wrong…

It says be honest and what went wrong this time? I just tried to contact this company that I just bought three cases of sodas from which I paid top dollar for. I went on the chat line to inquire where I could get the small mixer tins of Coca-Cola and I had someone come online named Joshua who could give me no information whatsoever about anything to do with the Coca-Cola company product and where to find it. This online company only has the stock they carry ,but to have no information with regards to obtaining Coca-Cola products is silly...they can hardly call themselves the Coca-Cola co.and not know how to obtain coke products .Joshua (if he was even real). Was unfriendly and curt with his replies taking over 90 seconds to answer one question and offered no common courteous consideration to assist me as I had to ask 5 separate questions to get the same reply. I'm not sure it was a human so I'm saying this isn't a good look for a going concern of that status...I really take exception to that. The name Coca-Cola is a worldwide brand when you sell it you take responsibility for your product You at least try to be friendly and competent if you can't answer a question and you don't make an ongoing customer feel as though they're talking to a stump so I'm very dissatisfied with their Coca-Cola online which is there to assist customers. And I will now say that I paid 15 £ for a case of Coca-Cola to be delivered and I know that at Morrisons who also delivers sell 3 cases for 24 £ so I guess I'm the muggins then!?! but I owe it to the general public to say how I feel. If Coca-Cola is such a caring company why are they cutting corners on their existing customers. I won't buy from this service again Thank you Trust Pilot for being there.

16 June 2026
Unprompted review
Your Coca-Cola logo

Reply from Your Coca-Cola

Hi Joyce,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,
Liam

Rated 5 out of 5 stars

Shipped quickly

Shipped quickly, good value, no problems.

9 June 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars

Must be honest

Must be honest, I ordered diet coke glass bottles, then looked at reviews. Wasn't expecting a lot from the reviews. I needn't have worried. My order arrived ahead of time. Packaging was 1st class. Grandson is delighted. I will definitely be ordering again. I can't fault the company. Prices are great. I am really happy.

15 June 2026
Unprompted review
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for taking the time to leave your review. We truly value and appreciate your comments.

We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.

If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.

Kind regards,
Natalia

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look