Wren Kitchens Reviews

100,597

•

4.4

Kitchen Supply Store

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Review summary

Created with AI, based on recent reviews

Looking at 9,190 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff, describing smooth design processes, friendly interactions, and thorough home measurements that make planning easy. People also appreciate the prompt delivery service, noting that drivers keep them well updated and handle items carefully. However, some customers also noted frustrating issues with damaged doors, fragile materials, and missing parts upon delivery. Some reviewers were not happy with unhelpful customer service and poor communication when trying to resolve these unexpected problems. A few individuals mentioned difficulties with installation work and delays affecting their overall renovation timeline.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that team members were professional, polite, and... See more

Service

Users describe positive interactions with service, highlighting efficient measurements and helpful staff.... See more

Product

Clients share ambiguous opinions on product quality, reflecting a high level of disagreement. While some... See more

Customer service

Consumers find customer service to be ambiguous, with highly mixed experiences reported. While many reviewers... See more

Delivery service

Reviewers share mixed feedback about the delivery service, reflecting a wide range of experiences. While many... See more

Reviews shaping this summary

We had a fantastic experience with P. Ford from Wren, who came to measure our kitchen ahead of our design meeting. He was extremely polite, professional, helpful, and knowledgeable, and took the time... See more

Company replied

Initially all long contacting Wren etc. After photos were submitted all became clear. A wren employee called from Humber region she was fantastic so helpful explained everything & sorted out my... See more

Company replied

We ordered a Wren kitchen with the skilled aid of Lucy a designer. The products were all delivered in apparently good condition, one slightly damaged door will be replaced within a week. The install... See more

Company replied

Richie could not have been more helpful in resolving my issues. He’s emails have explained all the details of the resolution. I suggest you use him as an excellent example when training other staff. W... See more

Company replied

Company details

About Wren Kitchens

Written by the company

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.

The Wren Way

Written by the company

Our heritage: The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms: Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service: We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order: Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish: Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain: As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service: Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!: With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contact info

The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
reviews@wrenkitchens.com
www.wrenkitchens.com

4.4

Excellent

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All reviews

(100,597)

9,227 reviews in the last 12 months

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5 minutes ago

T was professional

T was professional, quick and efficient. He has a welcoming personality and answered my questions to the best. Appreciated the free quote service would recommend 5/5.

T Moyo came to measure our kitchen. Very friendly, knowledgable and on time!

21 August 2026

Unprompted review

2 hours ago

Excellent Customer Service

I contacted Wren to get a spare panel for my kitchen. Spoke with Samuel who was very helpful, friendly and polite. My experience was very satisfactory.

21 August 2026

Unprompted review

2 hours ago

Staff on phone was very efficient professional and a fantastic help!!

21 August 2026

Unprompted review

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