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Wren Kitchens Reviews 

101,843
•
TrustScore 4.5 out of 5

4.4

Kitchen Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 10,035 reviews, reviewers overwhelmingly had a great experience with this company, appreciating the overall level of service provided throughout the process. Customers frequently praise the delivery team for being extremely polite and helpful, making sure items arrive right on time. Reviewers often mention that staff members, including designers and surveyors, are very knowledgeable, thorough, and genuinely pleasant to work with. Some reviewers were not happy with customer support, mentioning unhelpful responses and long frustrating delays when trying to resolve everyday issues. A few people also felt that product quality and installation fell short of expectations, noting damaged parts and missing replacement items.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, punctuality, and... See more

Service

Customers consistently note positive experiences with service, often highlighting helpful surveyors and... See more

Product

Customers had ambiguous experiences with product quality, reflecting a high level of disagreement. While some... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying dramatically from highly... See more

Delivery service

Consumers find delivery service to be ambiguous, reflecting a wide range of differing experiences. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall great experience. Initial showroom appointment was dragged out too long by a friendly but way too chatty sales person, who preferred talking over listening. This person has since left the comp... See more

Company replied

Rated 5 out of 5 stars

I was kept well-informed on email & text re delivery. Around 6.30am today I was updated with a window time for delivery. The two gents then rang ahead about 30mins before arriving. L Kenny & P Wals... See more

Company replied

Rated 5 out of 5 stars

Lee measured our kitchen for units and was genuinely one of the most relaxed, easygoing people we’ve had in. He took his time, explained everything clearly, and didn’t make it feel like a sales pitch.... See more

Company replied

Rated 5 out of 5 stars

Just had my kitchen delivered from Wren by the nicest two guys, Waseem Hussain & Joe Bayley. Arrived on time very courteous placed kitchen exactly were I needed it and explained everything regarding c... See more

Company replied

Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Kitchen Remodeler

About Wren Kitchens

Written by the company

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 129 showrooms across the UK.

The Wren Way

Written by the company

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

102K reviews

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4.4

All reviews

(101,843)

10,088 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

M Mccarthy-Knowledgeable

M Mccarthy-Knowledgeable, did a great job with good experience and covered everything we needed, answering all questions asked.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

S Jeffs was incredibly helpful…

S Jeffs was incredibly helpful throughout our home measure. He was friendly, professional and really took the time to understand what we were looking for. He got things started quickly, measured everything thoroughly and efficiently, and made the whole process feel really straightforward. We’re really excited for the next steps in our new kitchen journey. Thank you for all your help!

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

M Willmott attended my house to take all the measurements ready for designing our kitchen. He was professional and positive whilst efficiently sizing to the rooms we wanted.

Fantastic Service!

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Great free measuring service

G Newbery from Wren Stevenage came yesterday to measure our kitchen. He was punctual and very professional. He was thorough, taking his time to ensure the measurements were accurate. I was very impressed with the service and am now looking forward to having the kitchen installed by Wren.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Wren arranged my measuring visit

Wren arranged my measuring visit. I was kept informed through since appt booked. I was told who would attend the visit and time. A Afzal attended the visit and prior he introduced himself and even asked today 12/9 if he could attend slightly earlier than planned which I did not mind. He came in by property prompt, polite and asked if I wanted him to take his shoe. He did his measurements and we were communicating throughout his visit. He never made me feel my communication was a bother. Pleased with his service

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Kitchen

Hi
I’m happy with the information and measurements O Firouzia gave us today, he’s friendly and helpful and did what he had to do without a problem, thank you for your service

12 September 2026
Unprompted review

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