A lovely kitchen, local customer care great but central office not easy to get in touch with, long waits on the phone. We had difficulty getting them to agree to replacing a non working fridge and w... See more
Company replied
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Seamless from start to finish. Mark R in the showroom at Peterborough. Designed perfectly. Good communication from the delivery service team. Arrived on day and time agreed. Jack and Robyn had driven... See more
Company replied
So, you know that feeling when you think you know exactly what you want, as it’s not your 1st rodeo, and then you come away having spent some time with a knowledgable person who guides you to make sub... See more
Company replied
called wren Broadstairs in the morning, appointment made for that day with Tom Wells. Tom texted to say when he would arrive. Tom was very professional, explained everything he was going to do and... See more
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Company details
About Wren Kitchens
Written by the company
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Written by the company
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contact info
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4.3
Excellent
98K reviews
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I'm really happy with the customer service response!
I'm really happy with the customer service and the quick response times. Samuel was especially helpful throughout the process—professional, friendly, and always willing to assist with any questions. Overall, a very positive experience, and I wouldn't hesitate to recommend them. Thank you, Samuel!
15 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
T Aslam bedroom measure
T Aslam was informative , explained what he was doing and how long it would take. He ssked quedtion on our needs and also gave us ideas to consider.
15 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Richard,
We're happy to hear that our surveyor was informative and clearly explained the process and timeline. It's great that they understood your needs and provided valuable ideas for consideration.
Warm Regards,
Daniela
Wren Kitchens
Straight forward
Straight forward, measured up and gave advice on the next steps.
15 July 2026
Unprompted review
Reply from Wren Kitchens
Hello,
We're so glad to hear that you found our approach clear and helpful, and that we could provide valuable guidance for your next steps. Thank you for your kind words!
Warm Regards,
Daniela
Wren Kitchens
Had a problem with a damaged sink…
Had a problem with a damaged sink sliding draw which was fitted Dec 2025. I sent picture via email to the showroom which I made the purchase the email was forwarded to head office. I had a prompt phone call the next day and a replacement was ordered for delivery within a 4 day delivery time frame. Was very satisfied with the Service given and the prompt delivery time frame which was free no charge replacement. In addition I asked to place and purchase additional shelving and shelf support brackets, which was given to me at discounted cost to be delivered within 12 days. I would like to thank REES at Head Office who was very helpful and supportive especially more so as I have some difficulties and disabilities in managing issues arising which needs attention. Also like to thank WOLF YIP Designer at the Acton Western Ave showroom who dealt with me reviewing my initial email, with follow up calls and kept me with a prompt telephone call informing me of referral to Head Office to deal with and advised I should hear from them within the next 1 to 2 days to deal with. The customer service and support and resolution was excellent and very very satisfactory conclusion.
15 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Jingoor-Wadud,
We are absolutely delighted to hear about your positive experience with us! It's wonderful to know that the resolution of your damaged item was handled efficiently and that you were satisfied with the service. We appreciate your kind words regarding the support you received.
Warm Regards,
Daniela
Wren Kitchens
Liam gwatkin was really helpful today…
Liam gwatkin was really helpful today highly recommend his services. He was very polite and patient.
Prem singh
15 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Prem,
We're so pleased to hear that Liam was really helpful, polite, and patient today. Thank you for your kind words and recommendation!
Warm Regards,
Daniela
Wren Kitchens
Samuel made our experience very delightful and we were put at ease almost immediately.
Samuel made our experience very welcoming. He was polite, well presented and answered all our questions without hesitation. His customer service was 10 out of 10! He seemed very experienced in his job and looked like he enjoyed it very much. An excellent staff member for representing Wren Kitchens.
14 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Julie,
We're so pleased to hear about your excellent experience with Samuel. It's wonderful that they were so polite, well-presented, and knowledgeable, making your experience welcoming. We appreciate your kind words!
Warm Regards,
Daniela
Wren Kitchens
Richard was absolutely brilliant
Richard was absolutely brilliant. Extremely empathetic to my situation and sorted it quickly.
15 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Tristan,
We're so glad Richard was empathetic to your situation and sorted it out quickly. We appreciate your positive feedback!
Warm Regards,
Daniela
Wren Kitchens
Amazing delivery team!
Our two man delivery team were brilliant! I’m astonished how they were able to get everything into our house with minimal disruption. I was extremely impressed. They were also very courteous and professional.
15 July 2026
Unprompted review
Reply from Wren Kitchens
Hello
We're so pleased to hear about your brilliant delivery experience. It's wonderful to know our team was able to get everything into your house with minimal disruption and that you found them courteous and professional.
Warm Regards,
Daniela
Wren Kitchens
Wrens were very quick, efficient and professional dealing with our problem, leading to a very satisfactory result , thankyou to all thr team for your assistance from Julie Hearse
Wrens were very quick and efficient helping us with our problem, leading to a very satisfactory result for us and showing excellent after care skills from their company thankyou
15 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Julie,
We are so pleased to hear about your positive experience with our team's efficiency and aftercare. Your satisfaction is our priority, and we appreciate your kind words.
Warm Regards,
Daniela
Wren Kitchens
Reply from Wren Kitchens
Hi Sarah,
We're happy to hear that our service was prompt and on time for you. We appreciate your positive feedback!
Warm Regards,
Daniela
Wren Kitchens
Understood and helped
Joseph was very helpful and sympathetic to my situation. Thank you!
9 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Greg,
We're so glad to hear Joseph was very helpful and sympathetic to your situation. We appreciate your kind words!
Warm Regards,
Daniela
Wren Kitchens
T Bishop was excellent
T Bishop was excellent, very efficient, and explained the process clearly.
15 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Stephen,
We're so pleased to hear that our surveyor was excellent, efficient, and clearly explained the process. We appreciate your positive feedback!
Warm Regards,
Daniela
Wren Kitchens
Joe Tomlinson was great
Joe Tomlinson was great! He was very thorough with all the measurements, even adding in very specific details so they would be ready for our design appointment. Finished in good time and happy with the final layout measurements.
15 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Alex,
We're so pleased to hear about your positive experience with Joe! It's wonderful that they were thorough and efficient, ensuring everything is ready for your design appointment. We appreciate your kind feedback.
Warm Regards,
Daniela
Wren Kitchens
Reply from Wren Kitchens
Hi Gary,
We truly appreciate your kind words and are so glad you had a positive experience with our team. Thank you for sharing your feedback!
Warm Regards,
Daniela
Wren Kitchens
Wonderful on the ball customer service
Wonderful on the ball customer service
Keep it up
15 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Mr Ahmed,
We are so happy to hear that you found our customer service wonderful and on the ball. Thank you for your kind words!
Warm Regards,
Daniela
Wren Kitchens
Samuel was extremely helpful and…
Samuel was extremely helpful and patient a valuable member of staff
14 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Janice,
We're so glad to hear Samuel was extremely helpful and patient. We appreciate your kind words and feedback!
Warm Regards,
Daniela
Wren Kitchens
Joseph was really helpful
Joseph was really helpful, handled my questions quickly and efficiently. Way better service than the call prior.
15 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Rhys,
We're so pleased to hear our team member was helpful and handled your questions quickly and efficiently. We appreciate your kind words!
Warm Regards,
Sam
Wren Kitchens
Reply from Wren Kitchens
Hi Neville,
We're so pleased to hear that you experienced efficient and friendly service. Thank you for taking the time to share your positive feedback; we truly appreciate it.
Warm Regards,
Sam
Wren Kitchens
Great service
The service that Leon provided was great, he understood what I needed and got the parts ordered promptly.
15 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Kalvinder,
We're so pleased to hear our team member understood your needs and promptly ordered the necessary parts. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
A.Afzal came on time and completed…
A.Afzal came on time and completed measurement nicely. All good! 👍
15 July 2026
Unprompted review
Reply from Wren Kitchens
Hi Linh,
We are so glad to hear that our surveyor was on time and completed the measurement nicely. We appreciate your kind words!
Warm Regards,
Daniela
Wren Kitchens
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