Wren Kitchens Reviews 

102,566
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 10,652 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the helpful, polite, and professional staff who handle deliveries, installations, and home surveys with great care and efficiency. People often note that the overall service is remarkably smooth, and showroom designers take ample time to understand their personal needs and preferences. However, some people mentioned that product quality fell short of expectations, pointing out specific issues like peeling paint and damaged items upon arrival. Some reviewers were not happy with customer service and aftercare teams, finding it difficult to get proper support when trying to resolve these unexpected problems.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and efficient designers and delivery... See more

Service

Customers had positive experiences with service, frequently highlighting the professional and efficient home... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising polite and efficient staff... See more

Product

Users describe ambiguous interactions with product, as experiences vary significantly among consumers. While... See more

Delivery service

Reviewers highlight ambiguous aspects of the delivery service, with many customers praising the friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The two men who delivered our kitchen were fantastic, so professional, quick but taking care and everything was stored really neatly with no mess. One more important thing, they helped me out with so... See more

Company replied

Rated 5 out of 5 stars

ORDER - 50847129 Ben and Dan both did a brilliant job. Neatly stacked with no fuss. We'll done guys. Pity that the company could not accommodate a change in the delivery date ( and no we c... See more

Company replied

Rated 5 out of 5 stars

We were very happy with Granite Perfectionists and Steve Fassam who fitted our quartz worktops. Steve and George arrived really promptly. Carefully checked the site of the installation and were e... See more

Company replied

Rated 5 out of 5 stars

J Williams who delivered our wardrobes was fantastic, call an hour before hand, very polite and respectful. Didn't cause any damage what's so ever while delivering very heavy boxes and we have a twist... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Kitchen Remodeler

About Wren Kitchens

Written by the company

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 129 showrooms across the UK.

The Wren Way

Written by the company

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

103K reviews

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4.4

All reviews

(102,566)

10,812 reviews in the last 12 months

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Rated 5 out of 5 stars

Peter Hawthorne (Westwood cross branch)…

Peter Hawthorne (Westwood cross branch) was very engaging to our ideas for our small wonky kitchen.
Comparing him to other kitchen companies he deserves 10*
This rating is only for sales and yes he has won this one!
I will rate delivery and quality later.

26 September 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Lucy from the bottom of my heart

When I got completely stressed out over a very important replacement order for my main kitchen and utility room on top of other one million stressors, Lucy’s prompt reply and swift action to move things forward without any necessary delay once received my supporting documents means a ton to me, because time is of the essence at this stage of the whole house renovation, just simply couldn’t afford any delay physically, mentally and most importantly financially.

Instead of feeling to be regarded as a nuisance person or difficult client, Lucy’s thoughtful and considerate words, explanatory and solution-making email full
of understanding, kindness, and above all, professionalism have all made me feel greatly cared for as a cherished client.

With such pleasant and reassuring experience with Lucy, with Wren’s truly supportive Customer Care Team, I will more than happy to confidently recommend Wren to any of my friends, family members, basically just anyone who’s also considering renewing their kitchens or bedrooms and searching for a trustworthy company and vertically integrated business to deliver a satisfying all-inclusive product.

My whole-house interior transformation journey with Wren has made me feel I’m in good hands, it encourages, reassures, and simply makes me a happy customer.

All in all, I appreciate your help on my replacement order, and I thank you, Lucy, from the bottom of my heart to get me one step closer to my completed project which I have been looking forward to immensely.

26 September 2026
Unprompted review
Rated 5 out of 5 stars

We cannot praise Wrens enough.

We cannot praise Wrens enough in our dealings with all from the company. From the salesman, behind the scenes team, customer service team and the delivery men have all been polite, pleasant and so helpful. Sorting out any hiccups was done quickly & efficiently so we have no qualms in recommending Wrens to supply your dream kitchen.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Mark Rennolds was excellent

Mark Rennolds was excellent, he really put a smile on our faces after his visit to measure up our bedroom. Answered all our questions and made us feel super confident in choosing Wren for our bedroom fitted wardrobes.

26 September 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with T Moyo

I had a great experience with T Moyo, the Wren Kitchens measurement surveyor. He was very helpful, professional and thorough throughout the measurement process. He took the time to explain everything clearly and made sure all the measurements were accurate. Really happy with the service and would definitely recommend him.

26 September 2026
Unprompted review
Rated 5 out of 5 stars

Mr M McCarthy who measured up my…

Mr M McCarthy who measured up my kitchen today was fantastic. He was unaware of the requirement to measure the flooring which will be going through from the kitchen to the dining/lounge area but made time to do this. Really lovely guy and I can’t wait to have my new kitchen.

26 September 2026
Unprompted review
Rated 5 out of 5 stars

Great communication and professional service

Quick appointment offered for surveyor to attend after booking a planning appointment for following day. Received confirmation and reminder of appointment. Received a call from the surveyor to say was running ahead of schedule and would we be happy for him to attend earlier. This absolutely suited us so were grateful to have the option of earlier. On arrival M Willmott was very friendly and professional. Asked if we minded him taking pictures at the end of the measure. Happy to agree. Discussed access and storage of units pending fitting. Advised him our appointment was for following morning and said he would send the information across in time. Cannot fault the service to date.

26 September 2026
Unprompted review
Rated 5 out of 5 stars

D Atkinson was really informative and…

D Atkinson was really informative and helpful. Gave me a message with time he would be arriving and was on time. Put my mind at rest with what he was going to be doing to measure and photograph the roons that are going to be the new kitchen area. Can’t wait to get designing now :)

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Daniel Halton measuring appointment

Daniel Halton came to measure our kitchen as we need to redo it after a total disaster with Wickes, who left us with a bad installation nightmare. We have we have asked Wren to step in and quote for a price to redo. Daniel was punctual, polite and answered our questions. Thank you.

26 September 2026
Unprompted review
Rated 5 out of 5 stars

ciaran was great

ciaran was great, was able to come earlier to accommodate us and didn’t make it seem like a problem whatsoever. Great experience.

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience by Tommy from Wren!

We’ve just had a measure appointment by Tommy Bishop from Wren - we’re very impressed! He was polite, friendly and professional. He took interest in our project, asked relevant questions and gave us great advice. He worked efficiently and quietly - we barely knew he was there. It was a great experience! We hope to see Tommy in future, once we progress further with our kitchen project. Thank you so much, Tommy!
Sophie and Leigh (Yarnton)

26 September 2026
Unprompted review
Rated 5 out of 5 stars

Kitchen Survey

The surveyor, Steven, was professional, friendly and knowledgable, he explained what he would be doing so I could happily leave him to get on with the job without any hassle. I would recommend him to anybody else looking to have their kitchen surveyed.

25 September 2026
Unprompted review

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