From the planning stage right through to the delivery and installation an excellent experience and no problems. The installation was excellent and bar awaiting a couple of electrical fittings to ma... See more
Company replied
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Review summary
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We had some dealings with customer service after a few issues and Zoe was amazing. Her communication was clear at all times. She listened to our issues and always followed up with a plan. She alwa... See more
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After back and forth emails, Joseph corrected an issue over the phone that was deemed as contractually correct. There was an oversight with the colour of this item ordered, as we had changed internal... See more
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Just had our first Wren visit by Chris Tulip who took great care and attention to measure up to give us multiple options for a new kitchen layout. Chris text ahead of arriving and got straight on wit... See more
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Company details
About Wren Kitchens
Written by the company
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Written by the company
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contact info
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4.4
Excellent
101K reviews
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Good experience
Great communication before arriving and arrived on time. Very personable. Did what he need to do accurately and asked questions as required. Thank you for coming.
26 August 2026
Unprompted review
Positive Customer Experience
Sadly some things arrived damaged in transit. However, all the stops were pulled out in rectifying the issue. The matter was dealt with pleasantly, swiftly and professionally. Very willing to return for future sales as I know I am going to be looked after. Issues happen, how they are dealt with makes the difference. Wren Kitchens made the difference, particularly their staff. All those we have had the pleasure of meeting or talking with have been nothing but exceptional; particularly Natasha in Customer Services.
26 August 2026
Unprompted review
Home measurement service
We had a home measurement service with Matt Sabin. He kept us up to date with when he'd arrive, and the measurement was quick. Would certainly recommend.
26 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Home survey
Had C.Smith from surveying team out this afternoon, kept us upto date with arrival times, really nice and friendly approach, great with animals and children. Done a thorough job with the survey and gave us all the information required and was able to answer any questions we had with great knowledge.
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Ste,
We're so pleased to hear about your excellent experience with our team member. It's wonderful that they kept you updated, were friendly, and thorough, providing all the information and answering your questions with great knowledge.
Warm Regards,
Daniela
Wren Kitchens
Joseph was very helpful with my…
Joseph was very helpful with my inquiry. thank you
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Barry,
We appreciate your positive feedback and are delighted to hear that Joseph was very helpful with your inquiry. Thank you for sharing your experience!
Warm Regards,
Daniela
Wren Kitchens
Efficient service
Gary turned up on time. Was very polite. Got if with his job and liaised with the builders
25 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Sue,
We are delighted to hear about your positive experience and that Gary was polite and efficient. It's wonderful to know they liaised effectively with the builders.
Warm Regards,
Daniela
Wren Kitchens
Reply from Wren Kitchens
Hi Dylan,
We are so pleased to hear that our service was quick and efficient for you. We truly appreciate your kind feedback.
Warm Regards,
Sam
Wren Kitchens
T moyo was very nice
T moyo was very nice and helpful to all out requests. Made redoing our kitchen a breeze
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Rhiea,
We are delighted to hear that our team member was very nice and helpful with all your requests. It's wonderful to know they made redoing your kitchen a breeze!
Warm Regards,
Sam
Wren Kitchens
We didn't end up purchasing a kitchen…
We didn't end up purchasing a kitchen from Wren but the pre purchase meeting was amazing thanks to Chloe Woodman. She was exceptional. We will be returning to her when we are ready
17 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Owen,
We're so pleased to hear about your positive pre-purchase meeting. It's wonderful that our team member was exceptional, and we look forward to welcoming you back when you're ready.
Warm Regards,
Sam
Wren Kitchens
Kieron was very polite and professional.
Kieron was very polite and professional.
25 August 2026
Unprompted review
Reply from Wren Kitchens
Good Afternoon,
We appreciate your feedback and are happy to hear that our team member was very polite and professional. Thank you for sharing your positive experience!
Warm Regards,
Sam
Wren Kitchens
Excellent service from Samuel!
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Abdal,
We are so pleased to hear that you received excellent service. Thank you for sharing your positive feedback with us!
Warm Regards,
Sam
Wren Kitchens
Reply from Wren Kitchens
Hi Safia,
We appreciate your feedback and are delighted to hear that our team member was very helpful and positive. Thank you for sharing your positive experience!
Warm Regards,
Sam
Wren Kitchens
Great professsional home visit
I had my kitchen measured today by R Wheeler. He was very polite and courteous, he put me at ease very quickly and did a great job measuring my awkwardly shaped kitchen. Thank you
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Nicola,
We're so pleased to hear about your positive experience with our kitchen measurement service. It's wonderful that our team member was polite and courteous, putting you at ease while doing a great job measuring your kitchen.
Warm Regards,
Sam
Wren Kitchens
The surveyor(S Jeff’s) was lovely
The surveyor(S Jeff’s) was lovely, polite and explained the process well. I can’t wait for the design appointment.
23 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Marta,
We're delighted to hear about your positive experience. It's wonderful to know that our team member was lovely, polite, and explained the process so well. We're excited for your design appointment too!
Warm Regards,
Sam
Wren Kitchens
Service provided as you would want
My review is in relation to the delivery of the kitchen which went really smoothly. The date was arranged easily. The time frame was notified well in advance and a 1.5 hour window confirmed on the day of delivery. We also received a call from Dan and Tyler when they were 20 mins away.
Dan and Tyler were very careful in unloading our kitchen into the garage - they checked how we wanted it stored and ensured there was easy access for the fitters. They also checked where they were able to push their barrows. As they did have to go across the lawn.
They flagged a missing item and explained the procedure that would follow to get the item to us.
Dan and Tyler make a great team, many thanks.
26 August 2026
Unprompted review
Reply from Wren Kitchens
Good Afternoon,
We're delighted to hear about your smooth kitchen delivery experience. It's wonderful that our team kept you informed and handled the unloading with such care and professionalism. We appreciate your kind words about their excellent teamwork.
Warm Regards,
Sam
Wren Kitchens
Excellent customer service
Spoke to a lady called Edyta, she sorted my problem out with no fuss at all, nothing wasn’t too much trouble.
I think Edyta should run the place to be honest.
Five star ⭐ review from myself
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Wayne,
We are so pleased to hear about your positive experience. It's wonderful that our team member was able to sort out your problem with no fuss at all. We appreciate your kind words!
Warm Regards,
Sam
Wren Kitchens
Overall friendly and professional…
Overall friendly and professional service by M. Harris. Worked quickly and efficiently and made sure they used protective covering on the floors, doors and feet.
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Michael,
We're so pleased to hear about your positive experience. It's wonderful that our team member provided friendly and professional service, working quickly and efficiently, and ensuring protective coverings were used.
Warm Regards,
Sam
Wren Kitchens
Customer service has been really great
Customer service has been really great. Grace and Hayley have been very helpful and communication has always been followed up on.
It’s nice that they make you feel special and respected as a customer.
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Dean,
We're delighted to hear about your positive experience. It's wonderful that our team members were very helpful and that communication was always followed up on, making you feel special and respected.
Warm Regards,
Sam
Wren Kitchens
I had a problem so raised it with Wren
I had a problem so raised it with Wren. Joseph was great to deal with and sorted my problem and understood my concern.
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Wesley,
We're glad to hear that our team was able to resolve your problem and address your concerns effectively. Thank you for your feedback.
Warm Regards,
Sam
Wren Kitchens
Richard from customer services couldn't…
Richard from customer services couldn't have been more helpful. I am so impressed with the service I received which sorted out my issue both efficiently and professionally.
26 August 2026
Unprompted review
Reply from Wren Kitchens
Hi Iona,
We are so pleased to hear about your positive experience. It's wonderful that our team member was so helpful and sorted out your issue both efficiently and professionally.
Warm Regards,
Sam
Wren Kitchens
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