Wren Kitchens Reviews 

I am sorry to tell you but the very precious teddy of my son disappeared after the delivery service from the entrance room.
We are absolutely disappointed. I kindly ask you to return the teddy back!

Had my home survey from wren done by a brilliant man called Tim marks, really friendly and was really efficient at the job making sure to get every measurement and detail for the design of my kitchen. Great service especially for free!

We had a wonderful experience working with Renata to design our new kitchen. She was incredibly kind, professional and helpful throughout the whole process. She listened carefully to our ideas and made fantastic suggestions, helping us choose the right items and details to create the kitchen we had always dreamed of.

Renata was patient, knowledgeable and genuinely invested in making sure everything was just right for us. We are so grateful for her help and creativity and would highly recommend her to anyone looking to design their dream kitchen. Thank you, Renata! ❤️

Just like to thank L Barrington
Who came out to measure the 3 bedrooms as it was originally only booked in for one bedroom . But we were the last call so measured the other 2 for us . Took his time was very thorough and very pleasant . Thankyou again for spending longer here than you thought . Very grateful .

Great service made it quick and hassle free #50519696 3 Gilbert

Received a phone call from Gary 5 minutes before his arrival. He was professional, polite and thoughtful during his visit to take measurements in preparation for the design team

Kitchen cabinets started to delaminate after 2 years. Called wrens to get this fixed, fobbed me off with we need photos from 3 different angles with a penny coin in the photo to show the degree of delamination. They just mess you about when it comes to their ‘guarantee’. Not too fussed as looking to renovate kitchen in a year or 2 but definitely won’t be using Wrens.

My Wren Kitchen is absolutely perfect.
The customer services kept me up to
date with all of my appointments.
The kitchen fitters were excellent nothing was too much trouble and the Quartz Worktops are just beautiful.
I am really proud of my kitchen.
Thank you to everyone at Wren.

S Jeffs was professional and efficient. He was very friendly and told us exactly what he would be doing and advised us what to expect from our follow up appointment.

On time and good communication

Very professional arrived on time and great service fast and very reliable and appreciated keeping us updated awaiting his arrival

David Tebbs the surveyor was fantastic today! Very helpful and efficient

L Albrow showed professional service, he was polite and communicated well.

Really helpful and efficient service from Tim!

A Moss was excellent, very polite and efficient.

The surveyor who came to measure my kitchen, Tom Wells, arrived for the appointment on time. He was polite and professional at all times and was able to answer any questions that I had.

Great team, with wonderful help from the team leader, and plenty of useful advice on aftercare.

Extremely disappointing experience with Wren Kitchens.

A part for the cornice at the TOP of my kitchen units was missing from the original delivery. I called Wren and clearly explained exactly which part was missing and where it was meant to go.

I then waited around two weeks for the replacement, only for Wren to deliver the wrong part — a piece for the BOTTOM of the units instead.

So after an initial missing item, I had to chase Wren, wait two weeks, receive the wrong replacement, and then spend more time going back and forth trying to get an issue caused entirely by Wren corrected.

What made the experience worse was the complete lack of accountability afterwards. Despite the repeated errors, delay and inconvenience, Wren refused to offer any compensation or even a goodwill gesture.

Mistakes happen, but sending the wrong replacement after the customer has specifically explained what is required, making them wait two weeks for it, and then offering nothing for the inconvenience is very poor customer service.

Based on my experience, the after-sales service has been extremely frustrating and well below what I expected from a company of this size.

We had an issue with the wrong appliance being delivered, but thankfully the customer service was excellent. I spoke with Jordan D, who was incredibly helpful and went the extra mile to get everything sorted for us.
He made the whole process easy and stress-free, and we really appreciated his effort and professionalism.
Thank you, Jordan! Excellent customer service!