Wren Kitchens Reviews 

102,593
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 10,652 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the helpful, polite, and professional staff who handle deliveries, installations, and home surveys with great care and efficiency. People often note that the overall service is remarkably smooth, and showroom designers take ample time to understand their personal needs and preferences. However, some people mentioned that product quality fell short of expectations, pointing out specific issues like peeling paint and damaged items upon arrival. Some reviewers were not happy with customer service and aftercare teams, finding it difficult to get proper support when trying to resolve these unexpected problems.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and efficient designers and delivery... See more

Service

Customers had positive experiences with service, frequently highlighting the professional and efficient home... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising polite and efficient staff... See more

Product

Users describe ambiguous interactions with product, as experiences vary significantly among consumers. While... See more

Delivery service

Reviewers highlight ambiguous aspects of the delivery service, with many customers praising the friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The two men who delivered our kitchen were fantastic, so professional, quick but taking care and everything was stored really neatly with no mess. One more important thing, they helped me out with so... See more

Company replied

Rated 5 out of 5 stars

ORDER - 50847129 Ben and Dan both did a brilliant job. Neatly stacked with no fuss. We'll done guys. Pity that the company could not accommodate a change in the delivery date ( and no we c... See more

Company replied

Rated 5 out of 5 stars

We were very happy with Granite Perfectionists and Steve Fassam who fitted our quartz worktops. Steve and George arrived really promptly. Carefully checked the site of the installation and were e... See more

Company replied

Rated 5 out of 5 stars

J Williams who delivered our wardrobes was fantastic, call an hour before hand, very polite and respectful. Didn't cause any damage what's so ever while delivering very heavy boxes and we have a twist... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Kitchen Remodeler

About Wren Kitchens

Written by the company

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 129 showrooms across the UK.

The Wren Way

Written by the company

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

103K reviews

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4.5

All reviews

(102,593)

10,878 reviews in the last 12 months

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Rated 5 out of 5 stars

Home measurement appointment

S Wright came to carry out a at home measuring appointment and was brilliant. He was very informative and answered any questions we answered. A very cheerful and happy friendly person and the dog loved meeting him!
He is a credit to Wren

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Care

There was a problem with the doors of the original 10 year old kitchen and due to the disability needs of my sister she had been unable to address these issues. After visiting the showroom I was asked to contact customer services. The 3rd customer service advisor, Hannah, was so good and displayed skills that went above and beyond what one normally expects. She not only resolved the issue but also did it in a way that was empathic, understanding and efficient. She responded quickly and kindly to ever email we sent and made us feel that nothing was too much trouble. Thank you Hannah for putting the ‘Care’ back into customer care.

27 September 2026
Unprompted review
Rated 5 out of 5 stars

Daniel came to measure our kitchen for…

Daniel came to measure our kitchen for Wren and was brilliant. He turned up exactly on time, was really polite and friendly, and even took the time to have a chat with our children, which was a lovely touch.

He got on with the job quickly and quietly and was really thorough with the measurements. He was very professional but also really friendly and easy to talk to.

Really happy with the service

Thanks

Rob

@M Werner

27 September 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service ordering our Kitchen add on

Fantastic Customer Service! We were having issues ordering add-ons for our kitchen, but everything turned around the moment I contacted customer service. All our issues were immediately solved including carefully confirming details so we got exactly what we needed without delay. Thank you!

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Tim Mark's of Wren did a survey on our…

Tim Mark's of Wren did a survey on our kitchen and was very pleasant and professional. He phoned 15 minutes before his arrival and was very helpful answering questions and explaining the process going forward.Thank you Tim.

27 September 2026
Unprompted review
Rated 5 out of 5 stars

Helpful

Helpful. Arrived on time and explained the process and offered to book us the next step.

27 September 2026
Unprompted review
Rated 5 out of 5 stars

M Rennolds from the survey team came…

M Rennolds from the survey team came round to measure our bedroom for wardrobes, he was very friendly, professional and knowledgeable. He took the time to explain everything clearly, answered all our questions and made the measuring appointment a smooth and enjoyable experience. A great first impression and excellent customer service.

27 September 2026
Unprompted review
Rated 5 out of 5 stars

Professional and friendly

O Firouzia came to measure for us, very friendly and professional. Helpful and answered any questions we had, sorted a follow up appointment promptly.

27 September 2026
Unprompted review
Rated 5 out of 5 stars

T Moyo.

T Moyo.
Was very friendly and gave great service.

He was very knowledgable about what was needed to complete the job and did a site survey.

27 September 2026
Unprompted review

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