Wren Kitchens Reviews 

Exceptional Service from Wren Kitchens Lincoln – Designer: Joseph Coyne

We visited Wren Kitchens Lincoln as part of our kitchen renovation project, where we’re planning to knock down the wall between our dining room and kitchen to create an open‑plan space. Before coming to Wren, we’d looked around a builders’ merchant and felt completely overwhelmed — it honestly felt like we’d seen a million taps, handles and wood panels, yet still had no idea what we wanted. There were no real options for extras, and the prices were unbelievable.

We’d heard mixed stories about Wren regarding damaged items, poor fitting and questionable quality, so we were anxious about placing such a big order.

Before visiting, I emailed Wren and was assigned a designer named as Joseph Coyne with photos of our current layout and our ideas sent to him. He replied quickly, understood our plan straight away, and invited us into the showroom to discuss everything properly.

From the moment we walked into the Lincoln store, we were impressed. The friendly smiles, warm greeting, and then meeting Joseph — who offered us a hot drink and even a biscuit — instantly put us at ease.

Joseph is extremely talented. Using the measurements we brought, he mocked up a full kitchen‑diner design, added thoughtful extras like an integrated fridge and dishwasher, and gave honest advice about what would work and what wouldn’t. He reassured us throughout and turned our anxiety into genuine excitement about finally having a kitchen that suits how we live.

We talked through worktops, doors, fixtures and finishes, and the shortlist he created was perfect. The AI headset experience blew us away — being able to “walk” around the kitchen and open cupboards virtually is something we’ve never seen offered anywhere else.

Initially, the kitchen was outside our price range, but Joseph carefully explained the offers available. We were genuinely shocked to see it fall exactly within the budget we’d hoped for.

Beyond his design skill, Joseph’s professionalism really stood out — smart appearance, friendly, polite, knowledgeable, and genuinely invested in helping us get the right kitchen. He represented Wren brilliantly and made the whole experience enjoyable.

The email contact, showroom visits, and the surveyor’s measuring have all been excellent. We’re now keeping our fingers crossed for a smooth delivery and installation.

I would absolutely recommend Wren Kitchens, the Lincoln showroom, and especially Joseph Coyne for anyone considering a kitchen or bedroom makeover.

Fantastic delivery service, Ben and John delivered our kitchen and I couldn’t give high enough praise. They were extremely helpful, professional and thoughtful. Cheers lads.

A moss came to do my survey today, nice guy talked us through the process and done all our measurements for our new kitchen to be designed.

Disaster delivery from Wren with furniture left at the front of our house in the building dust. Absolutely unqualified delivery drivers who can't execute a simple delivery.

I Kvetkovska was punctual, friendly and efficient. She pointed out a couple of things size wise I hadn't considered and was quite knowledgeable on appliance sizes. I enjoyed my short but sweet interaction with her.

Tim who visited my home was lovely very professional and a wealth of knowledge, made me feel at ease and was fabulous at his job highly recomended

C Tulip was a Very friendly guy , Was quick with the measuring & even help me locate the stop clock.

Great service

Very polite and knows what he is talking about. Great advice and respectful

Karl was absolutely amazing from start to finish! He came out to our home, really listened to what we wanted and helped bring our ideas to life. He designed our dream kitchen and we honestly couldn’t be happier with it. 🥰

He was so lovely, friendly and patient throughout, and made the whole experience feel so easy and enjoyable. You can really tell he cares about his customers and takes pride in what he does.

We couldn’t recommend Karl enough — thank you so much for helping us create our dream kitchen!

Joseph was very helpful in sorting out my order and helping me with replacement parts.

Great speedy measuring up of kitchen very friendly and informative. By Matthew Sabin. Thanks!

Mike mcarthy. Was super. Couldnt ask for better

S Jeffs was puntual, polite and courteous

Very pleasant guy, called in advance to let us know he was on his way and was very efficient.

Our surveyor (Mark - M Rennolds) was punctual, professional, and personable! A really nice guy who talked us through the process and answered our questions thoroughly and succinctly.

Had a free measure done by Richard Broomfield, very friendly and efficient service, in and out in about 30 mins

Steve was very professional, asked the right questions and got on with measuring efficiently. He is a credit to Wren after a bad experience with Wickes.

Mr Afzal was helpful and efficient. Thank you.

Such a simple, pain free and friendly service from Jordan Taylor today. Wren is lucky to have such a competent and knowledgeable member of staff. I felt comfortable having him in my home as he was polite and well mannered.